SMART CITIES TO SMART TOURISM DESTINATIONS: A REVIEW PAPER

SMART CITIES TO SMART TOURISM DESTINATIONS: A REVIEW PAPER

The terms smart cities and smart tourism destinations has become extremely popular in the last decade. The study explores the buzzwords smart cities and smart tourism destinations and the relationship between them. The purpose of this paper is to review the existing literature on smart cities and smart tourism destinations. The study specially focuses on reviewing concepts of smart cities and smart tourism destinations and also the linkages between them. The author has adopted the literature review approach for the fulfillment of the objective of the study. Various journals, books, research work and reports were studied for reviewing the current research and to also reflect on the future research. The detailed literature discussed in this paper suggests the concept of smart city does not stand on its own and is closely associated with smart tourism. In fact smart cities act as a ladder for the establishment of smart tourism destinations. Smart tourism destinations are smart cities which utilize the information technology and innovations to enable pleasure, and experiences for the tourist. The findings of the study imply that smart tourism is a fundamental part of the smart cities. This study will help in understanding the present scenario of growing popularity of smart cities in India, as it is the need of the hour to make and execute sustainable plans for the development of smart cities, which will ultimately lead the way to smart tourism destinations.

___

  • Bollier, D., (1998), How Smart Growth Can Stop Sprawl, Essential Books, Washington, DC.
  • Barrionuevo, J.M., Berrone, P. & Ricart, J. E. (2012) Smart Cities, Sustainable Progress. IESE Insight, Vol. 14, pp. 50-57.
  • Buhalis, D. (2000). Marketing the competitive destination of the future. Tourism management, 21, 97–116.
  • Buhalis, D., & Amaranggana, A. (2014) Smart tourism destinations. In Z. Xiang & I. Tussyadiah (Eds.), Information and communication technologies in tourism 2014 (pp. 553–564). Dublin:Springer.
  • Buhalis, D., & Amaranggana, A. (2015). Smart tourism destinations enhancing tourism experience through personalisation of services. In Information and communication technologies in tourism 2015 (pp. 377-389). Springer, Cham.
  • Caragliu, A., Del Bo, C., Nijkamp, P. (2009) Smart Cities in Europe, Journal of Urban Technology, Vol. 18, No. 2, pp. 65-82.
  • Chen, T. (2010). Smart grids, smart cities need better networks [Editor's Note]. IEEE Network, 24(2), 2-3.
  • Cohen, B. (2011). Smart cities wheel. Retrieved from, http://www.boydcohen.com/smartcities.html.
  • Cohen, B. (2012). “What exactly is a smart city.” Co. Exist 19.
  • Guan, L. (2012) Smart Steps To A Better City. Government News, Vol. 32, No. 2, 24-27.
  • Guo, Y., Liu, H., & Chai, Y. (2014). The embedding convergence of smart cities and tourism internet of things in China: An advance perspective. Advances in Hospitality and Tourism Research, 2(1), 54–69.
  • Hall, R. E., Bowerman, B., Braverman, J., Taylor, J., Todosow, H., & Von Wimmersperg, U. (2000). The vision of a smart city (No. BNL-67902; 04042). Brookhaven National Lab., Upton, NY (US).
  • Harrison, C., Eckman, B., Hamilton, R., Hartswick, P., Kalagnanam, J., Paraszczak, J., & Williams, P. (2010). Foundations for Smarter Cities. IBM Journal of Research and Development, 54(4).
  • Hoon Lee, J., Phaal, R., Lee, S. (2013) An integrated service-device-technology roadmap for smart city development. Technological Forecasting & Social Change, Vol. 80, pp. 286-306.
  • Hollands, R. G. (2008). Will the real smart city please stand up? Intelligent, progressive or entrepreneurial? City, 12(3), 303-320.
  • Huang, X. K., Yuan, J. Z., & Shi, M. Y. (2012). Condition and key issues analysis on the smarter tourism construction in China. In Multimedia and signal processing (pp. 444-450). Springer, Berlin, Heidelberg.
  • Jasrotia, A. (2018). Smart Cities & Sustainable Development: A Conceptual Framework. Asian Journal of Research in Business Economics and Management, 8(2), 42-50.
  • Komninos, N., Pallot, M., & Schaffers, H. (2013). Special Issue on smart cities and the future Internet in Europe. Journal of the Knowledge Economy, 4(2), 119-134.
  • Lazaroiu, G.C., Roscia, M. (2012) Definition methodology for the smart cities model, Energy, Vol.47, No. 1, pp. 326-332.
  • Lombardi, P., Giordano, S., Farouh, H., Yousef, W. (2012) Modelling the smart city performance, Innovation: The European Journal of Social Science Research, Vol. 25, No. 2, pp. 137-149.
  • Ritchie, J. R., & Crouch, G. I. (2005). A model of destination competitiveness. Competitive destination: A sustainable tourism perspective (pp. 60–78). Wallingford: Cabi.
  • Rudolf, G., Fertner, C., Kramar, H., Kalasek, R., Pichler-Milanovic, N., & Meijers, E. (2007). Smart cities-ranking of european medium-sized cities. Rapport technique, Vienna Centre of Regional Science.
  • Schaffers, H., Komninos, N., Pallot, M., Trousse, B., Nilsson, M., & Oliviera, A., (2011). Smart cities and the future internet: towards cooperation frameworks for open innovation. In J. Domingue et al. (Ed), Future Internet Assembly, LNCS, 6656, 431-446.
  • Taaffe, J. (2014). Europe’s cities get smarter on tourism. Retrieved, from, http://newsroom.cisco.com/featurecontent;jsessionid=D04725092EC4730FE9C740606E23F4D9?type=webcontent&articleId=1488545.
  • UNWTO (2015). Understanding Tourism: Basic Glossary. Accessed online (May 25, 2016) at http://media.unwto.org/en/content/understanding-tourism-basic-glossary.
  • Wang, D., Li, X. (. R.), & Li, Y. (2013). China’s “smart tourism destination” initiative: A taste of the service-dominant logic. Journal of Destination Marketing & Management, 2(2), 59–61.
  • Washburn, D., Sindhu, U., Balaouras, S., Dines, R. A., Hayes, N., & Nelson, L. E. (2009). Helping CIOs understand “smart city” initiatives. Growth, 17(2), 1-17. Retrieved from http://public.dhe.ibm.com/partnerworld/pub/smb/smarterplanet/forr_help_cios_und_smart_city_initiatives.pdf.
  • Zhu, W., Zhang, L., & Li, N. (2014). Challenges, function changing of government and enterprises in Chinese smart tourism. In Z. Xiang & L. Tussyadiah (Eds.), Information and Communication Technologies in Tourism 2014. Dublin: Springer.