Tüketicilerin marka tercihlerinde etkili olan faktörler ile marka imajı'nın marka değeri üzerindeki etkileri:Trabzon örneği

Bu çalışmada, tüketicilerin satınalma davranışlarında etkili olan faktörlerin marka değeri bileşenleri üzerindeki etkilerinin ve bu bileşenler ile marka imajının marka değeri üzerindeki etkileri ve bu etkilerin yönlerinin tespit edilmesi amaçlanmıştır. Araştırma verileri, Trabzon şehir merkezinde 325 kişi ile yüz yüze anket yöntemi kullanılarak elde edilmiştir. Araştırmada kullanılan ölçeklerin güvenirlilikleri Cronbach Alfa Katsayısı yöntemi ile; geçerlilikleri ise, Faktör Analizi yöntemi ile test edilmiştir. Araştırma hipotezlerinin test edilmesi için Çoklu Regresyon Analizi kullanılmıştır. Çalışmada, sosyal, psikolojik ve kişisel faktörlerin marka farkındalığı haricindeki tüm marka değeri bileşenleri üzerinde etkili oldukları sonucuna varılmıştır. Bunun yanı sıra, marka imajı, marka değeri üzerinde etkili iken; marka farkındalığının ise marka değerinin üzerinde anlamlı bir etkisinin olmadığı tespit edilmiştir.

The effects on the brand equity of the factors which are effective on the consumers' brand preference and the brand image: A study of Trabzon

In this paper, it is aimed to be determined of the effects on the dimensions of brand equity of the factors which are effective on the consumers’ purchase behaviours and the effects on the brand equıty of these dimensions and the brand ımage, and the directions of these effects. The data of the survey has been obtained by face to face survey method from 325 persons in the center of Trabzon. The reliability of scales which are used in the survey, has been tested by Cronbach’s Alfa Method and the validity of scales has been tested by Factor Analysis. Using the multiple regression analysis for being tested of the hypothesises of the survey, it has been found that, the social, psychological and personal factors are effective on all of the brand equity components except the brand awareness. Furthermore, it has been found that while brand image is effective on brand equity, brand awareness hasn’t meaningful effect on it.

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