A QUALITATIVE STUDY ON THE EXPLORATION OF SAFETY HAZARDS RELATED TO THE OUTSOURCING OF AIRCRAFT MAINTENANCE

Çalışmada hava aracı bakım faaliyetlerinin dış kaynaklardan tedarik edilmesi durumunda bu yönteme özgü olarak ortaya çıkması muhtemel emniyet tehlikeleri, söz konusu tehlikelerin kaynaklarının ve sonuçlarının neler olabileceği, emniyeti neden ve nasıl tehdit edecekleri araştırılmıştır. Çalışmada açık uçlu anketler aracılığıyla, amaçlı örneklem yoluyla seçilmiş bu sürece hakim olan teknisyen ve mühendislerden nitel veri toplanmıştır. Veriler tümevarımsal nitel analiz yöntemiyle analiz edilmiştir. Havayolu işletmelerinin bakım faaliyetlerini dış kaynaklardan tedarik etme maliyetleri azaltmanın önemli bir aracı olarak gördükleri, MRO'ların sunacağı fiyatın en önemli seçim ölçütü olduğu, MRO pazarında fiyatın temel rekabet aracı olduğundan MRO'ların önemli maliyet azaltma baskılarına uğradıkları ve bunların çeşitli emniyet tehlikeleri yarattığı tespit edilmiştir. Ayrıca dış kayna kullanımı bakım faaliyetlerin üretilmesi süreçlerinin ve bu faaliyetleri üreten örgütsel yapıların parçalanmasına neden olarak emniyet tehlikeleri yaratmaktadır

HAVA ARACI BAKIM FAALİYETLERİNDE DIŞ KAYNAK KULLANIMIYLA İLGİLİ EMNİYET TEHLİKELERİNİN BELİRLENMESİNE YÖNELİK NİTEL BİR ÇALIŞMA

This study sets out to investigate the hazards, root causes and outcomes associated with the outsourcing of aircraft maintenance, and to investigate how and why these hazards compromise safety. For the purpose of the study, questionnaires consisting of open-ended questions were used to collect qualitative data from technicians and engineers who participate in outsourcing processes, and who were selected through purposive sampling. An inductive qualitative analysis method was used to analyze the qualitative research data. The research results suggest that airlines see the outsourcing of aircraft maintenance to another party as an effective way of reducing costs. With cost being the main factor in the selection of a maintenance, repair and overhaul (MRO) compa ny, MRO providers are under serious pressure to reduce costs as this is the major competitive advantage in the MRO mark et. These factors create a wide range of safety hazards. Furthermore, outsourcing causes disorganization in the production of aircraft maintenance activities and in the organizational structure of parties. This also gives rise to safety hazards

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