COVID-19 salgınının Ekip Kaynak Yönetimi (EKY) tutumlarına etkisi: Salgın öncesi ve sürecinde kabin ekipleri arasında bir karşılaştırma

Bu çalışmada, COVID-19’un havacılık sektöründe çalışanların Ekip Kaynak Yönetimi (EKY) (Crew Resource Management (CRM) tutumlarına etkisi ele alınmış, bu doğrultuda emniyetli bir uçuş operasyonunun gerçekleşmesinde çok önemli yeri olan kabin ekiplerinin, COVID-19 öncesi ve sürecinde EKY tutumlarında farklılık olup olmadığı araştırılmıştır. COVID-19 süreci, Dünya Sağlık Örgütü’nün Mart, 2020’de küresel salgın ilanı ile başlayan süreçtir. Kurumsal bir havayolu şirketinde çalışan 250 kabin memurunun katılımı ile gerçekleşen çalışmada anket yoluyla elde edilen veriler test edilmiş, elde edilen bulgular sonucunda, COVID-19 öncesi ve COVID-19 sürecinde kabin ekiplerinin EKY tutumları arasında fark olmadığı görülmüştür.

The impact of the COVID-19 pandemic on Crew Resource Management (CRM) attitudes: A comparison between cabin crews’ attitudes before COVID-19 and during the COVID-19 process

In this study, the effect of COVID-19 on the aviation industry is discussed in terms of its effect on the attitudes of employees on Crew Resource Management (CRM). In addition, this study investigates whether there was a significant difference in CRM attitudes of cabin crew before COVID-19 and during the COVID-19 process. The findings of the study are essential for a safe flight operation. The COVID-19 process is the period that started with the World Health Organization’s global epidemic declaration in March 2020. In this study, with the participation of 250 cabin crew members working in a corporate airline company, the data obtained showed no significant difference between the CRM attitudes of cabin crews before COVID-19 and during the COVID-19 process.

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