ÖRGÜTSEL ZORLUKLAR VE DEVLET KURULUŞLARINDA E-İKY UYGULAMALARININ YARARLARI: TOE MODELDEN KURAMSAL DEĞİŞİME

Bu makalenin temel amacı, Bangladeş'teki devlet kurumlarında e-İKY uygulamasının zorluklarını ve faydalarını ortaya koyarak TOE (Teknoloji-Organizasyon-Çevre) modelinin örgütsel bağlamını genişletmektir. Bu bakış açısının ana katkısı, 1990'dan 2018'e kadar olan teorik bir değişimi göstermektir, çünkü gelişmiş teknoloji mevcut yüzyıldaki örgütlerin kritik bir parçası haline gelmiştir. Bu araştırmayı yapmak için Bangladeş’teki Dışişleri Bakanlığı ve Kamu İdaresi Bakanlığı'nda 30 yarı yapılandırılmış nitel görüşme (her kuruluşta 15) gerçekleştirilmiştir. Bu araştırmanın bulgularına göre “resmi ve resmi olmayan bağlantı yapıları”; “iletişim süreci”; “boyut” ve “durgunluk” gibi makro örgütsel bağlama ek olarak mikro-örgütsel bağlamda “BT (Bilgi Teknolojileri) bilgi birikimi ve yetenekleri”, “değişim süreci”; “çalışanların tatmini ve motivasyonu”; ve “ortaya çıkan rol çatışması” bulgularına rastlanmıştır. Böylece, önceki TOE modeline teorik bir katkı sağlanarak mevcut teknoloji ve örgütsel ortama dayalı yeni bir model geliştirilmiştir.

ORGANISATIONAL CHALLENGES AND BENEFITS OF E- HRM IMPLEMENTATIONS IN GOVERNMENTAL ORGANISATIONS: THEORETICAL SHIFT FROM TOE MODEL

The main purpose of this article is to extend organisational context of TOE (Technology- OrganisationEnvironment) model through understanding the challenges and benefits of e-HRM implementation ingovernmental organisations in Bangladesh. The main contribution of this perspective is to demonstrate atheoretical shift from 1990 to 2018 because the advanced technology is a critical part of the organisations inthe current century. In order to do this research, we conducted 30 semi- structured qualitative interviews (15in each organisation) at Ministry of Foreign Affairs, and Ministry of Public Administration in Bangladesh. Basedon the findings of this research, we found ‘IT (Information Technologies) Knowledge and Skills’, ‘ChangeProcess’, ‘Employees’ satisfaction and motivation’, and ‘emerging role conflict’ as a micro- organisationalcontext in addition to macro- organisational context that are ‘formal and informal linking structures’,‘communication process’, ‘size’, and ‘slack’. Thus, we provided a theoretical contribution to the previous TOEmodel and we developed the model based on the current technology and organisational environment.

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Uluslararası İktisadi ve İdari İncelemeler Dergisi-Cover
  • ISSN: 1307-9832
  • Yayın Aralığı: Yılda 4 Sayı
  • Başlangıç: 2008
  • Yayıncı: Kenan ÇELİK