Örgüt kültürünün ekip kaynak yönetimi uygulamalarına etkisi: Türk sivil havayolu firmalarında görgül bir araştırma

Ekip Kaynak Yönetimi (EKY); sivil havayolu kazalarında iletişim, liderlik, stres ve yorgunluk, kurallara uyum ve takım yönetimi ile ilgili yapılan hataların giderilmesi ve kaza kırımların önlenebilmesi için oluşturulan bir çözüm önerisidir. Bu çözüm önerisi kokpit ekibinin kazanması gerektiği düşünülen bir dizi tutum ve davranışı içermektedir. Bu kapsamda yapılan çalışmalar EKYnin eğitim faaliyetleri aracılığı ile kokpit ekibine kazandırılması düşünülen tutum ve davranışların kültür faktöründen de etkilenebileceğine dair önemli bilgi ve bulgular sağlamaktadır. Bu çalışmanın amacı aynı toplumsal kültür ortamında farklı örgüt kültürüne sahip sivil havayolu firmalarında kültür ile EKY etkileşimini incelemektir. Bu amaçla Türk sivil havayolunda faaliyette bulunan 5 firmanın örgüt kültürü ve EKY uygulamaları incelenmiştir. Çalışmadan elde edilen bulgular kültür faktörünün EKYyi etkilediğini göstermektedir.

Organizational culture effect on crew resource management: A research on Turkish civilian airlines corporation

Crew Resource Management (CRM) accepted as a solution for preventing civilian air accident due to mistakes made about leadership, stres and fatique, rules and procedures, team management and communication. This solution contents of some attitudes, beliefs and behaviours which cockpit crew must be attained. Studies results shows that cockpit crews behaviour, attitude and belief may be effected by cultural aspects. This study aim is to examine organizational culture and CRM mutual interaction in the same national cultural environment. For this puspose, 5 Turkish airlines company were examined in this study. Results shows that culture effects CRM.

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