Globalization & Training: Tools & Methodologies

Globalization & Training: Tools & Methodologies

The technological changes of the past two decades have brought about significant and profound changes in our society and economy. Technology, specifically telecommunications technology, has created environments and delivery systems that have accelerated globalization with increased offshoring of business processes and 24/7 business operations. However, increased globalization has often resulted in local labor shortages, especially in countries which have been the major recipients of globalized business processes. These changes have also created opportunities and challenges for organizational trainers, as they extend their training efforts, unburdened by time, location, or knowledge source. This paper reviews and discusses some of the educational/training methodologies and approaches that can be used to minimize the impact of this increasingly important limitation, shortage of skilled labor in developing countries. It also presents some challenges faced by organizations as they increase and expand their e-training efforts.

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