___

• Acar, F.T. (2001). Duygusal Zekâ Yeteneklerinin Göreve ve İnsana Yönelik Liderlik Davranışları ile İlişkisi.
• Yayımlanmamış Doktora Tezi, İstanbul Üniversitesi, Sosyal Bilimler Enstitüsü, İstanbul, ss.115-125. Baltaş A. (2005). Ekip Çalışması ve Liderlik. 6. Basım, Remzi Kitabevi, İstanbul, s.227.
• Baron, R.M. ve Kenny, D.A. (1986). The moderator-mediator variable distinction in social psychological research:
• Conceptual, strategic and statistical considerations. Journal of Personality and Social Psychology, 51(6):1173-1182.
• Bar-on, R. (1997). Bar-on Emotional Quotient Inventory User's Manual. Multi-Health Systems, Toronto, Canada, pp.5
• Baycan, A. (1985). An Analysis of The Several Aspects of Job Satisfaction Between Different Occupational
• Groups. Yayımlanmamış Yüksek Lisans tezi, Boğaziçi Üniversitesi Sosyal Bilimler Enstitüsü, İstanbul. Büyüköztürk, Ş., Çakmak, E.K., Akgün, Ö.E., Karadeniz, Ş. ve Demirel, F. (2008). Bilimsel Araştırma Yöntemleri.
• Baskı, Pegem Akademi, Ankara, s.15. Cooper, R.K. ve Sawaf, A. (2000). Liderlikte Duygusal Zekâ. 2.Basım, Sistem Yayıncılık, İstanbul, s.ix.
• Craig, J.B. (2008). The Relationship Between the Emotional Intelligence of the Principal and Teacher Job
• Satisfaction. Unpublished Doctoral Dissertation, University of Pennsylvania, Pennsylvania, ss.91-96. Çukur, C.Ş. (2009). Öğretmenlerde duygusal işcilik ölçeği geliştirme: geçerlik ve güvenirlik çalışması. Kuram ve Uygulamada Eğitim Bilimleri, 9(2):527-574.
• Dollard, M.F., Dormann, C., Boyd, C.M., Winefield, H.R. ve Winefield, A.H. (2003). Unique aspects of stress in human service work’s. Australian Psychologist, 38(2):84-91.
• Fraenkel, J.R. ve Norman, E.W. (2008). How to Design and Evaluate Research in Education. 7th Edition, McGraw- Hill, Boston, p.362.
• Frazier, P.A., Tix, A.P. ve Barron, K.E. (2004). Testing moderator and mediator effects in counseling psychology research. Journal of Counseling Psychology, 51(1):115-134.
• George, J.M. (2000). Emotions and leadership: The role of emotional intelligence. Human Relations, 53(8):1027- 10
• Goleman, D. (2010). Duygusal Zekâ. 33. Baskı, Varlık Yayınları, İstanbul, ss.16-389.
• Goleman, D., Boyatzis, R. ve Mckee, A. (2008). Yeni Liderler. 6.Basım, Varlık Yayınları, İstanbul, s.46.
• Grandey, A.A. (2000). Emotion regulation in the workplace: A new way to conceptualize emotional labor. Journal of Ocupational Health Psychology, 5(1):95-110.
• Harris, B. (2004). Leading by heart. School Leadership and Management, 24(4):391-404.
• Hochschild, A.R. (1983). The Managed Heart: The Commercialization of Human Feeling. University of California Press, Berkeley, p.7.
• Jose, P.E. (2003). MedGraph-I: A programme to graphically depict mediation among three variables: The internet version version 2.0. Victoria Univesity of Wellington, Wellington, New Zealand. Retrieved [13.09.2010] from http://www.victoria.ac.nz/staff/paul-jose-files/medgraph/medgraph.php.
• Leung, G.A. (2008). Examining the Relationship of Emotional Labor with An Ability-Based Conceptualization of
• Emotional Intelligence. Unpublished Master Thesis, University of Akron, Ohio. Liu, Y., Prati, L.M., Perrewe, P.L. ve Ferris, G.R. (2008). The relationship between emotional resources and emotional labor: An exploratory study. Journal of Applied Social Psychology, 38(10):2410-2439.
• Lopes, P.N., Bracket, M.A., Nezlek, J.B., Schütz, A., Sellin, I. ve Salovey, P. (2004). Emotional intelligence and social interaction. Personality and Social Psychology Bulletin,30(8):1018-1034.
• Rafaeli, A. ve Sutton, R.I. (1987). Expression of emotion as part of the work role. Academy of Management Review, 12(1):23-37.
• Ruestow, J.A. (2008). The Effect of Leader’s Emotional Intelligence on Follower Job Satisfaction and Organizational Commitment: An Exploratory Mixed Methodology Study of Emotional Intelligence in Public
• Human Services. Unpublished Doctoral Dissertation, University of Capella, Minneapolis. Singh, P. ve Manser, P.P. (2008). Relationship between the perceived emotional intelligence of school principals and the job satisfaction of educators in a collegial environment. Africa Education Review, 5(1):109-130.
• Stein, S.J. ve Book, H.E. (2003). EQ Duygusal Zekâ ve Başarının Sırrı. Işık, M. (Çev.), Özgür Yayınları, İstanbul Basım, s.32.
• Sy, T., Tram, S. ve O'Hara, L.A. (2006). Relation of employee and manager emotional intelligence to job satisfaction and performance. Journal of Vocational Behaviour, 68(3):461-473.
• Şimşek, Ö.F. (2007). Yapısal Eşitlik Modellemesine Giriş: Temel İlkeler ve LISREL Uygulamaları. Ekinoks Yayıncılık, Ankara, s.25.
• Turanlı, A. (2007). İlköğretim Okulu Müdürlerinin Duygusal Zekâ ve Öğretmenlerin İş Doyum Düzeyleri.
• Yayımlanmamış Doktora Tezi, Dokuz Eylül Üniversitesi Eğitim Bilimleri Enstitüsü, İzmir, ss.30-90. Weiss, D.J., Dawis, R.W., England, G.W. ve Lofquist, L.H. (1967). Manual for the Minnesota Satisfaction
• Quesitionnaire. Minnesota Studies, Washington, pp.1-2. Weisinger, H. (1998). İş Yaşamında Duygusal Zekâ. Süleymangil, N. (Çev.), MNS Yayıncılık, İstanbul, 1.Basım, s.
• Wong, C.S. ve Law, K.S. (2002). The effect of leaders' and followers' emotional intelligence on performance and attitudes: An exploratory study. The Leadership Quarterly, 13(3):243-274.
• Wong, C.S., Wong, P.M. ve Law, K.S. (2005). The interaction effect of emotional intelligence and emotional labor on job satisfaction: A test of Holland's classification of occupations. In: Emotions in Organizational Behavior,
• Hartel, C., Zerbe, W. ve Ashkanasy, N. (Ed.). Lawrence Erlbaum, London, pp.235-251. Villard, J.A. (2004). Determining the Relationship Between Job Satisfaction of County Extension Unit Employees and the Level of Emotional Intelligence of Extension County Chairs. Unpublished Doctoral Dissertation, The Ohio
• State University, Ohio. Teşekkür: Bu çalışmanın (doktora tezinin) hazırlanmasında yardımlarını esirgemeyen tez danışmanım sayın Prof. Dr. Tokay GEDİKOĞLU’na teşekkürü bir borç bilirim.