COVID-19 Sürecinde Kendilik Teknolojileri Üzerine Videokonferans Tekniği ile Dijital Araştırma Yapmak

Dijital sosyolojinin sunduğu metodolojik yaklaşım ve yöntemler, bilişim teknolojilerine erişimin ve kullanım becerilerinin toplumsallaşma açısından önemini vurgular niteliktedir. Tüm dünyayı etkisi altına alan COVID-19 pandemisiyle ortaya çıkan ¨fiziki/sosyal mesafe¨ kuralı ile yüz yüze iletişimin sınırlanması, sosyal ilişkilerin çeşitli bilişim ve iletişim teknoloji araçları üzerinden sürdürülmesini zorunlu kıldığı gibi akademik araştırmalar için de dijital sosyolojinin yöntemsel yaklaşımlarını gündeme taşımıştır. Bu makaleye konu olan doktora araştırması kapsamında, yorumcu/inşacı yaklaşımla, kendilik teknolojileri olarak tavsiye algoritmalarının çevrimiçi içerik platformları üzerinden nasıl çalıştığına odaklanılmış ve COVID-19 pandemisinde 12 katılımcı ile videokonferans tekniği kullanılarak görüşmeler gerçekleştirilmiştir. Videokonferans tekniği yüz-yüze derinlemesine görüşmeye alternatif bir teknik olarak kullanılmıştır. Bu çalışmada videokonferans tekniğinin; araştırma konusu ve sorusu, araştırma sahası, araştırmacının rolü ve etiği, araştırmanın katılımcıları, öncekinden farklı yeniden normale dönüşte iletişim şekli, güven ve samimiyet, geçerlilik ve güvenilirlik ve etik, kimlik doğrulama ve ses kaydı olmak üzere dokuz tema açısından avantajları ve kısıtlılıkları değerlendirilmiştir. COVID-19 pandemisi gibi kriz süreçlerinde araştırmanın katılımcıları tarafından belirlenen zaman ve ortamda, yüz yüze aynı mekanda fiziksel olarak bir araya gelme ihtiyacı olmadan görüşme imkânı sunması ve belirlenen araştırma konusu ve sahası itibariyle katılımcıların sosyo-ekonomik düzeyinin orta-üst ve dijital beceri seviyesinin de benzer bir seviyede olması, videokonferans tekniğinin bu araştırmada kullanımı açısından öne çıkan avantajlarını oluşturmuştur. Diğer yandan, mahremiyet gerektiren araştırma konularında veri güvenliğinin de dikkate alınmasını gerektiren araştırma konularında, toplum içindeki dijital bölünme nedeniyle farklı kesimlerin bu dijital araç ve hizmetlere eşitsiz erişimi olması ve kısıtlı bilişim ve iletişim teknolojileri kullanım becerilerine sahip olmaları durumunda bu tekniğin kısıtlılıkları ortaya çıkmaktadır.

Anahtar Kelimeler:

Dijital toplum, nitel araştırma, videokonferans, araştırma tekniği, pandemi, COVID-19

Conducting a Digital Research on Technologies of the Self with Videoconferencing Technique During the COVID-19 Pandemic

The methodological approaches and methods offered by digital sociology emphasize the importance of accessing and using information technologies in terms of socialization. The limitation of face-to-face communication with the 'social distance' rule that emerged with the COVID-19 pandemic, which has affected the whole world, has made it necessary to maintain social relations through various information and communication technology tools and has brought digital sociology methods to the agenda for academic research. In this study as a part of doctoral research, which is focused on how recommendation algorithms work as technologies of self through online content streaming platforms, 12 interviews were conducted during the COVID-19 pandemic. Videoconferencing technique is used as an alternative to face-to-face interviews. The opportunities and limitations of videoconferencing are evaluated in terms of the research subject, research field, the role of the researcher and ethics, participants of the research, new communication style, rapport, validity and reliability and ethics, identity verification, and voice recording. In times of crisis such as the COVID-19 pandemic, videoconferencing technique provides the opportunity to meet at the time and environment determined by the participants, without the need to meet face to face and to come together physically in the same place. In terms of the research topic and field this technique also constitutes an advantage due to the middle-upper socio-economic level of the participants and the digital skill level at a similar level. On the other hand, the limitations of this technique arise in research subjects that require privacy that also require data security to be taken into account, when different segments have unequal access to these digital tools and services due to the digital divide in society. Moreover, limited information and communication technologies usage skills of the participant may also affect the decision of using videoconferencing technique in a research.

Keywords:

Digital society, qualitative research, videoconferencing, research techniques, pandemic, COVID-19,

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