Problemlerle Başa Çıkmak: Huzurevinde Çalışan Birim Yöneticileri İçin Vaka Tabanlı Çıkarsama Yaklaşımı

Yaşlı nüfusunda gün geçtikçe yaşanan artış aynı zamanda huzurevleri gibi yaşlılara hizmet veren kuruluşların sayısının da artmasına sebep olmaktadır. Bu kuruluşlarda kalan yaşlılarla birlikte, bu kişilere hizmet veren çeşitli meslek dallarından çalışanlar da mevcuttur. Bu kurumda çalışan yönetici pozisyonundaki kişilerse hem kurum sakinlerinin problemlerinin çözülmesinden hem de kurumun çalışma düzeninin sağlanmasından sorumludurlar. Bundan dolayı, bu çalışmada yaklaşık 800 sakine hizmet veren bir huzurevinin birim yöneticilerinin problem çözme becerilerinin geliştirilmesi amaçlanmıştır. Bu amaç doğrultusunda da vaka tabanlı öğrenme modeli kapsamında, yarı deneysel bir yöntem izlenerek 4 haftalık bir eğitim verilmiştir. Ön-test ve son-test uygulanan katılımcıların nicel verilerinin sonuçlarına göre önemli bir fark bulunamazken, nitel veriler katılımcıların eğitimi faydalı bulduklarını göstermiştir. Sonuçlar, vaka tabanlı çıkarsama öğretilerinin bu tip kurumlarda oldukça kabul görebileceğini göstermiştir.

Dealing With Problems: A Case-Based Reasoning Approach for Nursing Home Unit Supervisors

The increase in aged population leads an increase in the number of elder care facilities at the same time. With the elderly people who reside in these facilities, there are also people from a variety of professions who serve to the elderly. People who work in these facilities as managers are responsible for both solving problems of the residents and keeping the work routine of the facility. So, in this study, it is aimed to improve unit supervisors’ problem solving skills who work in a nursing home which serves to about 800 residents. In line with this purpose, with case based learning model, 4-week training was carried on through a quasi experimental style. According to the results of quantitative data of the participants who filled a pre-test and post-test, there were found no differences; however, the results of qualitative data indicate that participants find the training beneficial. These results showed that case based teaching could be quite acceptable in these types of facilities.

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