___

• Arnstein, Sherry R. (1969), “A Ladder of Citizen Participation”, AIP Journal, (216-223). Bingham, Lisa B.-Nabatchi, Tina ve O’Leary, Rosemary (2005), “The New Governance: Practices and Processes for Stakeholder and Citizen Participation in the Work of Government,” Public Administration Review, Vol. 65, No.5, (547-558). Bourgon, Jocelyne (2009), Why Should Government Engage Citizens in Service Delivery and Policy Making?, in OECD, Focus on Citizens: Public Engagement for Better Policy and Services, OECD Publishing, Paris. Cornwell, Andrea ve Geventa, John (2001), “Bridging The Gap: Citizenship, Participation and Accountability, “ PLA Notes 40, (32-35). Denhardt, Janet, V. & Denhardt, Robert, B. (2007), The New Public Service: Serving, Not Steering, Expanded Edition, M.E. Sharpe, Armonk, NY. Denhardt, Robert B. & Denhardt, Janet V. (2001), “The New Public Service: Putting Democracy First”, National Civic Review, Vol. 90, No. 4, (391-400). Denhardt, Robert B. & Denhardt, Janet, V. (2009), Public Administration: An Action Orientation, Sixth Edition, Wadsworth: Cengage Learning, MA. Denhardt, Robert B. & Denhardt, Janet, V. (2003), “The New Public Service: An Approach to Reform,” International Review of Public Administration, Vol. 8, No. 1, (3-10). Denhardt, Janet V. & Denhardt, Robert B. (2007), Governance Processes and the New Public Service: An Issue Paper Presented for the ASPA Strategic Planning Process, Arizona State University: Arizona, (1-3). Denhardt, Janet- Terry, Larry- Delacruz, Edgar R. & Andonoska, Ljubinka (2009), “Barriers to Citizen Engagement in Developing Countries,” İnternational Journal of Public Administration, 32, (1268-1288). Denhardt, Robert B. (2002), “Trust As Capacity: The Role of Integrity And Responsiveness,” Public Organization Review, 2, (65-76). Denhardt, Robert B. & Denhardt, Janet V. (2000), “The New Public Service: Serving Rather Than Steering,” Public Administration Review, Vol. 60, No. 6, (549-559). Gruening, Gernod (2001), “Origin and Theoretical Basis of New Public Management,” International Public Management Journal, 4, (1-25). Fung, Archon (2015), “Putting The Public Back İnto Governance: The Challenges of Citizen Participation And İts Future,” Public Administration Review, Vol. 75, Iss, 4, (513-522). Holdar, Gina G. & Zakharchenko, Otka (2002), “Citizen Participation Conference and Handbook,” (Ed) Gina G. Holdar ve Otkat Zakharchenko, Citizen Participation Handbook: People’s Voice Project International Centre for Policy Studies, İMedia, Kyiv. Hughes, Owen E. (2003), Public Management and Administration: An Introduction, Third Edition, Palgrave Macmillan, New York. Irvin, Renee A. & Stansbury, John (2004), “Citizen Participation in Decision Making: Is İt Worth the Effort?” Public Administration Review, Vol. 64, No. 1, (55-65). İPAT (2015), Public Participation And Citizen Engagement, Geneva. Katsamunska, Polya (2012), “Classical and Modern Approaches to Public Administration,” Economic Alternatives, İssue 1, (74-81). Kaya, Fevzi (2016), “Kamu Yönetimi Kuramları ve Vatandaş İlişkisi Üzerine Bir Analiz,” Mehmet Akif Ersoy Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, Cilt 8, Sayı 17, (280-292). Kettl, Donald (2002), The Transformation of Governance: Public Administration for Twenty-First Century America, The Johns Hopkins University Press, Baltimore. Milakovich, Michael E. (2010), “The Internet and Increased Citizen Participation in Government,” Journal of Democracy (JeDEM) 2 (1), (1-9). Nabatchi, Tina (2012), A Manager’s Guide to Evaluating Citizen Participation, Fostering Transparency and Democracy Series, IBM Center for the Business of Government, Syracuse University, NY. Newman, Janet-Barnes, Marian-Sullivan, Helen ve Knops,Andrew (2004), “Public Participation and Collaboration Governance,” Journal of Social Policy, Vol. 33, Is. 02, (203-223). Pfiffner, James P. (2004), “Traditional Public Administration Versus The New Public Management: Accountability Versus Efficiency,” (Ed) A. Benz, H. Siedentopf ve K. P. Sommermann, Instituenenbilding in Regierung und Verwaltung, Duncker & Humbolt, Berlin, (443-454). Roberts, Nancy (2003), Direct Citizen Participation: Building a Theory, 7th National Public Management Research Conference, Washington D.C. Roberts, Nancy (2008), Direct Citizen Participation: Challenges and Dilemmas (Ed. Nancy Roberts, The Age of Direct Citizen Participation), M.E. Sahrpe, Armonk, NY, (1-17). Robinson, Mark (2015), “From Old Public Administration to the New Public Service,” UNDP Global Centre for Public Service Excellence, (1-4). Chapter 2: Citizen Participation and the Public Process (2009). “A Short Course on Local Planning,” http://www.commerce.wa.gov/Documents/GMS-Short-Course-Guidebook-5-1.pdf, (41-76), (10-05-2016).