Bilgi yönetim modellerinin üretim ve firma performansına etkisi

Bu çalışma imalat sanayinde bilgi yönetim modelleri ile bunların üretim ve firma performansına etkisini ampirik olarak incelemektedir. Araştırmada standart bir anket formu kullanılarak farklı endüstrilerde faaliyet gösteren 141 firmadan veri toplanmıştır. Firmaların bilgi yönetim modellerini tanımlamak için kümeleme analizi yürütülmüştür. Kümeleme analizi sonucu bilgi yönetim davranışlarıyla ilgili üç grup ortaya çıkmıştır. Bu üç grup bilgi yönetim uygulamalarına göre; i. gelenekselci firmalar, ii. bilgiyi önemseyen firmalar ve iii. bilgi tabanlı firmalar olarak tanımlanmıştır. Analiz sonuçları üretim ve firma performansı bakımından gruplar arasında önemli farklılıkların bulunduğunu, bilgi tabanlı firmaların daha iyi üretim ve firma performansına sahip olduklarını ortaya koymuştur. Özellikle bilgi yönetim süreç yetenekleri gelişmiş firmaların açık bir şekilde daha iyi üretim performansı sergilediği görülmüştür.

Anahtar Kelimeler:

üretim, kümeleme analizi

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