SÜREÇ YENİLEME TEKNİĞİNİN KIYASLAMA VE TKY YAKLAŞIMLARIYLA İLİŞKİSİ

Süreç yenileme, görev ve süreçlerin tamamen yeniden dizaynıdır. Bu nedenle süreç yenileme, örgütsel süreçlerde radikal değişimlere izin veren bir yaklaşımdır.  TKY ise uzun dönemde ürün ve hizmetlerde sürekli kalite artışlarını gerçekleştirmek için geniş örgütsel bir katkıya dayalıdır. TKY ve süreç yenileme hem ortak hem de farklı özellikleri paylaşırlar. Kıyaslama bir süreç yenileme tekniği olarak kullanılır. Süreç yenilemenin başarılı olabilmesi için kıyaslama çok iyi şekilde uygulanmalıdır. Bu makalenin amacı, TKY ve kıyaslama yaklaşımları ile süreç yenileme arasındaki ilişkiyi göstermektir.
Anahtar Kelimeler:

Süreç Yenileme, Kıyaslama, TKY

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