Mir ABDUR RAHİM, Auvishek Modak UTSHA, Ishtiaq Ahmed Bhuiyan, Md. Rakib Miah

6121

Academic Performance Improvement Procedure of University Students Applying Total Quality Management: A case of Bangladesh

The main focus of this case study is developing academic performance and sustainable improvement of academic knowledge. Most Engineering students get depressed when they can not understand the topics and fail to cut a good figure in the semester final exam. It is an alarming reason why their Cumulative Grade Point Avarage become poor. About 80-90% of engineering students in Bangladesh blame the curriculum and system but it is not easy to change the system rapidly. The irony of fact is that memorizing books is the most effective way for good academic performance in Bangladesh. The Engineering Education Curriculum is mainly memorizing based. Students have to learn a lot of theory and write them for the exam as given in reference books to get good marks. This system makes students bookish and discourages them from creativity and innovation. The evaluation system in this educational system only represents how much a student spends time for academic studies not the creativity, intelligence, passion and dedication etc. This makes frustrated who are involved in innovative projects, research or contests. Without creativity and innovation, it is not possible to advance the science and technology which is the main purpose of Engineering. A way or method is required to improve performance and result in the existing condition. In this research, a structured method has been developed to achieve a satisfactory academic result besides other innovative activities.
Anahtar Kelimeler:

Academic performance, sustainable improvement. quality management, university students

Academic Performance Improvement Procedure of University Students Applying Total Quality Management: A Case of Bangladesh

The main focus of this case study is developing academic performance and sustainable improvement of academic knowledge. Most Engineering students get depressed when they can not understand the topics and fail to cut a good figure in the semester final exam. It is an alarming reason why their Cumulative Grade Point Avarage become poor. About 80-90% of engineering students in Bangladesh blame the curriculum and system but it is not easy to change the system rapidly. The irony of fact is that memorizing books is the most effective way for good academic performance in Bangladesh. The Engineering Education Curriculum is mainly memorizing based. Students have to learn a lot of theory and write them for the exam as given in reference books to get good marks. This system makes students bookish and discourages them from creativity and innovation. The evaluation system in this educational system only represents how much a student spends time for academic studies not the creativity, intelligence, passion and dedication etc. This makes frustrated who are involved in innovative projects, research or contests. Without creativity and innovation, it is not possible to advance the science and technology which is the main purpose of Engineering. A way or method is required to improve performance and result in the existing condition. In this research, a structured method has been developed to achieve a satisfactory academic result besides other innovative activities.
Keywords:

Academic performance, sustainable improvement. quality management, university students,

PDF

___

  • Andersen, B., & Fagerhaug, T. (2006). Root cause analysis: simplified tools and techniques. ASQ Quality Press.
  • Barnett, R. (1992). Improving higher education: Total quality care. Bristol: Open University Press.
  • Bonstingl, J. J. (1992). Schools of quality: An introduction to total quality management in education. VA: Association for Supervision and Curriculum Development.
  • Crawford, L. E., & Shutler, P. (1999). Total quality management in education: problems and issues for the classroom teacher. International Journal of Educational Management, 13(2), 67-73.
  • Cruickshank, M. (2003). Total quality management in the higher education sector: a literature review from an international and Australian perspective. Total Quality Management & Business Excellence, 14(10), 1159-1167.
  • Dahlgaard, J. J., Kristensen, K., & Kanji, G. K. (1995). Total quality management and education. Total Quality Management, 6(5), 445-456.
  • Evans, J. R. (2002). Total quality management. Information Systems and Operational Research Journal 40(4), 364.
  • Ford, J. B., Joseph, M., & Joseph, B. (1999). Importance-performance analysis as a strategic tool for service marketers: the case of service quality perceptions of business students in New Zealand and the USA. Journal of Services Marketing, 13(2), 171-186.
  • Garza-Reyes, J. A., Romero, J. T., Govindan, K., Cherrafi, A., & Ramanathan, U. (2018). A PDCA-based approach to environmental value stream mapping (E-VSM). Journal of Cleaner Production, 180, 335-348.
  • Harvey, L., & Green, D. (1993). Defining quality. Assessment & evaluation in Higher Education, 18(1), 9-34.
  • Hasan, M. Z., & Dutta, A. (2017). Personal skill development by applying ‘KAIZEN’: An experimental case study. Asian Journal of Mathematical Sciences, 1(6), 234-240.
  • Hasan, Z., & Hossain, M. S. (2018). Improvement of effectiveness by applying pdca cycle or kaizen: an experimental study on engineering students. Journal of Scientific Research, 10(2), 159-173.
  • Hasan, M. Z., Rezwan, A., Islam, M. R., & Dutta, A. (2018). Defect reduction by total quality management in a crackers manufacturing system. World Scientific News, 98, 150-171.
  • Higley, J. (2018). Continuities and discontinuities in elite theory. In The Palgrave Handbook of Political Elites (pp. 25-39). London: Palgrave Macmillan.
  • Kanji, G. K., Malek, A., & Tambi, B. A. (1999). Total quality management in UK higher education institutions. Total Quality Management, 10(1), 129-153.
  • Koch, J. V., & Fisher, J. L. (1998). Higher education and total quality management. Total Quality Management, 9(8), 659-668.
  • Motwani, J., & Kumar, A. (1997). The need for implementing total quality management in education. International Journal of Educational Management, 11(3), 131-135.
  • Sahney, S., Banwet, D. K., & Karunes, S. (2004). Conceptualizing total quality management in higher education. The TQM magazine, 16(2), 145-159.
  • Sallis, E. (2014). Total quality management in education. Routledge.
  • Sherr, L. A., & Gregory Lozier, G. (1991). Total quality management in higher education. New Directions for Institutional Research, 71, 3-11.
  • Thai Hoang, D., Igel, B., & Laosirihongthong, T. (2006). The impact of total quality management on innovation: Findings from a developing country. International Journal of Quality & Reliability Management, 23(9), 1092-1117.
  • Zehir, C., Ertosun, Ö. G., Zehir, S., & Müceldilli, B. (2012). Total quality management practices’ effects on quality performance and innovative performance. Procedia-Social and Behavioral Sciences, 41, 273-280.
International e-Journal of Educational Studies-Cover
  • Başlangıç: 2017
  • Yayıncı: Tamer KUTLUCA
Arşiv
Sayıdaki Diğer Makaleler

Astronomi ile İlgili Yapılan Çalışmalara Yönelik Betimsel İçerik

Hakan Şevki AYVACI, Kübra SEZER

Transforming the Identity of the Enemy in Pre-school Children. A Case Study in a Greek Kindergarten

Konstantinos MAGOS

Academic Performance Improvement Procedure of University Students Applying Total Quality Management: A case of Bangladesh

Mir ABDUR RAHİM, Auvishek Modak UTSHA, Ishtiaq Ahmed Bhuiyan, Md. Rakib Miah

4006-TÜBİTAK Bilim Fuarı’na Katılan Ortaokul Öğrencilerinin Bilim Fuarı Hakkındaki Görüşleri

Gökhan SONTAY, Fatih ANAR, Orhan KARAMUSTAFAOĞLU

Yaşam Becerileri ile İlgili Çalışmaların Tematik İçerik Analizi: Bir Meta-Sentez Çalışması

Gamze YAYLA ESKİCİ, Tuncay ÖZSEVGEÇ