Hülya TAŞTAN,
Aykut Göktuğ SOYLU
The impact of perceived cleanliness on customer satisfaction, revisiting intention and complaining behaviors: The case of restaurants by S-O-R Model
The impact of perceived cleanliness on customer satisfaction, revisiting intention and complaining behaviors: The case of restaurants by S-O-R Model
Journal of multidisciplinary academic tourism
2023-Cilt: 8 - Sayı: 1
27-38
S-O-R model,
restaurant,
satisfaction,
cleanliness,
gastronomy,
Revisiting intention
485
113