Muhittin SAGNAK, Yigit KAZANCOGLU

Bulanık Analitik Ağ Süreci ve 0-1 Hedef Programlama Entegrasyonu ile Kurumsal Kaynak Planlama (Erp) Yazılımı Seçimi

Kurumsal Kaynak Planlaması (KKP), işletmenin bütün fonksiyonlarını sistem yaklaşımına göre bir araya getiren bir yazılım sistemidir. Küresel rekabet, işletmeleri, maliyetleri düşürmeye, stokları azaltmaya, kaliteyi yükseltmeye ve daha iyi müşteri hizmetleri sağlamasına zorlar. Bu nedenle, işletmelerin, uygun KKP yazılımının seçimi ve uygulanması yoluyla işletme fonksiyonlarını entegre etmeleri önemlidir. Ancak, bu karar sürecinde mevcut üç yönetsel sorun vardır. Birincisi, kriterler ve alternatiflerin değerlendirilmesi ile ilgilidir, ikincisi değerlendirme sürecindeki belirsizlikle ilgilidir ve üçüncüsü, şirketin çoklu amaçlarını ve kısıtlarını dikkate almakla ilgilidir. Bu çalışmada, en uygun KKP yazılımının seçimine karar vermek için doğrusal programlama ve çok kriterli karar verme (ÇKKV) kombinasyonunu sunmak için, ÇKKV yöntemi, 0-1 hedef programlama ile birleştirilmiştir. Bu kombinasyon, yalnızca KKP seçimi gibi stratejik kararlar için uzman görüşünü alma ihtiyacını değil, aynı zamanda işletmeler için mevcut sınırlı kaynakları da dikkate alır. Ayrıca, problemin bulanık doğasından dolayı, ÇKKV tekniği Analitik Ağ Süreci (AAS) bulanık mantık ile birleştirilmiş, bulanık analitik ağ süreci (BAAS) ise 0-1 hedef programlama ile bütünleştirilmiştir. BAAS kullanmanın nedeni, bir ağ konsepti içinde uzman görüşünün aktarılmasına izin verme potansiyelidir.

Anahtar Kelimeler:

KKP Seçimi, Çok Kriterli Karar Verme, Bulanık Analitik Ağ Süreci, 0 - 1 Hedef Programlama

IntegraFuzzy Analytic Network Process And 0-1 Goal Programming Technique For Enterprise Resource Planning (Erp) Software Selection

Enterprise Resource Planning (ERP) is a software system incorporating all business functions with regard to systems approach. Global competition forces enterprises to lower costs, reduce inventories, improve quality, and provide better customer service. Therefore, it is important for enterprises to integrate their business functions through the selection and implementation of appropriate ERP software. However, there are three managerial problems existing in this decision process, related respectively with the evaluation of criteria and alternatives, the vagueness within the evaluation process, and the multiple goals and constraints of the company. In this study, in order to select the most appropriate ERP software, the multiple criteria decision-making method (MCDM) is combined with 0-1 goal programming in order to present the combination of linear programming and a MCDM. This combination takes into account not only the need to hire expert opinion for strategic decisions such as ERP selection, but also the limited resources available to enterprises. Also, due to the fuzzy nature of the problem, the MCDM technique, Analytic Network Process (ANP), is combined with fuzzy logic; therefore, fuzzy analytic network process (FANP) is integrated with 0-1 goal programming. The reason for employing FANP is its potential to facilitate the transfer the expert opinion within a network concept.

Keywords:

ERP Selection, Multiple Criteria Decision-Making, Fuzzy Analytic Network Process, 0-1 Goal Programming,

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