Literatür araştırması: yalın altı sigma metodolojisi

Her geçen gün daha globalleşen dünya ekonomisinde, verimlilik ülkelerin ekonomik kalkınmalarını sürdürebilmeleri açısından büyük önem taşımaktadır. Son 10 yıldır dünyadaki birçok lider kuruluşun uygulamakta olduğu Altı Sigma, üretimden personel yönetimine, finanstan pazarlamaya, şirketlerin her türlü sürecini daha verimli hale getirerek karlılıklarını arttırmalarına ve büyümelerine yardımcı olmuştur. Ancak Altı Sigma, hızdan çok kaliteye odaklanmaktadır. Sürece hız kazandırmadaki bu eksikliği, Yalın Yönetim gidermektedir. Yalın Yönetim kaliteyi iyileştirmekten çok, süreç akışını ve hızını iyileştirme alanında daha iyidir. Bu nedenle, Yalın Yönetim ve Altı Sigma teknikleri birlikte ve birbirlerini destekleyecek şekilde kullanıldıklarında en iyi sonuca ulaşılır. Yapılan çalışmada, Yalın Altı Sigma metodolojisi üzerine bir literatür araştırması yapılmıştır. Literatürde yeralan çalışmalar çeşitli faktörlere göre sınıflandırılmıştır ve bu çalışmalar hakkında kısaca bilgiler verilmiştir.

Literature survey: lean six sigma methodology

In more heavily globalizing world economy, Efficiency plays a crucial role in terms of sustaining countries’ economic development. For the past decade, Six sigma, for which many world-wide leading corporations apply, has helped increase their profit and expand by making their all processes (e.g. manufacturing, personnel management, finance, marketing) more efficient. Six sigma, however, focuses on quality instead of speed. Lean production offsets the underlying difficulty due to slow processes. Lean management is especially known to be good at any process’s flow and speed rather than quality improvement. Thus, the most desirable results can be attained when Lean management and Six Sigma techniques are used together and in a manner that both support each other. This study surveys the literature about Six sigma and Lean six sigma methodology. Studies in the literature are classified into different categories and brief information is given.

PDF

___

1. Smith, B., “Lean/Six Sigma-Either, Neither, or Both?”, The Voice of Michagen Industry, 8-9, 2004.
2. Brett, C., Queen, P., “Streamlining Enterprise Records Managements with Lean Six Sigma”, The Information Management Journal, 58-62, 2005.
3. George, M., Rowlands, D., Kastle, B., “Yalın Altı Sigma Nedir?, 1.baskı”, Barış Gökçer Akbay, SPAC Altı Sigma Danışmanlık, Ankara, 9-86, 2005.
4. Devane, T., “Integrating Lean Six Sigma and High-Performance Organizations, 1th ed”, Pfeiffer, San Francisco, 5-123, 2004.
5. internet: www.isixsigma.com/library/content/ask- 02.asp, 19-2-2009.
6. George, M. L., “Lean Six Sigma For Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions”, McGraw-Hill, New York, 10-100 (2003).
7. Bossert, J., Walker, R., “Total Quality Management and Performance, an Evaluation of the Evidence and Lessons for Research on Public Organizations”, Public Performance & Management Review Journal, Vol. 26, 111-131, 2002.
8. Pojasek, R. B., “Lean, Six Sigma and the Systems Approach: Management Initiatives for Process Improvement”, Environmental Quality Management, 85-92, 2003.
9. [9] Bendell, T., “Structuring Business Process Improvement Methodologies”, Total Quality Management, Vol. 16, No 8-9, 969-978, 2005.
10. Arnheiter, E.D., Maleyeff, J., “The Integration of Lean Managemnet and Six Sigma”, The TQM Magazine, Vol. 17, 5-18, 2005.
11. internet:http://www.isixsigma.com/library/conten t/c041004a.asp, 19-2-2009.
12. http://www.isssp.com/Media/Archives/PE/IQPC/ IQPC_01-24-25-06.pdf, 19.2.2008.
13. internet:http://www.isixsigma.com/library/conten t/c020204a.asp, 19-2-2008.
14. Carnell, M., “Put the Pieces Together”, Quality Progress, Vol. 39, 66-67, 2006.
15. D’Angelo, R., Zarbo, R.J., ‘‘The Henry Ford Production System: Measures of process defects and waste in surgical pathology as a basis for quality improvement initiatives’’, American Journal of Clinical Pathology, Vol. 3, 423-429, 2007.
16. Antony, J., Kumar, M., Labib, A., ‘‘Gearing Six Sigma into UK Manufacturing SME’s: Results From A Pilot Study’’, Journal of The Operational Research Society, Vol. 4, 482-493, 2008.
17. Sheridan, J., “Aircraft-controls Firm Combines Strategies to Improve Speed”, Flexibility and Quality, Vol. 22, 120-125, 2000.
18. Kandebo, S., “Lean, Six Sigma Yield Dividends for C-130J”, Aviation Week & Space Technolgy, Vol. 10, 75-83, 1999.
19. Mcllroy, J., Silverstein, D., “Six Sigma Deployment in one Airspace Company”, Six Sigma Forum, Vol. 9, 30-39, 2002.
20. Dubai Quality Group, “The Birth of Lean Sigma”, The Manage Mentor, Dubai, 11-38, 2003.
21. Sharma, U., “Implementing Lean Principles with the Six Sigma Advantage: How A Battery Company Realized Significant Improvements”, Journal of Organizational Excellence, 43-52, 2003.
22. Furterer, S., Elshennawy, A., “Implementation of TQM and Lean Six Sigma Tools in Local Goverment: a Framework and a Case Study”, Total Quality Management, Vol. 16, 1179- 1191, 2005.
23. Marti, F., “Lean Six Sigma Method in Phase 1 Clinical Trials: A Practice Example”, Quality Assurance Journal, Vol. 9, 35-39, 2005.
24. Chao, T. S., Tai, L. C., Che, M. C., “Improving Sevice Quality by Capitalising on a Integrated Lean Six Sigma Methodology”, International Paper of 6 Sigma and Compotitive Advantage, Vol. 2, 1-22, 2006.
25. Kumar, M., Antony, J., Singh, R.K., Tiwari, M.K., Perry, D., “Implementing the Lean Sigma framework in an Indian SME: a case study”, Production Planning and Control, 407-423, 2006.
26. http://improver.biz/uploads/files/A_Lean- Six_Sigma_Duo_for_the_Office.pdf, 19-2-2009
27. Koning, Henk De, Does, Ronald J.M.M., Bisgaard, Soren, ‘‘Lean Six Sigma İn Financial Services’’, Int. J. Six Sigma and Competitive Advantage, Vol. 4, No. 1, 2008.
28. Bonilla, C, Todd, P., Leonard, P., Brigitte, W., ‘‘Radiation Oncology Lean Six Sigma Project Selection Based On Patient And Staff İnput İnto A Modified Quality Function Deployment’’, Int. J. Six Sigma and Competitive Advantage, Volume 4, Number 3, 5, pp. 196-208(13), December 2008.
29. Carleysmith, S., Dufton, W., Altria, A., M., ‘‘Implementing Lean Sigma İn Pharmaceutical Research And Development: A Review By Practitioners’’, R&D Management, Vol. 39, No 1, 95-106, January 2009.