İş Doyumunun Performansa Etkisinde Mutluluğun Aracılık Rolü Üzerine Bir Araştırma

İş doyumunun performansa etkisinde mutluluğun rolünü araştırmayı amaçlayan çalışma, pozitif örgütsel davranış alanında güncel bir araştırma konusu olan mutluluğun çalışan performansına etkilerini ortaya çıkarmayı ve bu etkilerini incelemeyi hedeflemektedir. Yazında uzun yıllardır tartışılan ‘mutlu çalışanlar daha verimli midir?’ sorusuna yanıt aramak üzere olumlu bir tutum olan iş doyumunun performansa etkisinde mutluluğun rolünün sorgulanarak alan yazına katkı sağlanması amaçlanmıştır. Fisher (2010:385), çalışan mutluluğunun akademik araştırmalara nadiren konu edildiğine dikkat çekmektedir. İlgili yazında genel olarak araştırmalar iş doyumu üzerinde yoğunlaşmakla beraber, geçen 20 yıl zarfında işyerinde bazı mutluluk formları veya pozitif duygularla ilgili deneyimler konusunda birtakım yapılar araştırılmış, bu yapıların pek çoğu işyerinde pozitif tutumlar, pozitif haller ve hissiyat üzerinde durmuştur. Bu çalışma kapsamında, Pavia Üniversitesi, Beyin ve Davranış Bilimleri Bölümü’nde araştırma modeline uygun ölçeklerin değerlendirilmesi, düzenlenmesi ve soru formuna uyarlanması gerçekleştirilmiş, pilot çalışmanın ardından 2017 Haziran -Temmuz aylarında hedef gruplara e-posta ile dağıtılarak geçerli toplam 409 yanıt elde edilmiştir. Araştırma bulguları; işte mutluluğun iş doyumu ile çalışan performansı arasında; tam aracılık bağı oluşturduğu, performansı olumlu yönde etkilemekte olduğu ve iş doyumunun performansı ancak mutluluğun geliştirici yöndeki katkısı ile yordadığını ortaya çıkarmıştır.

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