ÜST DÜZEY YÖNETİCİLERİN ÖZELLİKLERİNİN PERFORMANS ÖLÇÜMLERİNİN KULLANIMINA İLİŞKİN ETKİLERİ: ANTALYA'DAKİ OTELLERDEN BULGULAR

Recently, management accounting developments have been encapsulated the attention of researchers, practitioners and academics in the hospitality industry. Even though these management accounting techniques have received much academic interest, studies regarding influential factors on the adoption of these techniques are still meagre. The reason of why some businesses adopt and use these techniques and others do not depend on the specific contingency factors. Therefore; in this study, we tried to explain and test as how top managers’ characteristics may have an impact on the organizational decisions with respect to the use of one of these innovative management accounting tools, namely is called integrated performance measurement. This study contributes to the hospitality and management accounting literature by determining the role of top managers’ characteristics in terms of age, education and organizational tenure in the use of integrated performance measurement. We test our hypotheses using empirical survey data which was conducted on a sample of fifty hotel firms in Antalya, Turkey. Our preliminary correlation results are generally supportive of our hypotheses.

THE IMPACT OF TOP MANAGERS’ CHARACTERISTICS ON THE USE OF PERFORMANCE MEASURES: EVIDENCE FROM HOTELS IN ANTALYA

Recently, management accounting developments have been encapsulated the attention of researchers, practitioners and academics in the hospitality industry. Even though these management accounting techniques have received much academic interest, studies regarding influential factors on the adoption of these techniques are still meagre. The reason of why some businesses adopt and use these techniques and others do not depend on the specific contingency factors. Therefore; in this study, we tried to explain and test as how top managers’ characteristics may have an impact on the organizational decisions with respect to the use of one of these innovative management accounting tools, namely is called integrated performance measurement. This study contributes to the hospitality and management accounting literature by determining the role of top managers’ characteristics in terms of age, education and organizational tenure in the use of integrated performance measurement. We test our hypotheses using empirical survey data which was conducted on a sample of fifty hotel firms in Antalya, Turkey. Our preliminary correlation results are generally supportive of our hypotheses.

___

  • Abdel-Kader, M., & Luther, R. (2008). The impact of firm characteristics on management accounting practices: A UK-based empirical analysis. The British Accounting Review, 40(1), 2–27.
  • Auzair, S. M., & Langfield-Smith, K. (2005). The effect of service process type, business strategy and life cycle stage on bureaucratic MCS in service organizations. Management Accounting Research, 16(4), 399–421.
  • Bedford, D., Brown, D. A., Malmi, T., & Sivabalan, P. (2008). Balanced Scorecard design and performance impacts: some Australian evidence. Journal of Applied Management Accounting Research, 6(2), 17.
  • Bourne, M., Kennerley, M., & Franco-Santos, M. (2005). Managing through measures: A study of impact on performance. Journal of Manufacturing Technology Management, 16(4), 373–395.
  • Braam, G. J., & Nijssen, E. J. (2004). Performance effects of using the balanced scorecard: a note on the Dutch experience. Long Range Planning, 37(4), 335-349.
  • Chenhall, R. H. (2003). Management control systems design within its organizational context: findings from contingency-based research and directions for the future. Accounting, Organizations and Society, 28(2-3), 127-168.
  • Emsley, D., Nevicky, B., & Harrison, G. (2006). Effect of cognitive style and professional development on the initiation of radical and non‐radical management accounting innovations. Accounting & Finance, 46(2), 243-264.
  • Gosselin, M. (2005). An empirical study of performance measurement in manufacturing firms. International Journal of Productivity and Performance Management, 54(5/6), 419-437.
  • Gosselin, M. (2011). Contextual factors affecting the deployment of innovative performance measurement systems. Journal of Applied Accounting Research, 12(3), 260–277.
  • Hoque, Z. (2004). A contingency model of the association between strategy, environmental uncertainty and performance measurement: Impact on organizational performance. International Business Review, 13(4), 485–502.
  • Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard-measures that drive performance. Harvard Business Review, 70(1), 71–79.
  • Kollberg, B., Elg, M., & Lindmark, J. (2005). Design and implementation of a performance measurement system in Swedish health care services: a multiple case study of 6 development teams. Quality Management in Healthcare, 14(2), 95-111.
  • Lee, C. L., & Yang, H. J. (2011). Organization structure, competition and performance measurement systems and their joint effects on performance. Management Accounting Research, 22(2), 84-104.
  • Naranjo-Gil, D., & Hartmann, F. (2006). How top management teams use management accounting systems to implement strategy. Journal of Management Accounting Research, 18(1), 21-53.
  • Naranjo-Gil, D., & Hartmann, F. (2007). Management accounting systems, top management team heterogeneity and strategic change. Accounting, Organizations and Society, 32(7-8), 735-756.
  • Naranjo-Gil, D., Maas, V. S., & Hartmann, F. G. (2009). How CFOs determine management accounting innovation: an examination of direct and indirect effects. European Accounting Review, 18(4), 667-695.
  • Pavlatos, O. (2010). The impact of firm characteristics on ABC systems: a Greek-based empirical analysis. In Performance Measurement and Management Control: Innovative Concepts and Practices (pp. 501-527). Emerald Group Publishing Limited.
  • Pavlatos, O. (2012). The impact of CFOs' characteristics and information technology on cost management systems. Journal of Applied Accounting Research, 13(3), 242-254.
  • Pavlatos, O., & Paggios, I. (2008). Management accounting practices in the Greek hospitality industry. Managerial Auditing Journal, 24(1), 81-98.
  • Pavlatos, O., & Paggios, I. (2009). A survey of factors influencing the cost system design in hotels. International Journal of Hospitality Management, 28(2), 263-271.
  • Sharma, D. S. (2002). The differential effect of environmental dimensionality, size, and structure on budget system characteristics in hotels. Management Accounting Research, 13(1), 101-130.
  • Uyar, A., & Kuzey, C. (2016). Contingent factors, extent of budget use and performance: A structural equation approach. Australian Accounting Review, 26(1), 91–106.
  • Wiersema, M. F., & Bantel, K. A. (1992). Top management team demography and corporate strategic change. Academy of Management Journal, 35(1), 91-121.
  • Young, G. J., Charns, M. P., & Shortell, S. M. (2001). Top manager and network effects on the adoption of innovative management practices: A study of TQM in a public hospital system. Strategic Management Journal, 22(10), 935-951.