AN E-GOVERNMENT PROJECT MANAGEMENT APPROACH WITH E-TRANSFORMATION PERSPECTIVE

AN E-GOVERNMENT PROJECT MANAGEMENT APPROACH WITH E-TRANSFORMATION PERSPECTIVE

Technological improvements and infrastructures in e-government activities solely form the tip of the iceberg. Transformed and streamlined services have become underlying mechanism for many government projects. In this paper, we examine these mechanisms with a project management approach and highlight the difference between adaptive projects and transformative projects. Our findings suggest that the invisible part of the iceberg in an e-government project is composed of human resources management, business process re-engineering, and administrative and legislative needs. The success in an e-government project requires well-defined project plan and technical specifications, and comes with adequate level of focus on non-technical aspects that are based on the gap analysis for transformational needs.

___

  • Ebrahim, Zakareya and Irani, Zahir (2005), "E-government adoption: architecture and barriers," Business Process Management Journal, Vol. 11, No.5, pp. 589-611.
  • Hanna, Nagy (2010), Transforming Government and Building the Information
  • Society Challenges and Opportunities, New York: Springer. Heeks, Richard (2006), Implementing and Managing eGovernment, London: Sage Publications.
  • Lee, Jungwoo (2010), "10 year retrospect on stage models of e-Government: A qualitative meta-synthesis", Government Information Quarterly, Vol. 27, pp. 220
  • Ministry of Development (2013), “Current State Analysis Report for Renewal of
  • Information Society Strategy”, Ankara: Republic of Turkey, Ministry of Development. Murray, Jonathan (2006), “The GAP Principles: Supporting IT Projects and e
  • Government through Improved Governance, Architecture and Procurement”, Microsoft. OECD (2003), “The e-Government Imperative”, OECD E-Government Studies, Paris: OECD.
  • Rodríguez Bolívar, Manuel Pedro, Laura Alcaide Muñoz and Antonio M. López Hernández (2010), “Trends of e-Government Research -Contextualization and Research Opportunities”, The International Journal of Digital Accounting Research, Vol. 10, pp. 87-111.
  • UNDESA (2005), “Global E-government Readiness Report 2005: From E
  • Government to E-Inclusion”, New York: United Nations.