___

• 1. Nelson, R.E. (1989). The Strength of Strong Ties: Intergroup Conflict in Organizations. Academy of Management Journal, 32, 2: s.377 – 401.
• 2. Rahim, M. A. (1983). Managing Conflict in Complex Organi-zations: içinde Karip, E. (1999), Çatışma Yönetimi, Ankara: Pagem Yayıncılık.
• 3. Öz Taygun, Başkent Üniversitesi (2004), Yayınlanmamış Doktora Tezi, s.2
• 4. Baysal, Can; Tekarslan, Erdal, İstanbul 1996, İşletmeler İçin Davranış Bilimleri, İ.Ü. İşletme Fakültesi Yayınları.
• 5. Baysal, Can; Tekarslan, Erdal, İstanbul 1996, İşletmeler İçin Davranış Bilimleri, İ.Ü. İşletme Fakültesi Yayınları.
• 6. Eren, Erol, İstanbul,1998, Örgütsel Davranış ve Yönetim Psikolojisi
• 7. Badaracco, J.L., Ellsworth, R.R. (1991), Leadership, Integrity and Conflict. Journal of Organizational Change Management, 4, 4: s.46 – 55.
• 8. Faber, B.D. (2001), Gen/Ethics, Organizational Ethics and Student and Instructor Conflicts. Technical and Communication Quarterly, 10, 3: 291:s.318.
• 9. Morrill, C. (1991), Conflict Management, Honor and Organi-zational Change. American Journal of Sociology, 97, 3: 585- 621.
• 10. Roloff, M.E. (1987), Communication and Conflict. İçinde Rahim, M.A. (2002). Toward a Theory of Managing Organizational Conflict. The International Journal of Conflict Management, 13, 3: s.206 – 235.
• 11. Bodker, A. M., Katz, J.J. (2001), Emotion in Conflict Formation and Its Transformation: Application to Organizational Conflict Management. International Journal of Conflict Management, 12, 3.
• 12. Hamburger, Y., Yitzchayak, U. (1998), Metaphors and Orga-nizational Conflict. Social Behavior and Personality, 26, 4: 283 – 398.
• 13. Hamburger, Y., Yitzchayak, U. (1998), Metaphors and Orga-nizational Conflict. Social Behavior and Personality, 26, 4: 283 - 398.
• 14. Öz Taygun , Başkent Üniversitesi (2004), Yayınlanmamış Doktora Tezi, s.4
• 15. Öz Taygun, Başkent Üniversitesi (2004), Yayınlanmamış Doktora Tezi, s.5
• 16. Siders, C.T., Carol, A.A. (1999), Conflict Management Checklist. Physician Executive, 25, 4.
• 17. Rahim, M.A. (1983), A Measure of Styles of Handling Inter-personal Conflict. Academy of Management Journal, 26: s.368 - 376
• 18. http://www.mapnp.org/library/interpsnl/basics.htm
• 19. http://www.rehber öğretmen.com
• 20. (http://www.mct.com.tr)
• 21. Akat, İ, Budak,G, (İzmir, 1999), İşletme Yönetimi, Barış Yayınları.
• 22. Gray, J.L., Organizational Behaviour: Concepts and Appli-cations, (Charles, E. Merill Pub, 1984), 1992.
• 23. Gordon, J, A Diagnostic Approach to Organizational Behaviour, (Allyn and Bacon Pub.,1991)
• 24. http://www.mapnp.org/library/interpsnl/basics.htm
• 25. Öz Taygun , Başkent Üniversitesi (2004), Yayınlanmamış Doktora Tezi, s.5
• 26. http://www.mapnp.org/library/interpsnl/basics.htm
• 27. Gray, J.L., Organizational Behaviour: Concepts and Appli-cations, (Charles, E. Merill Pub, 1984), 1992.
• 28. Akat, İ, Budak,G, (İzmir, 1997), İşletme Yönetimi, Barış Yayınları.
• 29. Gordon, J, A Diagnostic Approach to Organizational Behaviour, (Allyn and Bacon Pub.,1991).
• 30. Öz Taygun , Başkent Üniversitesi (2004), Yayınlanmamış Doktora Tezi, s.5.
• 31. http://www.dbe.com.tr
• 32. http://www.dbe.com.tr