It is known, that the based on a strategic approach of the organization is planning of the ex-pected result. Obviously, human and material resources must be calculated on common rules. The daily activity has a specific time frame. Model of the management have been to be accepted to all staff in organization. Corporative culture or ethic rules are effective mechanism for sustainability. The article describes fifteen years of practice Medical Center of the State Medical Academy. Prin-ciple of the feedback formation as a tool of optimization of the management and the arranging of work of the physicians, office staffs, administration are demonstrated on specific examples here. Conflict prevention is result of the strong rules keeping.

It is known, that the based on a strategic approach of the organization is planning of the ex-pected result. Obviously, human and material resources must be calculated on common rules. The daily activity has a specific time frame. Model of the management have been to be accepted to all staff in organization. Corporative culture or ethic rules are effective mechanism for sustainability. The article describes fifteen years of practice Medical Center of the State Medical Academy. Prin-ciple of the feedback formation as a tool of optimization of the management and the arranging of work of the physicians, office staffs, administration are demonstrated on specific examples here. Conflict prevention is result of the strong rules keeping.