Mustafa YURTSEVER, Yılmaz AKGÜNDÜZ

OTEL İŞLETMELERİNDE ENDÜSTRİ 4.0 TEKNOLOJİLERİNİN KULLANIMI HİZMET KALİTELERİNİ NASIL ETKİLER?

HOW DOES THE USE OF INDUSTRY 4.0 TECHNOLOGIES AFFECT THE QUALITY OF SERVICES IN HOTELS?

Journal of Tourism Intelligence and Smartness

2021-Cilt: 4 - Sayı: 2

95-116

Otel İşletmeleri, Endüstri 4.0, Hizmet Kalitesi

Hotels, Industry 4.0, Service Quality

10124