Kurumsal Kaynak Planlaması (ERP) ve Yazılım Seçim Süreci

Kurumsal Kaynak Planlaması (ERP), bir işletmenin üretimden satışa, satınalmadan muhasebeye dek uzanan iş süreçlerinin ortak bir platformda bir araya getirildiği ve işletmenin farklı fonksiyonlarını ortak bir çatı altında bütünleştirmeyi öngören yazılımlardır. Kurumun ERPe neden gereksinim duyduğu ve bu gereksinimi karşılayacağına inanılan en iyi yazılımın seçimi, ERP ile tanışıklığın ilk aşamasını oluşturmaktadır. Kolaylıkla milyon dolar seviyelerinde harcamalara yol açacak böyle bir kararın oluşturulması kolay değildir. Bu çalışmada, ERP sistemini kurumuna uyarlamayı düşünen yöneticilere yol gösterici olabilecek, ERP sisteminin sağlayabileceği faydalar ve seçim sürecine ilişkin kritik faktörler üzerinde durulmuştur. Türkiye ortamında geçerli olan unsurlar, yabancı literatür çalışmaları doğrultusunda düzenlenmiş ve karar vericilerin dikkatine sunulmuştur.

Anahtar Kelimeler:

Türkiye

Enterprise Resource Planning (ERP) is organization-wide software to integrate the business processes of the organization from production to sales and procurement to accounting under a common information technology platform. Selection process is a first step to get introduced to ERP systems which will fit best to the needs of organizations. Decision to select the best ERP system is not a simple task which incurs substantial costs to organizations. The intention of this study is to provide guidance to managers who engage in ERP system selection decisions. A set of critical issues on software selection is identified in the previous literature and adapted to Turkish context and brought forward to the attention of decision makers.

Keywords:

Turkey,

PDF

___

Abdinnour-Helm, S., Lengnick-Hall, M.L., Lengnick-Hall, C.A. (2003): “Pre- Implementation Attitudes And Organizational Readiness For Implementing An Enterprise Resource Planning System”, European Journal Of Operational Research, 146, ss.258–273. AMR Research (2005): http://www.amrresearch.com/content/view.asp?pmillid=18358, 01.06.2006. Apicella, M. (2000): “The Hands That Move Your Business”, InfoWorld, 22(26), ss.44–50 Balaban, M.E. (1999), “Kurumsal Kaynak Planlama (ERP) Sisteminin Seçimi ve Başarısı,” http://www.tbd.org.tr/istanbul/erp.php, (11.09.2001). Benchmarking Partners (1998): “ERP’s second wave: maximizing the value of ERP-enabled processes”, Deloitte Consulting study. Bingi, P., Sharma, M. K. ve Godla, J. (1999): “Critical Issues Affecting an ERP Implementation”, Information Systems Management, 16(3), ss. 7–14. Broadbent, M. ve Weill, P. (1997): “Management By Maxim:How Business And IT Managers Can Create IT Infrastructures”, Sloan Management Review, 38(3), ss.77-92. Chen, I. J. (2001): “Planning For ERP Systems: Analysis And Future Trend”, Business Process Management Journal, 7(5), ss. 374–386. Clouther, S. (2002): “ERP Market To Rebound”, Transportation and Distribution, 42(2), s.18. Çörekçioğlu, M. ve Güngör, A. (2005): “ERP Seçiminde Analitik Hiyerarşi Sürecinin Kullanımı”, 4. Üretim Araştırmaları Sempozyumu, 8-10 Ekim , Konya, ss.2–4. Davenport, T.H. (2000): Mission Critical: Realizing The Promise of Enterprise Systems, Harvard Business School Press, Boston MA. Gartner Group (1999): “Extended Enterprise Applications”, Symposium/IT Expo on 19-22 October ‘99, Brisbane. Karakanian, M. (1999): “Choosing an ERP implementation strategy: Year 2000”, Practitioner, 2(7), ss.1–6. Kirkpatrick, D. (1998): “The E-Ware War: Competition Comes to Enterprise Software”, Fortune, Dec. 7, s.102. Klaus, K., Rosemann, M. ve Gable, G.G. (2000): “What is ERP?”, Information Systems Frontiers, 2(2), ss.141–176. Koch, C. (2002): “The ABCs of ERP”, CIO Magazine: ERP Resource Center, http://www.cio.com/research/erp/edit/erpbasics.html,11.05.2006. Levine, S. (1999), “The ABCs of ERP”, America’s Network, 103(13), s.54, http://trial.epnet.com (10.12.2000). Mabert, V.M., Soni A., ve Venkataramanan, M.A. (2000): “Enterprise Resource Planning Survey Of USA Manufacturing Firms”, Production And Inventory Management Journal, 41(2), ss.52–58. Macvitte, L. (2001): “Buckle Up: Implementing an ERP Takes Time and Patience,” Network Computing, 12(6), s.97. O’Leary, D. (2000): Enterprise Resource Planning Systems: Systems, Life Cycle, Electronic Commerce, and Risk, Cambridge University Press: Cambridge, MA. Palanisvamy, R., ve Frank T. (2000): “Enhancing Manufacturing Performance With ERP Systems,” Information Systems Management, 17(3), ss.43-55. Poston, R.ve Grabski, S. (2001): “Financial impacts of enterprise resource planning implementations”, International Journal of Accounting Information Systems, 2, ss.271–294. Rajagopal, R.(2002): “An Innovation Diffusion View Of Implementation Of Enterprise Resource Planning (ERP) Systems And Development Of A Research Models”, Information & Management 40, ss. 87–114. Ross J. W. (1999): “Surprising Facts About Implementing ERP”, IEEE IT Pro, July/August, ss.65-68. Ross, J.W. ve Vitale, M.R. (2000): “The ERP Revolution: Surviving vs. Thriving”, Information Systems Frontiers, 2(2), ss.233-241. Sap Akademi Türkiye (2001): Modül Eğitim Kitapları. Scott J.E ve Kaindl, L. (2000): “Enhancing functionality in an enterprise software package”, Information and Management, 37, ss.111–122. Siriginidi, S.R. (2000): “Enterprise Resource Planning In Reengineering Business”, Business Process Management Journal, 6(5), ss.376–391. Stein,T. (1999): “ERP’s Fight For Life”, Information Week, April 12, ss.59–66, http://www.informationweek.com. Teresko, J. (1999): “ERP Outsourcing”, Industry Week/IW, 248(16), s.38, Umble, E.J., Haft, R.R. ve Umble M.M. (2003): “Enterprise resource planning: Implementation procedures and critical success factors”, European Journal of Operational Research, 146, ss.241-257. Verschoyle-King, A. (1999): “A New Role For Treasury In The Age Of ERP”, TMA Journal, 19(3), ss.59-60. Wallace, T. F. ve Kremzar, M.H. (2001): ERP: Making It Happen: The Implementers' Guide to Success with Enterprise Resource Planning, John-Wiley.