DUYGUSAL ZEKA TAKIM ÖĞRENMESİ İLİŞKİSİ: YAZILIM GELİŞTİRME TAKIMLARI ÜZERİNDE BİR UYGULAMA

Öz Bu çalışmada son dönemlerin popüler kavramlarından olan duygusal zeka, duygusal farkındalık ve duygusal yönetim olmak üzere iki boyutlu bir değişken olarak ele alınmakta ve duygusal zekanın öncülleri ve takım öğrenmesi üzerindeki etkileri yazılım geliştirme takımları kapsamında incelenmektedir. 196 yazılım geliştirme proje takımı üyesi üzerinde Parsiyal En Küçük Kareler (PLS Partial Least Squares) metodu kullanılarak gerçekleştirilen araştırmada; a-) proje liderinin gücü, işbirliği ve takım otonomisinin duygusal farkındalık üzerinde pozitif bir etkisi olduğu ve b-) takım dahilinde işbirliği, takım otonomisi ve takım üyelerinin deneyiminin duygusal yönetimi pozitif bir şekilde etkilediği bulunmaktadır. Bununla birlikte, duygusal zekanın bir proje çıktısı olarak takım öğrenmesi üzerindeki etkileri de incelenmektedir. Sonuçlar, duygusal zeka boyutlarından duygusal yönetimin takım öğrenmesi üzerinde direk ve pozitif bir etkiye sahip olduğunu ortaya koymaktadır

___

Akgün A. E. ve Lynn G. S., (2002), “ Antecedents and consequences of team stability on new product development performance”, J. Eng. Technol. Manage. 19, ss.263–286.

Akgün, A.E., Keskin, H., Byrne, J., (2009), “Organizational emotional capability, product and process innovation, and firm performance: An empirical analysis”, Journal of Engineering and Technology Management 26,(3), ss.103-130.

Ancona D. G., (1990), “Outward Bound: Strategies for Team Survival in an Organization”, The Academy of Management Journal, 33(2), ss.334- 365.

Bar-On, R. Brown J.M., Kirkcald B.D, ve Thomes E.P., (2000), “Emotional expression and implications for occupational stress; an application of the Emotional Quotient Inventory (EQ-i)”, Personality and Individual Differences 28, ss.1107-1118

Bourgeon L., (2007), “Staffing approach and conditions for collective learning in Project teams: The case of new product development projects”, International Journal of Project Management 25(4), ss.413-422

Bourgeon, L., (2007), “Staffing approach and conditions for collective learning in Project teams: The case of new product development projects”, International Journal of Project Management 25(4), ss.413-422.

Doorewaard, H. ve Benschop, Y., (2003), “HRM and organizational change: an emotional endeavor”, Journal of Organizational Change Management, 16 (3), ss.272 – 286.

Edmondson, A.C. ve Nembhard I.M., (2009), Product development and learning in project teams: The challenges are the benefits “, Journal of Product Innovation Management 26(2), ss.123 – 138.

Fornell C. ve D.F. Larcker, (1981), “Evaluating Structural Equation Models with Unobservable Variables and Measurement Error,” Journal of Marketing Research, 18, ss.39-51.

Garcia-Prieto, P., Mackie, D.M., Tran V. ve Smith, E. R., (2007), “Intergroup Emotions in Workgroups: Some Emotional Antecedents and Consequences of Belonging,” Research on Managing Groups and Teams 10, ss.145-184.

Gardner, L. ve Stough, C., (2002), “Examining the relationship between leadership and emotional intelligence in senior level managers”, Leadership & Organization Development Journal 23(2), ss.68 – 78.

Gerwin D., ve Moffat L., (1997), “Authorizing processes changing team autonomy during new product development”, Journal of Engineering and Technology Management 14(3-4), 12, ss.291-313

Goleman D., (1998), Working With Emotional Intelligence, Bantam Books

Goleman, D., (1995), Emotional intelligence. New York: Bantam Books.

Goleman, D., Boyatzis, R., ve Mckee, A. (2002). Primal leadership: Realizing the power of emotional intelligence. Boston: Harvard Business School Press

Green A. L., Hill A. Y., Friday E. ve Friday S. S., (2005), “The use of multiple intelligences to enhance team productivity”, Management Decision, 43(3), ss.349-359.

Hillson D., (2003), “Assessing organisational project management capability”, Journal of Facilities Management, 2(3), ss.298-311.

Kahn, K.B. (1996), “Interdepartmental integration: A definition with implications for product development performance,” Journal of Product Innovation Management,13(2), ss.137–151.

Kayes C., (2003), “Proximal Team Learning: Lessons From United Flight 93 on 9/11”, Organizational Dynamics 32(1), ss.80-92.

Kelly J.R. ve S.G. Barsade, (2001), “Mood and Emotions in Small Groups and Work Teams,” Organizational Behavior and Human Decision Processes, 86(1), ss.99–130,

Kessler E.H. ve A.K. Chakrabarti, (1996), “Innovation speed: a conceptual model of context, antecedents, and outcomes,” Academy of Management Review 21, ss.1143–1191.

Kleijnen, M., Ruyter, K. ve Wetzels, M., (2007), “An assessment of value creation in mobile service delivery and the moderating role of time consciousness,” Journal of Retailing 83(1), ss.33-46.

Lakemond N. ve Berggren C., (2006), “Co-locating NPD? The need for combining project focus and organizational integration”, Technovation 26(7), ss.807–819.

Lewis, M.W., Welsh, M.A., Dehler, G.E. ve Green, S.G., (2002), “Product development tensions: Exploring contrasting styles of project management,” Academy of Management Journal, 45(3), ss.546-564.

Lucas R. ve Deery M. (2004), “Significant developments and emerging issues in human resource management”, Hospitality Management 23, ss.459–472

Lyons J. B. ve Schneider T. R., (2005), “The influence of emotional intelligence on performance”, Personality and Individual Differences, 39(4), ss.693-703.

Lyons J. B. ve Schneider T. R., (2005), “The influence of emotional intelligence on performance”, Personality and Individual Differences, 39(4), ss.693-703.

Maani K. ve Benton C., (1999), “Rapid Team Learning: Lessons from Team New Zealand America’s Cup Campaign”, Organizational Dynamics Spring, ss.48-62.

Mayer, J. D. ve Salovey P., (1995), “Emotional intelligence and the construction and regulation of feelings”, Applied and Preventive Psychology, 4(3), ss.197-208

Mayer, J.D., Salovey, P. ve Caruso, D.R., (2004), “Emotional intelligence: Theory, findings, and implications”, Psychological Inquiry, 15(3), ss.197-215

Moenaert, R.K., Caeldries, F., Lievens, A. and Wauters, E., (2000), “Communication flows in international product innovation teams,” Journal of Product Innovation Management 17(5), ss.360–377.

Nonaka, I. ve Takeuchi, H., (1995), The Knowledge-Creating Company, Oxford University Press.

Pellitteri, J. (2002). The relationship between emotional intelligence and ego Defense mechanisms. The Journal of Psychology, 136 (2), ss.182-194

Pescosolido, A.T., (2002), “Emergent leaders as managers of group emotion,” The Leadership Quarterly, 13, ss.583–599.

Podsakoff, P.M. ve Organ, D., (1986), “Reports in Organizational Research: Problems and Prospects”, Journal of Management 12, 531-545.

Rao, P. R., (2006), “Emotional intelligence: The sine qua non for a clinical leadership toolbox”, Journal of Communication Disorders, 39(4), ss.310-319.

Reus T.H. ve Y. Liu, (2004), “Rhyme and reason: emotional capability and the performance of knowledge-intensive work groups,” Human Performance, vol. 17, ss.245–266.

Sala, F., (2005), “Linking Emotional Intelligence and Performance at Work : Current Research Evidence with Individuals and Groups.” Mahwah, NJ, USA: Lawrence Erlbaum Associates, Incorporated,. p xxvii. http://site.ebrary.com

Schneider, T. R., Lyons, J. B. ve Williams, M., (2005), “Emotional intelligence and autonomic self-perception: Emotional abilities are related to visceral acuity”, Personality and Individual Differences, 39(5), ss.853-861

Schutte N.S., Malouff J.M., Hall L.E., Haggerty D.J., Cooper J.T., Golden C.J. ve Dornheim L., (1998), “Development and validation of a measure of emotional intelligence”, Personality and Individual Differences, 25(2), ss.167-177.

Scott-Ladd B. ve. Chan C. C.A, (2004), “Emotional intelligence and participation in decision-making: strategies for promoting organizational learning and change”, Strat. Change 13, ss.95–105

Senge, P.M., (1990). The Fifth Discipline: The Art and Practice of the Learning. Organization. New York: Doubleday Currency.

Sethi, R. (2000), “New product quality and product development teams,” Journal of Marketing 64, ss.1-14.

Sherman, J. D., Berkowitz, D. ve Souder, W.E., (2005), “New Product Development Performance and the Interaction of Cross-Functional Integration and Knowledge Management,” Journal of Product Innovation Management 22, ss.399-411.

Sun, H. ve Wing, W.C., (2005), “Critical success factors for new product development in the Hong Kong toy industry”, Technovation 25(3), ss.293–303.

Tatikonda M. V. ve Rosenthal S. R., (2000), “Successful execution of product development projects: Balancing firmness and flexibility in the innovation process”, Journal of Operations Management, 18(4), ss.401-425

Voola, R., Carlson, J. ve West A., (2004), “Emotional intelligence and competitive advantage: examining the relationship from a resource- based view”, Strategic Change 13(2) , ss.83 – 93.

Wang, G.G., ve Holton, E.F., (2005), “Neoclassical and Institutional Economics as Foundations for Human Resource Development Theory,” Human Resource Development Review, 4(1), ss.86-109. Wolff S.B.,

Pescosolido A.T., ve

Druskat V.U., (2002), “Emotional

intelligence as the basis of leadership emergence in self-managing

teams”, The Leadership Quarterly, 13(5), ss.505-522.

Zhou J. ve George, J.M., (2003), “Awakening employee creativity: The role of leader emotional intelligence,” The Leadership Quarterly 14, ss.545- 568.

Salovey P., Stroud L.R. and Woolery A. and Epel E.S., (2002), “Perceived emotional intelligence, stress reactivity, and symptom reports: Further Explorations Using the Trait Meta-Mood Scale”, Psychology & Health, 17(5) 2002, ss.611 – 627.

Aronson Z. H., Richard R. Reilly and Gary S. Lynn, (2006), “The impact of leader personality on new product development teamwork and performance: The moderating role of uncertainty”, Journal of Engineering and Technology Management, 23(3), ss.221-247.

Iansiti M. (1996), “Shooting the Rapids: Managing Product Development in Turbulent Environments”, The Journal of Product Innovation Management, 13(5), ss.457–458. kaynakçaya eklendi

Gerwin D., and Moffat L., (1997), “Authorizing processes changing team autonomy during new product development”, Journal of Engineering and Technology Management, 14(3-4), ss.291-313

Kahn, K.B., (1996) “Interdepartmental integration: A definition with implications for product development performance,” Journal of Product Innovation Management, 13(2), ss.137–151,

Sethi, R., (2000), “New product quality and product development teams,” Journal of Marketing, 64, ss.1-14.

Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi-Cover
  • ISSN: 1300-4646
  • Yayın Aralığı: Yılda 4 Sayı
  • Yayıncı: Atatürk Üniversitesi İİBF