Zeynep Fatma KARAALİOĞLU, AHU TUĞBA KARABULUT

THE MEDIATING ROLE OF JOB SATISFACTION ON THE RELATIONSHIP BETWEEN PERCEIVED ORGANIZATIONAL SUPPORT AND JOB PERFORMANCE

The objective of this research is to analyze the mediating effect of job satisfaction on the relationship between perceived organizational support (POS) and job performance for white-collar employees in an energy sector in İstanbul. The survey was distributed to 964 employees, while 700 valid questionnaires were included within the scope of the analysis. Exploratory factor analysis (EFA) was carried out to determine factor distribution, while confirmatory factor analysis (CFA) and reliability analysis were carried out to detect scale validities and reliabilities. Relations between scale variables were examined by a correlation analysis. Structural equation model (SEM) was constructed based on research hypotheses while the effect of POS on job satisfaction, the effect of job satisfaction on job performance and the mediating role of job satisfaction on this relation were tested through this model. All hypotheses are supported in this study.

ALGILANAN ÖRGÜTSEL DESTEK İLE İŞ PERFORMANSI İLİŞKİSİNDE İŞ TATMİNİNİN ARACI ROLÜ

Algılanan örgütsel destek (AÖD) ile iş performansı ilişkisinde iş tatmininin aracı rolünü sorgulama amacı taşıyan bu araştırma, İstanbul ilinde enerji sektöründe görev yapmakta olan beyaz yakalı çalışanlar üzerinde gerçekleştirilmiştir. Araştırmaya ilişkin 964 çalışana anket dağıtılmış olup, 700 anket çalışmaya dahil edilmiştir. Faktör dağılımını belirleyebilmek için açıklayıcı faktör analizi (AFA), ölçek güvenirliklerinin ve geçerliliklerinin saptanabilmesinde doğrulayıcı faktör analizi (DFA) ve güvenilirlik analizlerinden faydalanılmıştır. Ölçek değişkenleri arasındaki ilişki korelasyon analizi doğrultusunda incelenmiştir. Araştırma hipotezlerine dayalı olarak yapısal eşitlik modeli (YEM) kurulmuş olup; AÖD’nin iş tatmini üzerindeki etkisi, iş tatmininin iş performansı üzerindeki etkisi ve iş tatmininin AÖD ile iş performansı ilişkisindeki aracı rolü bu model aracılığı ile test edilmiştir. Araştırma kapsamında öne sürülen hipotezlerin tümü desteklenmiştir.

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