MOBBING IN ACCOMODATION BUSINESSES: SAMPLE OF ANTALYA

Because of the fact that human capital is among the one of the most important resources, it is necessary to understand better and pay attention to human more. Missing out this mentioned situation is the underlying factor of problems encountered in businesses. In this study, the term "mobbing" derived from the relations of people behaviours that are the main concern of neo-classical approach has been tried to be explained and the effects of this concept which is translated into our language as physchological violence with its details have been tried to be revealed. According to the results of this study in which the employees of accommodation businesses operating in Antalya were targeted, it has been understood that employees are not exposed to mobbing and there is not any difference in terms of demographical structure.

KONAKLAMA Y?LETMELERYNDE MOBBYNG: ANTALYA ÖRNE?Y

Ynsan sermayesinin i?letme varlyklary içinde her zaman aktifleri arasynda yer aldy?yny belirtmek bu anlamda insanyn daha iyi anla?ylmasy ve dikkate alynmasy gereken bir de?er oldu?unu göstermektedir. Y?letmelerde ya?anan sykyntylary temelinde de, belirtilen bu durumun gözden kaçmasy en önemli ba?lyklardan biridir. Bu çaly?mada örgüt ortamynda neo-klasik yakla?ymyn temel ö?esi insan davrany?larynyn birbirleriyle olan ili?kilerinden do?an bir terim olan "mobbing" kavramy açyklanmaya ve ayryntylaryyla psikolojik ?iddet olarak dilimize çevrilen bu olgunun etkileri ortaya konmaya çaly?ylmy?tyr. Antalya'da faaliyet gösteren konaklama i?letmelerinin çaly?anlarynyn hedef alyndy?y bu çaly?manyn sonuçlaryna göre çaly?anlaryn mobbinge maruz kalmadyklary ve demografik açydan da bir fark olmady?y anla?ylmy?tyr.