ÇELİŞEN KRİTERLER ALTINDA BULANIKLAŞTIRILMIŞ ERP YAYILIM STRATEJİSİ SEÇİMİ YAKLAŞIMI

İmalat ve hizmet sektöründeki organizasyonlar satınalmadan depolamaya, üretim planlamasından maliyet hesaplamasına kadar birçok fonksiyonun entegrasyonu için Kurumsal Kaynak Planlamasına (ERP) ihtiyaç duymaktadırlar. Şirketlerin, ERP sistemlerini bilgi seviyeleri ile birleştirmeleri onlara yürüttükleri süreçlerde karlılık, verimlilik ve etkinlik gibi hissedilir avantajlar sağlamaktadır. ERP yayılım stratejisinin seçimindeki belirsizlik seviyesi nispeten yüksek olup dikkatli analiz yapılmasını gerektirmektedir. Doğru strateji şirketlere çeşitli avantajlar getireceği gibi, kusurlu strateji seçimi para kaybı ile sonuçlanabilir. Bu makalede, modifiye edilmiş bulanık DEMATEL ve ortalama çözüme olan uzaklığın değerlendirilmesinin temel alındığı (EDAs) metotları en iyi ERP yayılım stratejisini seçmek için kullanılmıştır. Kullanılan model için açıklayıcı bir örnek olması açısından çeşitli mobilya şirketlerinin ERP danışmanlığını yapan şirket verilerinden faydalanılmıştır. ERP yayılım stratejilerini derecelendirmek için dört ana kriter ve onbir alt kriter ortaya konulmuş olup tekil-sistem, bulut-tabanlı, operasyonel, parçalı, hibrit ve çok-seviyeli yayılım stratejileri değerlendirilmiştir.

Anahtar Kelimeler:

ERP, Bulanık DEMATEL, EDAs

AN INTEGRATED FUZZY APPROACH FOR ERP DEPLOYMENT STRATEGY SELECTION UNDER CONFLICTING CRITERIA

Manufacturing and service organizations are in the need of using Enterprise Resource Planning (ERP) systems to integrate many functions from purchasing to storage and production planning to calculation of costs. Using ERP systems by the integration in the level of information provides companies remarkable advantages in terms of profitability, productivity and efficiency in processes. The level of uncertainty in the selection of ERP deployment strategies is relatively high and needs to be carefully analyzed. While the correct strategy may provide various advantages to the firms, incomplete strategy may cause money loss. In this paper, modified fuzzy DEMATEL and evaluation based on distance from average solution (EDAs) methods are used for choosing the best ERP deployment strategy. For the presented integrated model, an illustrative example is conducted through an ERP consultant company working with various furniture companies. In rating of ERP deployment strategies four main criteria and eleven sub criteria are considered to rank Single-system, Cloud-based, Operational, Peer, Hybrid and multi-level deployment strategies

Keywords:

ERP, Fuzzy DEMATEL, EDAs,

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