Yaşar ÖZTÜRK, Ebru YAZGAN, Elif KILIÇ DELİCE

Uçak Bakım Teknisyenleri için DEMATEL Yöntemi ile Fiziksel İş Yükü Faktörlerinin Değerlendirilmesi

Uçak bakım teknisyenleri (UBT), ağır ve tekrarlı bir şekilde fiziksel yüklere maruz kalmakta ve bu nedenle UBT’lerin iş yükleri artmaktadır. Uçuşun emniyetli bir şekilde yapılması için UBT’lerin fiziksel iş yüklerinin incelenerek gerekli olduğu noktalarda azaltılması son derece önemlidir. Toplam iş yükü değerlendirmesi fiziksel iş yükü faktörlerine bağlı olarak ortaya çıkan bir Çok Kriterli Karar Verme (ÇKKV) problemi olarak ele alınabilir. Bu çalışma kapsamında ise UBT’lerin toplam iş yükü etkenleri içerisinde yer alan fiziksel iş yükü faktörlerinin önceliklendirilmesini hesaplayabilmek için ÇKKV yöntemlerinden biri olan DEMATEL (Decision Making Trial and Evaluation Laboratory) yöntemi kullanılmıştır. Fiziksel iş yükü faktörleri olarak çalışma duruşlarını etkileyen vücut kısımları bel, boyun, omuzlar, sırt, üst kol, ön kol, dirsekler, el bilekleri, kalça, alt bacaklar, ayak bilekleri, dizler ve uyluklar dikkate alınmıştır. Bir uçak bakım organizasyonunda çalışan UBT’ler üzerinde yapılan bu çalışmada en önemli ilk dört faktör bel, sırt, kalça ve dirsekler olarak tespit edilmiştir. Çalışmanın sonucunda elde edilen bulgulara göre UBT’lere iş yüklerinin azaltılması için alınması gereken önlemler sunulmuştur.

Anahtar Kelimeler:

Uçak Bakım Teknisyeni, İş yükü, DEMATEL, Çok Kriterli Karar Verme.

Evaluation of Physical Workload Factors with DEMATEL Method for Aircraft Maintenance Technicians

Aircraft maintenance technicians (AMT) are exposed to heavy and repetitive physical loads, and therefore the workloads of AMTs are increasing. In order to make the flight safely, it is extremely important to reduce the physical workloads of AMTs by examining them where necessary. Total workload assessment can be considered as a Multi-Criteria Decision Making (MCDM) problem that arises depending on physical workload factors. Within the scope of this study, the DEMATEL (Decision-Making Trial and Evaluation Laboratory) method, which is one of the MCDM methods, was used to calculate the prioritization of physical workload factors included in the total workload factors of AMTs. Body parts that affect working postures, waist, neck, shoulders, back, upper arms, forearms, elbows, wrists, hips, lower legs, ankles, knees and thighs were considered as physical workload factors. In this study conducted on AMTs working in an aircraft maintenance organization, the first four most important factors were identified as waist, back, hips and elbows. According to the findings obtained as a result of the study, the measures to be taken to reduce the workloads were presented to the AMTs.

Keywords:

Aircraft Maintenance Technician, Workload, DEMATEL, Multi-Criteria Decision Making.,

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