This article puts the topic of learning how to program in the spotlight. It remains difficult for students to learn how to program due to various challenges students experience which includes social and technical difficulties. The aim of this study is to develop a conceptual model for the improvement of the instructional design of a programming module in a computer science program using Soft Systems Methodology (SSM). This study applies the SSM cycle which will enquire the current instructional design in the programming module, formulate a relevant activity model showcasing a specific worldview (from a lecturer’s perspective), using the model to further enquire the real-world situation and finally find changes that are both desirable and feasible based on the deeper understanding of the perceived problematic situation, i.e. learning how to program.