Sosyal Medya Kullanımının Marka Sadakatine Etkisi: Giyim Sektörü Üzerine Bir Araştırma

     Sosyal medya, her türden insanın iletişim kurmak, bilgi paylaşmak ve eğlenmek için kullandığı bir platformdur. Markalar için ise sosyal medya, iletişim, bilgi paylaşımı, eğlendirme aracından çok daha fazlasıdır. Markalar, sosyal medyayı tercih ederken tüketicilerine kolaylıkla ulaşmakta ve iletişim boyutlarını sürekli geliştirebilmektedirler. Bu sebeple marka sadakatinin gelişiminde etkili olan iletişim devamlılığına sosyal medya destek olmaktadır. Bu çalışmada, tüketicilerin tercih ettikleri giyim markalarını sosyal medyadan takip edip etmedikleri incelenmiştir. Bununla birlikte sosyal medyanın marka sadakatine etkisi ortaya konulmaya çalışılmıştır. Bu bağlamda 201 üniversite öğrencisine anket yapılmıştır. Sonuç olarak sosyal medyanın giyim sektöründe marka sadakatinin gelişiminde etkili olduğu verisine ulaşılmıştır. 

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