112 Acil Servis Hizmeti Personellerindeki Covid-19 Tükenmişlik Düzeyinin İş Stresi ve İş-Aile Çatışma Düzeyi İle İlişkisi

Amaç: Bu araştırmanın amacı, 112 acil servis hizmeti personellerindeki Covid-19 tükenmişlik düzeyinin iş stresi ve iş-aile çatışma düzeyi ile ilişkisini belirlemektir.Materyal Metot: Kesitsel nitelikteki bu araştırma, Türkiye’nin doğusunda bulunan bir ilde hizmet veren 293 acil servis hizmeti personeli ile yürütülmüştür. Verilerin elde edilmesinde Koronavirüs Tükenmişlik Ölçeği, İş Stresi Ölçeği ve İş-Aile Çatışma Ölçeği kullanılmıştır. Verilerin analizinde tanımlayıcı istatistiklerin (sayı, yüzde, ortalama, standart sapma, min-max) yanı sıra pearson korelasyon analizi kullanılmıştır.Bulgular: Yaş ortalaması 29.01±6.54 olan 112 acil servis hizmeti personellerinin meslekteki çalışma yıl ortalaması 7.69±5.17’dir. Katılımcıların %47.7’si acil tıp teknisyeni, %60.1’i kadın, %58.7’si önlisans mezunudur. Acil servis hizmeti personellerinin Koronavirüs Tükenmişlik Ölçeğinden aldıkları toplam puan ortalamasının 35.46±12.10, İş Stresi Ölçeğinde aldıkları toplam puan ortalamasının 26.39±7.71 ve İş-Aile Çatışma Ölçeğinden aldıkları toplam puan ortalamasının 17.76±6.24 olduğu belirlendi. 112 acil servis hizmeti personellerinde koronavirüs tükenmişlik düzeyi ile iş stres düzeyi arasında pozitif yönde orta düzeyde ilişki olduğu saptandı (r=0.698; p<0.001). Ayrıca, koronavirüs tükenmişlik düzeyi ile iş-aile çatışma düzeyi arasında pozitif yönde orta düzeyde ilişki olduğu görüldü (r=0.657; p<0.001). Sonuç: Acil servis hizmeti personellerinde koronavirüs tükenmişlik düzeyi, iş stresi ve iş-aile çatışma düzeyinin orta düzeyde olduğu belirlendi. Ayrıca acil servis hizmeti personellerindeki koronavirüs tükenmişlik düzeyi arttıkça iş stresi ve iş-aile çatışma düzeyinin de anlamlı düzeyde arttığı saptandı.

Anahtar Kelimeler:

acil servis hizmeti personelleri, iş-aile çatışma düzeyi, iş stresi, 112 personelleri, Covid-19 tükenmişlik düzeyi

The Relationship of Covid-19 Burnout Level in 112 Emergency Service Personnel with Work Stress and Work-Family Conflict Level

Aim: The purpose of this study is to determine the relationship between the level of Covid-19 burnout in 112 emergency service personnel with work stress and work-family conflict level. Material and Method: This cross-sectional research, was conducted with 293 emergency service personnel who are serving in a city located in the east of Turkey. Coronavirus Burnout Scale, Work Stress Scale and Work-Family Conflict Scales were used to obtain data. In the analysis of the data, besides descriptive statistics (number, percentage, mean, standard deviation, min-max), Pearson correlation analysis was used. Results: The average working year of the 112 emergency service personnel with an average age of 29.01±6.54 is 7.69±5.17. Of the participants, 47.7% of whom are emergency medical technicians, 60.1% are women, 58.7% are associate degree graduates. It was determined that emergency service personnel had a total average score of 35.46±12.10 from the Coronavirus Burnout Scale, 26.39±7.71 points from the Work Stress Scale, and 17.76±6.24 points from the Work-Family Conflict Scale. A moderate positive correlation was found between the coronavirus burnout level and work stress level in 112 emergency service personnel (r=0.698; p<0.001). In addition, a moderate positive correlation was observed between coronavirus burnout level and work-family conflict level (r=0.657; p<0.001). Conclusion: It was determined that the level of coronavirus burnout, work stress and work-family conflict in emergency service personnel were at a moderate level. In addition, it was found that as the level of coronavirus burnout in emergency service personnel increased, the level of work stress and work-family conflict increased significantly.

Keywords:

Coronavirus burnout level, emergency service personnel, work-family conflict level, work stress, 112 personnel,

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