Abdurrahman ALTINDAĞ, Eser SAĞALTICI, Mustafa ÇETİNKAYA, Birgül GÜLEN, Selin YILDIZ NİELSEN

Identified predictors and levels of burnout among staff workers in a refugee camp of first immigrant group: A cross-sectional study

Essential workers in a refugee camp are exposed to many stressors that influence their ability to perform their duties. This study aims to investigate the relationship between burnout and job satisfaction, depression, anxiety, and socio-demographic variables among staff workers in a refugee camp in Turkey. The Maslach Burnout Inventory, which assesses emotional exhaustion, depersonalization and personal accomplishment, Minnesota Satisfaction Questionnaire, Beck Depression Inventory, Beck Anxiety Inventory, and socio-demographic variable form was administered to 199 staff workers in refugee camps in Turkey. High-risk levels were found to be 40.2% in emotional exhaustion, which is considered the center of burnout. Female gender, working in the camp (>12 months), low extrinsic satisfaction, and high anxiety and depression levels predicted the emotional exhaustion. While low intrinsic satisfaction, high depression levels, and working in the camp (>12 months) were found to be predictors for depersonalization, low intrinsic satisfaction was determined to be a predictor for reduced personal accomplishment. It was determined that burnout was high among the personnel working in the refugee camps and the factors that played a role in its development were female gender, working in the camp (>12 months), low extrinsic satisfaction, high anxiety and depression levels, and low intrinsic satisfaction. It is recommended that these personnel be evaluated first, improving their working conditions, and providing psychosocial support.

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