BİLGİ SİSTEMLERİNDE OLUMSUZLUK SENARYOLARININ YILLARA GÖRE DEĞİŞİMİ : ÇAYKUR ÖRNEĞİ

İşletmeler gün geçtikçe bilgisayar ve bilgi sistemlerinden daha çok yararlanmaktadırlar. Bu durum işletmeleri bilgi sistemlerine bağımlı olma gibi bir riski de beraberinde getirmektedir. Bunun yanında bilgi sistemlerinde meydana gelebilecek bir olumsuzluk da işletmeyi büyük ölçüde etkileyebilecektir. Bu bakımdan işletmeler muhtemel olumsuzluklara karşı önlemlerini almak için olumsuz durumlara karşı planlar geliştirmelidir. Kurumların sektörel farklılıklarına göre karşılaşabilecekleri olumsuzluklar da farklılık gösterecektir. Bu nedenle olumsuzluk senaryoları da her sektör ve işletme için farklı olabilecektir. Ayrıca belirli bir sektördeki işletmenin olumsuzluk değerlendirmesinin yıllara göre değişmesi de olasıdır. Bu nedenle belirli dönemler ile olumsuzluk değerlendirmelerinin yapılması yerinde olacaktır. Bu bağlamda Türkiye Çay İşletmeleri Genel Müdürlüğüne bağlı yaş çay işleme fabrikalarında çalışan, yönetici ve bilgisayar kullanıcıları üzerinde 2006 ve 2015 yıllarında iki ayrı anket çalışması yapılmıştır. Anket ile katılımcılara eğitim durumları, bilgisayar kullanım düzeyleri, bilgi sistemlerinde yaşanmasını hiç istemedikleri olumsuzluklar ve bunların yaşanma sıklıkları gibi değişik ölçeklerde sorular yöneltilmiştir. Çalışma ile işletme yöneticilerinin ve bilgi sistemi kullanıcılarının bilgi sistemleri ile ilgili yaşamak istemedikleri olumsuzluklar ayrı ayrı araştırılmış ve sıralanmıştır. 2006 yılı ile 2015 yılındaki anket sonuçları ayrı ayrı değerlendirilmiş ve olumsuzluk algılarının nasıl değiştiği gözlemlenmiş ve karşılaştırmalar yapılmıştır

NEGATIVITY SCENARIOS CHANGES BY YEAR IN INFORMATION SYSTEMS : THE CAYKUR CASE

Businesses much more benefit from computer and information systems every day. This situation brings a risk to the company such like dependency on information systems. A negativity that may occur in information systems can greatly affect the business. Therefore, businesses should develop contingency plans against the negative potential negatives to take measures. According to the business sector differences this negative situations may vary. Hence, the negative scenarios will be different for each sector and company. Also according to the years the changes of the particular sector companies' negative assessment is possible. Therefore, making negative assessment would be appropriate with in certain periods. In this context, two separate surveys have been made on working managers and computer users in the tea processing factory depending on the General Directorate of Tea Enterprises in 2006 and 2015. It was asked various questions to the participants such as their computer usage, education levels, the negativity they do not want to happen ever in information systems and their frequency. Survey results for the 2006 and 2015 are separately evaluated and observed how change the negative perceptions

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