Hatice Genc KAVAS, Mehmet Celal GULTEKİN, Omer Fazil EMEK

A RESEARCH ON THE INPATIENT SATISFACTION IN SIVAS STATE HOSPITAL WITHIN THE CONTEXT OF TOTAL QUALITY MANAGEMENT

A RESEARCH ON THE INPATIENT SATISFACTION IN SIVAS STATE HOSPITAL WITHIN THE CONTEXT OF TOTAL QUALITY MANAGEMENT

Journal of Management Marketing and Logistics

2016-Cilt: 3 - Sayı: 3

291-302

Total quality management, competition, healthcare, patient satisfaction, service quality

4311

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