SERPİL ÖZDEMİR, BETÜL TOSUN, Hatice BEBİŞ, AYLA YAVA

Hemşire kaleminden mobbing: iş yerinde psikolojik saldırı

Mobbing (bezdiri) cinsiyet, yaş, tecrübe, eğitim, hiyerarşi gözetmeksizin, tüm kültürlerde ve tüm iş kollarında görülen dünya çapında alarm veren boyutlara ulaşan bir iş sağlığı konusudur. Mobbing, basitten karmaşığa doğru giden dinamik bir süreçtir. Mobbing, en sık kamu ve sağlık sektörlerinde, 30-40 yaş arasındaki kişilerde görülmektedir ve çalışanın sağlığında psikolojik, fizyolojik ve sosyal açıdan iyileştirilmesi güç yaralara yol açmaktadır. Sağlık sektöründe çalışanların %50’den fazlasının mobbing mağduru olduğu bildirilmektedir. Hem kadın olmaları, hem de sağlık sektöründe yer almaları gibi riskler nedeniyle hemşireler sıklıkla mobbing mağduru olmaktadır. Ancak hemşirenin uğradığı mobbingin, hasta ya da sağlıklı bireyin bakımına nasıl yansıdığını ortaya koyan araştırmalara rastlanılmamıştır. Hemşirenin yaşadığı mobbingin gerçekte yol açtığı maliyeti belirlemek için, hasta ya da sağlıklı bireyin bakımına, hizmet kalitesine nasıl yansıdığını ortaya koyan araştırmalara gereksinim duyulmaktadır. Yasal açıdan mobbingin artık bir suç olarak değerlendirilmesi, mobbing ile mücadelenin önemini artırmaktadır. Hemşirelerin yaşadığı mobbing ile mücadelede hem bireysel hem de kurumsal olarak sistematik yaklaşıma gereksinim duyulmaktadır.

Mobbing from nurse pencil: psychological harassment at workplace

Mobbing is an occupational health problem at alarming levels in all cultures and professions worldwide regardless of sex, age, experience, education and hierarchy. Mobbing is a dynamic process, varying from simple to complex. Mobbing, causing psychological, physiological and social traumas on employees health that are hard to recover, is mostly seen in public and health sectors and individuals aged 30-40 years. It is known that more than 50% of health care professionals are to be mobbing victims. Nurses are frequently mobbing victims, because they are at risk as they work in health care sector and are women. However, researches revealing reflections of mobbing experienced by nurses on care of sick or healthy individuals are not available. Researches revealing reflections of mobbing experienced by nurses on care of sick or healthy individuals and quality of care are required to evaluate the actual cost of mobbing. Yet, mobbing is legally accepted as guilt, the fight against mobbing is getting more important. During the fight against mobbing experienced by nurses, both individually and institutionally, a systematical approach is needed.

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