Eziyi O. IBEM, Egidario B. ADUWO, Emmanuel A. AYO-VAUGHAN, Adedeji O. AFOLABI

Critical success factors(CSFs) for e-Business technologies adoption in architectural practice in Nigeria

Although digital technology has rapidly changed the way professionals in the construction sector render services to their clients, the factors architectural firms must consider to ensure a successful e-Business technologies adoption in their professional practice are not very clear. This research investigated the critical success factors (CSFs) for e-Business technologies adoption in architectural practice in Nigeria. A questionnaire survey involving 243 architectural firms was conducted and the data from196 firms that have adopted e-Business technologies were analysed using descriptive statistics, Spearman’s ranked correlation tests, relative importance index and principal components analysis. Significant relationships were found between the duration of use of e-Business technologies and the firms’ age, staff strength, number and location of offices, while the top three CSFs for e-Business technologies adoption were availability and access to reliable, affordable and fast Internet services; availability of skilled manpower and knowledge of the benefits of e-Business technologies adoption. In addition, the underlying dimensions of the CSFs were found to be human, technology, management and environment-related. The study is instructive in highlighting the factors architectural practices should give priority attention to for a successful e-Business technologies adoption in improving professional service delivery efficiency and gain competitive advantage.

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