Tuberculosis Treatment Services Satisfaction and Associated Factors among Patients Attending Public Health Centers in Kolfe Keranio Sub City, Addis Ababa, Ethiopia
Tuberculosis Treatment Services Satisfaction and Associated Factors among Patients Attending Public Health Centers in Kolfe Keranio Sub City, Addis Ababa, Ethiopia
Giving tuberculosis patients a chance to express their feelings about the care they receive is a crucial tool to plan important intervention to improve the service provision. The aim of this study was to assess patient satisfaction level and associated factors on tuberculosis treatment service in public health centers of Kolfe Keranio sub city, Addis Ababa, Ethiopia. A cross sectional study was conducted on 484 conveniently included participants from March 1-30, 2016 using a pretested questionnaire. SPSS version 20 was used for analysis and to determine the presence of association, variables having p ≤ 0.25 at bivariate analysis were fitted to multivariate analysis. Odds Ratio, P-value and 95% Confidence Interval were used to show the association of variables (p < 0.05).
Keywords:
Tuberculosis Satisfaction, Ethiopia,
___
- Avis, M., Bond, M., Arthur, A. (1995). Satisfying solutions? A review of some unresolved issues in the measurement of patient satisfaction. Journal of Advanced Nursing, 22,316-322.
- Babikako, H. M., Neuhauser, D., Katamba, A., Mupere, E. (2011). Patient satisfaction, feasibility and reliability of satisfaction questionnaire among patients with pulmonary tuberculosis in urban Uganda: a cross-sectional study. Health Research Policy and Systems, 9,6.
- Billingsley, K. M., Smith, N., Shirley, R., Achieng, L., Keiser, P. (2011). A quality assessment tool for tuberculosis control activities in resource limited settings. Tuberculosis, 91,49-53.
- Birhanu, Z., Assefa, T., Woldie, M., Morankar, S. (2010). Determinants of satisfaction with health care provider interactions at health centres in central Ethiopia: A cross sectional study. BMC Health Services Research, 10,78.
- Donabedian, A. (1987). Commentary on some studies of the quality of care. Health Care Financing Review, 1987(Suppl),75.
- Eticha, B. M., Atomsa, A., & BirtukanTsehaineh, T. M. B. (2014). Patients’ perspectives of the quality of tuberculosis treatment services in South Ethiopia. American Journal of Nursing, 3,48-55.
- Federal Ministry of Health. (2008). Manual for Tuberculosis, Leprosy and TB/HIV prevention and control program. Addis Ababa: FMOH.
- Gupta, S. (2015). Evaluation of patient satisfaction level undergoing dots therapy in meerut District of Uttar Pradesh. Journal of Advanced Medical and Dental Sciences Research, 3,34.
- Kassie, M., Aragaw, A., Belay, A. (2015). Assessment of the quality of directly observed treatment short-course of tuberculosis in Bahir Dar City Administration, North West Ethiopia. Sci J Public Health, 3,6-13.
- Mainz, J. (2003). Defining and classifying clinical indicators for quality improvement. International Journal for Quality in Health Care, 15,523-530.
- Mohamed, E., Ounsa, M., Al Mansour, M., Alzahrani, M., Abdalla, S., Medani, K., Sidahmed, H., Sami, W. (2014). Patients’satisfaction with tuberculosis services of directly observed therapy programs in the Gezira state of Sudan Archives of Clinical Infectious Diseases 9,1-5.
- Nezenega, Z. S., Tafere, T. E. (2013). Patient satisfaction on tuberculosis treatment service and adherence to treatment in public health facilities of Sidama zone, South Ethiopia. BMC Health Services Research, 13,110.
- Onyeonoro, U. U., Chukwu, J. N., Nwafor, C. C., Meka, A. O., Omotowo, B. I., Madichie, N. O., Ogbudebe, C., Ikebudu, J. N., Oshi, D. C., Ekeke, N. (2015). Evaluation of patient satisfaction with tuberculosis services in Southern Nigeria. Health Services Insights, 8.
- Portela, M. C., Lima, S. M. L., Brito, C., Ferreira, V. M. B., Escosteguy, C. C., Vasconcellos, M. T. L. D. (2014). Tuberculosis control program and patient satisfaction, Rio de Janeiro, Brazil. Revista de Saude Publica, 48,497-507.
- Roberts, K. J. (2002). Physician-patient relationships, patient satisfaction, and antiretroviral medication adherence among HIV-infected adults attending a public health clinic. AIDS Patient Care and STDs, 16,43-50.
- Sagaro, G. G., Yalew, A. W., Koyira, M. M. (2015). Patients’ satisfaction and associated factors among outpatient department at Wolaita Sodo University Teaching Hospital, Southern Ethiopia: A cross sectional study. Sci J Clin Med, 4,109-116.
- Schauffler, H. H., Rodriguez, T., Milstein, A. (1996). Health education and patient satisfaction. Journal of Family Practice, 42,62-68.
- Srivastav, S., Mahajan, H. (2014). Satisfaction levels among patients availing DOTS services in Bundelkhand Region (UP), India: Evidence from patient exit-interviews. Annals of Tropical Medicine and Public Health, 7,116.
- Tesfahuneygn, G., Medhin, G., Legesse, M. (2015). Adherence to Anti-tuberculosis treatment and treatment outcomes among tuberculosis patients in Alamata District, northeast Ethiopia. BMC Research Notes, 8,503. Wadhwa, S. S. (2002). Customer satisfaction and health care delivery systems: Commentary with Australian bias. The Internet Journal of Nuclear Medicine, 1,1539-4638.
- Weingarten, S. R., Stone, E., Green, A., Pelter, M., Nessim, S., Huang, H., Kristopaitis, R. (1995). A study of patient satisfaction and adherence to preventive care practice guidelines. The American Journal of Medicine, 6,590-596.
- WHO (2014). Global Tuberculosis Report. Switzerland: GENEVA.
- WHO (2015). Global Tuberculosis Report. Switzerland: GENEVA.
- ISSN: 2667-4920
- Yayın Aralığı: Yılda 2 Sayı
- Başlangıç: 2018
- Yayıncı: İstanbul Medipol Üniversitesi
Sayıdaki Diğer Makaleler
Effects of Retail Prices On Cigarette Consumption
Sabahattin AYDIN, Kağan KARAKAYA, Sinan KORUKLUOĞLU, İlayda ÜÇÜNCÜ
Amila P. MADURAGODA, Sayakkara Mesthrilage Navoda Sandamali Maleesha MALLAWARACHCHİ
The Success of Republic of Turkey in Preventing COVID-19 Pandemic Within The First 45 Days