ÖRGÜTSEL ADALET, İŞ-AİLE ÇATIŞMASI İLİŞKİSİ: BANKACILIK SEKTÖRÜNDE BİR ARAŞTIRMA

Bu çalışmanın amacı; bankacılık sektöründe çalışanların, mevcut örgütsel adalet algılarının, iş-aile çatışması seviyelerine etkisini tespit etmektir. Çalışmada örgütsel adalet ve iş-aile çatışmalarını oluşturan boyutlar ile varsa aralarındaki ilişkiler ve yönleri tespit edilmeye çalışılmıştır. Araştırmanın örneklemini Türkiye’de İzmir ili Bayraklı ilçesinde faaliyet gösteren kamu ve özel bankacılık sektörü çalışanları oluşturmuştur. Araştırmaya 172 banka çalışanı katılmıştır. Verilerin analizinde çeşitli SPSS ve AMOS istatistiksel programlar kullanılarak; örgütsel adaletin alt boyutları olan dağıtım adaleti, prosedür adaleti ve etkileşim adaleti ile iş-aile çatışması arasındaki ilişkiler tespit edilmeye çalışılmıştır. Araştırmanın sonucunda örgütsel adalet ve boyutlarının bağımlı değişken olan iş-aile çatışması ile negatif yönde anlamlı bir ilişkiye sahip olduğu görülmüştür. Bu doğrultuda banka yöneticilerine ve çalışanlarına önerilerde bulunulmuştur.

Anahtar Kelimeler:

Örgütsel Adalet, İş-Aile Çatışması, Bankacılık Sektörü

THE RELATION BETWEEN ORGANIZATIONAL JUSTICE AND WORK-FAMILY CONFLICT: A RESEARCH IN BANKING SECTOR

The aim of this study is to research the effect of the perception of organizational justice of workers in banking sector on the conflict level between their work and family. In the study, all dimensions of the organizational justice, the work-family conflict and the relationships between them are determined. The sampling of the present study consists of 172 employes working in both the state and private banks serving in Bayraklı district of İzmir in Turkey. Various SPSS and AMOS statistical programs were used in the data analysis in order to determine the relationships among distributive justice, procedure justice, interaction justice, which are the sub-dimensions of organizational justice, and the work-family conflict. From the study, it is found that the organizational justice and its sub-dimensions have meaningful but negative relationship with the work-family conflict. Hence some suggestions have been made to bank employees and employers.

Keywords:

Organizational Justice, Work-Family Conflict, Banking Sector,

PDF

___

Bies, R. J. (2001). Interactional (in) Justice: The Sacred and the Profane, Advances in Organizational Justice içinde, J. Greenberg & R. Cropanzano (Eds.), Stanford, CA: Stanford University Pres, 89-118.
Beugré, Constant D. (2002). Understanding Organizational Justice and İts İmpact on Managing Employess: an African Perspective , International Journal of Human Resource Management 13(7), 1091-1104.
Byrne, Z. S., ve Cropanzano, R. (2001). The history of organizational justice: The founder speak. In R. Cropanzano (Ed.), Justice in the workplace: From theory to practice (Vol. 2, pp. 3-26). Mahwah, NJ: Lawrence Erlbaum Associates.
Cohen-Charash, Y., ve Spector, P.E. (2001). The Role Of Justice in Organizations: A Meta-Analysis, Organizational Behavior and Human Decision Process, 86 (2), 278-321.
Cole, M. S., Bernerth, J. B., Walter, F., ve Holt, D. T. (2010). Organizational Justice And İndividuals’ Withdrawal: Unlocking The Influence Of Emotional Exhaustion. Journal of Management Studies, 47, 367-390.
Dailey, R.C. ve Delaney, K.J. (1992). Disributive and Procedural Justice as Antecedents of Job Dissatisfaction and Intent to Turnover. Human Relations, 45(3), 305–317.
Dubrin, A. J. (1997). Fundamentals of Organizational Behavior, South-Western College Publishing, Cincinnati, Ohio.
Duxburry, L. E. ve Higgins A. C. (1991). Gender Differences in Work Family Conflict, Journal of Applied Psychology, 76 (1), 60-74.
Efeoğlu, I.F. (2006). İş-Aile Yaşam Çatışmasının İş Stresi, İş Doyumu ve Örgütsel Bağlılık Üzerindeki Etkileri: İlaç Sektöründe Bir Araştırma. (Yayımlanmamış Doktora Tezi) Çukurova Üniversitesi/Sosyal Bilimler Enstitüsü, İşletme Anabilim Dalı, Adana.
Ferreira, A. I., Mach, M., Martinez, L. F., Brewster, C., Dagher, G. K., Perez-Nebreda, A. R., Lisovskaia, A. (2016). A cross-cultural approach on presenteeism climate, organizational justice and work-family conflict. Academy of Management Annual Meeting Proceedings, 1, 1-11, DOI: 10.5465/AMBPP.2016.16585abstract.
Folger, R. ve Konovsky, M. A. (1989). “Effects of procedural and distributive justice on reactions to pay raise decisions”, Academy of Management Journal, 32(1), 115-130. http://dx.doi.org/10.2307/256422
Folger, R. ve Bies, R. J. (1989), “Managerial Responsibilities and Procedural Justice”, Employee Responsibilities and Rights Journal, 2(2), 79-90.
Frone, M. R. ve M. L. Cooper; (1992), “Prevalence of Work-Family Conflict: Are Work and Family Boundraies Asymmetrically Permeable?” Journal of Organizational Behavior, 13(7), 723-729.
Grandey, A. A. (2001). Family friendly policies: Organizational justice perceptions of need-based allocations In: Cropanzano, R. ed. Justice in the workplace: From theory to practice. Hillsdale, NJ: Erlbaum.
Greenberg, J. ve Folger, R. (1983). Procedural justice, participation and the fair process effect in groups and organizations In: Paulus, P. B. ed. Basic Group Processes. New York, NY: Springer-Verlag, pp. 235-256, doi.org/10.1007/978-1-4612-5578-9-10.
Greenberg, J. (1990). Organizational Justice: Yesterday, Today, and Tomorrow. Journal of Management, 16(2), 399-432.
Greenberg, J. (1996). The quest for justice on the job: Essays and experiments. Thousand Oaks, CA: Sage.
Greenberg, J. ve Lind, E. A. (2000). “The Pursuit Of Organizational Justice: From Conceptualization to Implication to Application”. 2000, In C. L. COOPER & E. A. LOCKE (Eds.), Industrial and Organizational Psychology: Linking Theory With Practice, 72. Oxford: Blackwell.
Greenhaus, J.H., Beutell, N.J. (1985). Sources of Conflict Between Work and Family Roles. The Academy of Management Review, 10(1), 76–88.
Greenhaus, J. H., Bedeian, A. G., ve Mossholder, K. W. (1987), Work experiences and job performance, and feelings of personal and family well-being, Joumal of Vocational Behavior, 31, 200-215.
Heponiemi, T., Elovainio, M., Pekkarinen, L., Sinervo, T. and Kouvonen, A. (2008). The effects of job demands and low job control on work–family conflict: The role of fairness in decision making and management. Journal of Community Psychology, 36(3), 387-398, doi.org/10.1002/jcop.20200.
Jawahar, I. M. (2002). A Model of Organizational Justice And Workplace Aggression. Journal of Management, 28(6), 811-834.
Judge, T.A., ve Colquitt, J.A., (2004). Organizational Justice And Stress: The Mediating Role Of Work-Family Conflict. Journal Of Applied Psychology, 89(3), 395-404. DOI: 10.1037/0021-9010.89.3.395.
Kahn, R. L., Donald M. Wolfe, Robert Quinn, J. Diedrick Snoek ve Rosenthal R. A. (1964). Organizational Stress: Studies in Role Conflict and Ambiguity, (New York: John Wiley & Sons).
Kossek, E. E., ve Nichol, V. (1992). The effects of on-site child care on employee attitudes and performance. Personnel Psychology, 45, 485– 509.
Kossek, E. E., Pichler S., Bodner T. ve Hammer L. B. (1998). Work-Family Conflict, Policies, and the Job-life Satisfaction Relationship: A Review and Directions for Organizational Behavior Human Resources Research, Journal of Applied Psychology, 83, 139-149.
Lambert E.G. (2003) Justice in corrections: an exploratory study of the impact of organizational justice on correctional staff. Journal of Criminal Justice, 31, 155–168.
Lambert, E. G., Hogan, N.L. ve Cheeseman, K. J. (2013). Research Note – Strain-Based Work-Family Conflict and its Relationship with Perceptions of Distributive and Procedural Justice among Correctional Staf, Journal of Police and Criminal Psychology, 28(1), 35–47, doi:10.1007/s11896-012-9111-9.
Leventhal, G. S. (1980). What should be done with equity theory? New approaches to the study of fairness in social relationship In: Gergen, K. J., Greenberg, M. S. and Willis, R. H. eds. Social exchange: Advances in theory and research. New York: Plenum, pp. 27–55, doi.org/10.1007/978-1-4613-3087-5-2.
Lind, E. A. ve Van den Bos, K. (2002). When fairness works: Toward a general theory of uncertainty management. In B. M. Staw & R. M. Kramer (Eds.), Research in Organizational Behaviour, 24, 181–223.
Luthans, F. (1981). Organizational Behavior, 3.Ed., McGraw Hill.
Moorman, R.H. (1991). Relationship Between Organizational Justice and Organizational Citizenship Behaviors: Do Fairness Perceptions Influence Employee Citizenship?,Journal of Applied Psychology, 76.
Netemeyer, R.G., Boles, J.S. ve Mcmurrian, R. (1996). Development and Validation of Work- Family Conflict and Family-Work Conflict Scales. Journal of Applied Psychology, 81, 400-410.
Niehoff, R.T., Moorman, R.H. (1993). Justice As a Mediator of the Relationship Between Methods of Monitoring and Organizational Citizenship Behavior, Academy of Management Journal, 36 (3), 527-556.
Önderoğlu, S. (2010). Örgütsel Adalet Algısı, İş-Aile Çatışması ve Algılanan Örgütsel Destek Arasındaki Bağlantılar. (Yüksek Lisans Tezi). Ankara Üniversitesi, Sosyal Bilimler Enstitüsü, Ankara.
Parasuraman, S. ve Simmers, C. A. (2001). Type of Employment, Work-Family Conflict and Well-Being: A Comparative Study. Journal of Organizational Behavior, 22(5), 551-568, DOI: 10.1002/job.102.
Parker, L., ve Allen, T. D. (2001). Work/family benefits: Variables related to employees’ fairness perceptions. Journal of Vocational Behavior, 58, 453–468.
Petit, A. ve Rhnima, A. (2006). Organizational and Family Social Support and Work-Family Conflict, Une présentation faite dans le cadre du Congrès international de la International Federation of Scholarly Associations of Management (IFSAM) tenu à 30 September, Berlin, Allemagne.
Pfeffer, J. ve Langton N. (1993). The Effect Of Wage Dispersion On Satisfaction, Productivity And Working Collaboratively: Evidence Form College And University Faculty, Administrative Science Quarterly, 38, 382-407.
Sekaran, U. (1992). Research Methods For Business, Canada: John Wiley ve Sons, Inc.
Sounders, N. K. Mark ve Thornhill A. (2003). Organizational Justice, Trust and the Management of Change an Exploration. Personel Review, 32(3), 360-375.
Tepper, B. J. (2000). Consequences of abusive supervision. Academy of Management Journal, 43, 176–190.
Turunç, Ö., Erkuş, A. (2010). Örgütsel Adaletin Çalışanların Örgütsel Özdeşleşme ve İşten Ayrılma Niyetine Etkisi: Örgütsel Özdeşleşmenin Aracılık Rolü, İş Güç: Endüstri İlişkileri ve İnsan Kaynakları Dergisi, 13 (1), 143-166.