___

• Anderson, C. (1986). Job Design: Employee Satisfaction and Performance in Retail Stores. Journal of Small Business Management , s. 9-16.
• Baumard, Philippe, (2002), “Tacit knowledge in professional firms : the teaching of firms in very puzzling situations”, Journal of Knowledge Management, Vol. 6, o. 2, pp. 135- 151
• Berente, Nick, (2007), http://filer.case.edu/~nxb41/tacit.html,
• Blau, G. (2009, vol. 14 no. 2). Can a four-dimensional model of occupational commitment help to explain intent to leave one's occupation. Career Development International , s. 116-132.
• Borwn, S.P., S.K. Lam. (2008, vol 84 no. 3). A Meta-Analysis of Relationships Linking Employee Satisfaction to Customer Responses. Journal of Retailing , s. 243-255.
• Bowen., P., K. Cattell. (2008, vol. 15 no. 3). Job satisfaction of South African quantity surveyors. Engineering, Construction and Architectural Management , s. 260-269.
• Bozkurt, Ö., İ. Bozkurt. (2008, yıl 9 sayı 1). İŞ TATMİNİNİ ETKİLEYEN İŞLETME İÇİ FAKTÖRLERİN EĞİTİM SEKTÖRÜ AÇISINDAN DEĞERLENDİRİLMESİNE YÖNELİK BİR ALAN ARAŞTIRMASI. Doğuş Üniversitesi Dergisi , s. 1-18.
• Bökerman, P., P. Ilmakunnas. (2008, vol. 67). Interaction of working conditions, job satisfaction, and sickness absences:Evidence from a representative sample of employees. Social Science & Medicine , s. 520-528.
• Burke, R., J. Graham and F. Smith. (2005, vol. 17 no. 4). TQM IMPLEMENTATION Effects of reengineering on the employee satisfaction-customer satisfaction relationship. The TQM Magazine , s. 358-363.
• Chen, H.S. , C. C. Yang, J. Y. Siau, H. H. Wang. (2006, vol. 18 no. 5). The development of an employee satisfaction model for higher education. The TQM Magazine , s. 484-500.
• Chi, C. G., D. Gursoy. (2008). Employee satisfaction, customer satisfaction, and financial performance:An empirical examination. International Journal of Hospitality Management , s. 50-62.
• Cianciolo, Anna, Elena Grigorenko, Linda Jarvin, Guillermo Gil, Michael Drebot and Robert Sternberg, (2006), “Practical intelligence and tacit knowledge: Advencements in the measurement of developing expertise”, Learning and Individual Differences, Vol. 16, No. 2, pp. 235-253
• Collins, D., (1997), “Knowledge Work or Working Knowledge ? Ambiquity and Confusion in the Analysis of the Knowledge Age”, Employee Relations, vol. 19, number 1, pp. 41-47
• Cruz, N. M., V. M. Perez, C. T. Cantero. (2009, vol 13 no. 6). The influence of employee motivation on knowledge transfer. Journal of Knowledge Management , s. 478-490.
• Davenport, T. and Prusak L., (1998), Working Knowledge, Harvard Business School, Boston
• Davenport, Thomas and Laurance Prusak, (1998), Working Knowledge, Harward Business School Press, USA
• Davenport, T., (2002), “A Measurable Proposal”, CIO, vol. 16, issue 16, pp. 46-48
• DePablos, P. O., M. Lytras. (2008, vol. 12 no. 6). Competencies and human resource management: implications for organizational competitive advantage. Journal of Knowledge Management , s. 48-56.
• DiGiovanni, M., (2004), “Developing Knowledge Workers on the Factory Floor”, Development and Learning in Organizations, vol. 18, number 4, pp. 9-17
• Drucker, P., (1999), “Knowledge Worker Productivity : The Biggest Challenge”, California Management Review, vol. 41, issue 2, pp. 79-94
• Drucker, P. (2002), “Knowledge work”, Executive excellence, vol. 19, issue 10, pp. 108-118
• Dura, C., (1990), Bilgi Toplumu, T.C. Kültür Bakanlığı Yayınları, Ankara
• Ersel, B., (2003), “Bilgi çağında çalışma ilişkileri ve beyin göçü”, II. Ulusal Bilgi, Ekonomi ve Yönetim Kongresi, Bildiriler Kitabı, Derbent-İzmit, ss. 709-721
• Foote, D.A., T. Tang. (2008, vol. 46 no. 6). Job satisfaction and organizational citizenship behavior (OCB) Does team commitment make a difference in self-directed teams? Management Decision , s. 933-947.
• Foreman, T. (2009, vol. 3 no. 4). Job satisfaction and turnover in the Chinese retail industry. Chinese Management Studies , s. 356-378.
• Garrick, J., S., Clegg, (2000), “Knowledge Work and the New Demands of Learning”, Journal of Knowledge Management, vol. 4, number 4, pp. 279-286
• Geisler, E., (2007). A typology of knowledge management:strategic groups and role behavior in organizations, Journal of Knowledge Management, vol. 11 No 1, pp. 127-134
• Graham, M. V., P. E. Messner. (1998, vol. 12 no. 5). Principals and job satisfaction. International Journal of Educational Management , s. 196-202.
• Gu, Z., R. C. Sensiu. (2009, vol 21 no. 5). Drivers of job satisfaction as related to work performance in Macao casino hotels. International Journal of Contemporary Hospitality Management , s. 561-578.
• Hedlund Jennifer, Forsythe George, Joseph Horvath, Wendy Williams, Scott Snook and Robert Sternberg, (2003), “Identifying and assessing tacit knowledge: understanding the practical intelligence of military leader”, The Leadership Quarterly, Vol. 14, No. 1, pp. 117-140
• Herrgang Tua Haldin, (2000), “Difficulties in diffusion of tacit knowledge in organizations”, Journal of Intellectual Capital, Vol. 1, No. 4, pp. 357-365
• Hicks, Richard, Ronald Dettero and Stuart Galup, (2007), “A metaphor for knowledge management: explicit islands in a tacit sea”, Journal of Knowledge Management, Vol. 11, No. 1, pp. 5-16
• Hildreth, Paul and Kris Kimble, “The duality of knowledge”, Information Research, Vol. 8, No. 1, pp. 142-165
• Hodgkin, R., (1991) “Michael Polanyi - Prophet of life, the universe and everything” Times Higher Educational Supplement, September 27, pp. 15-21
• Hsu, C.H., Y. C. Wang. (2008, vol. 19 no. 4). The development and empirical validation of the Employee Satisfaction Index model. Total Quality Management & Business Excellence , s. 353-366.
• Islam, R., A. Z. Ismail. (2008, vol. 18 no. 4). Employee Motivation: A Malaysian Perspective. International Journal of Commerce and Management , s. 344-362.
• Ivancevich, J. M., R. Konopaske, M. Matteson. (2008). Organizational Behavior and Management. Boston: McGraw-Hill.
• Jakob, Merle and Golaleh Ebrahimpur, (2001), “Experience and expertise : the role of implicit understandings of knowledge in determining the nature of knowledge transfer in two companies”, Journal of Intellectual Capital, Vol. 2, No. 1, pp. 74-88
• Jain, A., S. Giga and C. Cooper. (2009, vol 30 no. 3). Employee wellbeing, control and organizational commitment. Leadership & Organization Development Journal , s. 256-273.
• Janz, B., ; J., Colquitt, (1997), “Knowledge Worker Team Effectiveness”, Personnel Psychology, vol. 50, issue 4, pp. 55-62
• Kakabadse, Nada, Andrew Kakabadse and Alexander Kouzmin, (2003), “Reviewing the knowledge management literature: towards a taxonomy”, Journal of Knowledge Management, Vol. 7, No. 4, pp. 75-91
• Kaplan, S., C. R. Warren, A.P. Barsky, C. J. Thoresen, (2009), “A note on the relationship between affectivity and differing conceptualizations of job satisfaction: Some unexpected meta-analytic findings”, European Journal of Work and Organizational Psychology, vol 18, number 1, pp. 29-54
• Karauzum, A., N. Anafarta, S. Irmak. (2008, vol. 20 no. 2). Predictors of burnout among middle managers in the Turkish hospitality industry. International Journal of Contemporary Hospitality Management , s. 186-198.
• Karhu, Katja, (2002), “Expertise cycle-an advanced method for sharing expertise”, Journal of Intellectual Capital, Vol. 3, No. 4, pp. 430-446
• Koulopoulos, Thomas, Carl Frappaolo, (1999), Smart Things to Know About Knowledge Management,
• Kreiner, Kristian, (2002), “Tacit knowledge management: the role of artifacts”, Journal of Knowledge Management, Vol. 6, No. 2, pp. 112-123
• Kusku, F. (2001, Vol. 28 no. 3-4). Dimensions of Employee Satisfaction: A State University Example. Middle East Technical University Studies in Development , s. 399-430.
• Lance, C. (1988, vol 9). Job performance as a moderator of the satisfaction. Journal of Organizational Behavior , s. 271-280.
• Lang, J. C., (2001), “Managerial Concerns in Knowledge Management”, Journal of Knowledge Management, vol. 5, number 1, pp. 46-47
• Lang, Josephine, (2004), “Social context and social capital as enablers of knowledge integration”, Journal of Knowledge Management, Vol. 8, No. 3, pp. 89-105
• Lind, Douglas, William Marchal and Robert Mason, Statistical Techniques in Business & Economics, eleventh edition, McGraw Hill, U.S.A., 2001, pp.510-512
• Linde Charlotte, (2001), “Narrative and social tacit knowledge”, Journal of Knowledge Management, Vol. 5, No. 2, pp. 160-170
• Lopez, Susanna Perez, Jose Manuel Montes and Camilo J. V. Ordas, (2004), “Managing knowledge: the link between culture and organizational learning”, Journal of Knowledge Management, Vol. 8, No. 6, pp. 93-104
• Loveday, M. (1996, vol. 9 no. 4). Employee satisfaction and HR at ISS. Management Development Review , s. 9-12.
• Malhotra, Y., (1998), “Knowledge Management, Knowledge Organizations, Knowledge Workers”, (Çevrimiçi) www.brint.com/interview/maeil.htm, 1998
• Maltzer, K., B. Renzl. (2007, vol. 18 no. 5). Personality Traits, Employee Satisfaction
• and Affective Commitment. Total Quality Management & Business Excellence , s. 589-598.
• Marques, Daniel Palacios and Fernando J. G. Simon, (2006), “The effect of knowledge management practices on firm performance”, Journal of Knowledge Management, Vol. 10, No. 3, pp. 143-156
• Mitri, Michel, (2003), “Applying tacit knowledge management techniques for performance assessment”, Computers & Education, Vol. 41, No. 1, pp. 173-189
• Nonaka, Ikujiro, (1998), “The Knowledge Creating Company”, Harward Business Review on Knowledge Management, USA, pp. 21-46
• Nonaka, Ikujiro, Ryoko Toyama and Noboru Konno, (2000), “SECI, Ba, and Leadership : a unified model of dynamic knowledge creation”, Long Range Planning, Vol. 33, No. 1, 5-34
• O’Dell, Carla and Jackson Grayson, (1998), If Only We Knew What We Know, The Free Press, New York
• Park, Y., and S. Kim, (2006), “Knowledge Management System for Fourth Generation R&D : KNOWVATION”, Technovation, Vol. 26, pp. 595-602
• Pathirage, Chaminda, Dilanthi Amaratunga and Richard Haigh, (2007), “Tacit knowledge and organizational performance: construction industry perspective”, Journal of Knowledge Management, Vol. 11, No. 1, pp. 115-126
• Petrescu, A.I., R. Simmons. (2008, vol. 29 no. 7). Human Resource Management Practices and Workers' Job Satisfaction. International Journal of Manpower , s. 651-667.
• Polanyi, Michael, (1998), Personal Knowledge. Towards a Post Critical Philosophy, Routledge, London
• Ramirez, Y. W., D. A. Nembhard. (2004, vol. 5 no. 4). Measuring knowledge worker Productivity. Journal of Intellectual Capital , s. 602-628.
• Saravanamuthu, K., (2004), “Gold-Collarism in the Academy : The Dilemma in Transforming Bean-Counters into Knowledge Consultants”, Critical Perspectives on Accounting, vol. 15, pp. 580-589
• Sijtsema, P. M., V. Ruohomaki, M. Vartiainen. (2009, vol. 13 no. 6). Knowledge work productivity in distributed teams. Journal of Knowledge Management , s. 533-546.
• Skyrme, D., (1999), Knowledge Networking, Butterworth-Heinemann, Oxford
• Stewart, T., (1997), Entellektüel Sermaye, çev. Nurettin Elhüseyni, MESS Yayınları, İstanbul, 1997
• Tiwana, A., (2003), Bilginin Yönetimi, çev. Elif Özsayar, Dışbank Yayınları, İstanbul
• Tuzun, I. K. (2009, vol. 32 no. 8). The impact of identification and commitment on job satisfaction. Management Research News , s. 728-738.
• Von Krogh, Georg, Ikujiro Nonaka and Manfred Aben, (2001), “Making the most of your company’s knowledge: a strategic framework”, Long Range Planning, Vol. 34, 421- 439
• Wickramasinghe, V. (2009, vol. 38 no. 4). Predictors of job satisfaction among IT graduates in offshore outsourced IT firms. Personnel Review , s. 413-431.
• Yee, R. W.Y., A. C. Yeung and E. Cheng. (2008, vol 26). The impact of employee
• satisfaction on quality and profitability in high-contact service industries. Journal of Operations
• Management , s. 651-668.
• Zaim, S., H. Zaim, "Implementation of Tacit Knowledge in a Participation Bank : Evaluating the Impacts of tacit Knowledge on Organizational Performance", First International Conference on Management and Economics, , 1, , Tirana/Albania, (2008)
• Zaim H., S. Zaim, "The Impacts of Tacit Knowledge on Organizations' Performance", 6'th International Congress on Knowledge, Management and Economy, , , , İstanbul, Turkey, (2007)
• Zaim, H., E. Tatoglu and S. Zaim, (2007), “Performance of Knowledge Management Practices : a Casual Analysis", Journal of Knowledge Management, Vol. 11, No. 6, pp. 54-67
• Zeffane, R., M. Ibrahim, R. ElMehairi. (2007, 30 3). Exploring the differential impact of job satisfaction on employee attendance and conduct. Employee Relations , s. 237-250.
• www.tkbb.org.tr, 2008
• www.asyafinans.com.tr, 2008