Investigating the Influence of Attitudes and Behaviours of Knowledge Professionals on the Effectiveness of Knowledge Management System: A Study on Turkish Corporations

Bu çalışmanın amacı, bilgi profesyonelleri olarak bilinen bilgi işçilerinin ve bilgi sağlayıcılarınıntutum ve davranışları ile bilgi yönetim sürecinin etkinliğinin bilgi yönetim sistemi üzerindeki etkileriniaraştırmaktır. Araştırma örneklemini Türkiye'de faaliyette bulunan çeşitli özel şirletlerde çalışan bilgiprofesyonelleri (N = 304) oluşturmaktadır. Çalışmada değişkenler arasındaki ilişkiyi analiz etmek içinfaktör, korelasyon, duncan ve regresyon testleri yapılmıştır. Araştırma bulguları, bilgi profesyonellerininidari davranışları, tutumları ile bilgi yönetim sistemi üzerinde olumlu etkisini ortaya koyarken, bilgiyönetim sisteminin etkinliği arasında anlamlı bir ilişkiye rastlanmamıştır.

Bilgi Yönetim Sisteminin Etkinliği Üzerinde Bilgi Profesyonellerinin Tutum ve Davranışlarının Etkisinin İncelenmesi: Türk Firmaları Üzerine Bir Araştırma

The purpose of this study is to investigate the relationship between attitudes, behaviours of knowledgeprofessionals, and the efficiency of knowledge management process on the effectiveness of knowledgemanagement system in Turkish p rivate sector comp anies. The data were gathered f rom knowledgeprofessionals (N=304) currently employed in different sectors, located in Turkey. The factor, correlation,duncan and regression tests were conducted to analyze the relationship between the variables. Theempirical findings indicate that attitudes of knowledge professionals and administrative behaviours ofemployees have a significant positive effect on effectiveness of knowledge management system. Therehas been no significant relationship found between the efficiency of process and the effectiveness of thesystem.

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