Katılımcı Karar Verme Değişime Karşı Tutumu Etkiler mi? Kalite Belgesi Alım Sürecinden Geçmekte Olan Özel Bir Hastanede Uygulama Çalışması

Değişimin kaçınılmaz bir süreç olduğu organizasyonlarda, çalışanların bu sürece karşı tutumları işletmeler için büyük önem taşımaktadır. Değişim sürecinde alınan kararlara karşı çalışanların direncini engellemek, çalışanların sürece katkıda bulunmalarını sağlamak için katılımlarının önemsendiğini hissetmeleri gerekir. Buradan hareketle bu çalışmada; katılımcı karar verme ve değişime karşı tutum değişkenleri kavramsal olarak incelenmiş, literatür incelemesi yapılmış ve değişim sürecinden geçmekte olan özel bir hastane çalışanlarından elde edilen verilerle çalışanların kararlara katılımlarının değişime karşı tutumları üzerindeki etkisini ortaya koymak amaçlanmıştır.

Anahtar Kelimeler:

Katılımcı Karar Verme, Kararlara Katılım, Değişime Karşı Tutum

Does Participative Decision Making Affects Attitude towards Change? An Empirical Study at a Private Hospital Which is on the Process of Quality Certification

In organizations where change is an urgent process, employees have great importance on operating attitudes towards this process. Employees should feel that their participation is important in order to prevent employees from resisting the decisions made during the change process and to ensure that they contribute to the process. Thus in this study; participative decision making and attitudes towards change were conceptually examined, the literature review was conducted and supported with an empirical study . The aim of the study is to reveal the effect of the participation of employees on the attitudes towards change by analyzing the data gained from a private hospital’s employees which is passing through a change process

Keywords:

Participative Decision Making, Participation on Decisions, Attitudes Towards Change,

PDF

___

Abdulai, I. A ve Shafiwu, A. B. (2014) .Participatory Decision Making and Employee Productivity. A Case Study of Community Banks In The Upper East region of Ghana, Business and Economic Journal, 5 (3), 1 - 10.
Bagozzi, R. P ve Yi, Y. (1988). On The Evaluation of Structural Equation Models, Journal of The Academy of Marketing Science, 16 (1), 74 - 94.
Bakan, İ ve Büyükbeşe, T. (2005). Katılımcı Karar Verme: Çalışanlar Hangi Düzeyde Kararlara Katılmak İsterler?, Afyon Kocatepe Üniversitesi, İ.İ.B.F. Dergisi, 7 (2), 23 - 47.
Beer, M., Nohria, N. (2000). Cracking The Code Of Change, Harvard Business Review, Vol. 78,No. 2, Pp. 133-41.
Berry, D. P. (2014). Effects of Cooperative Membership and Participation In Decision Making On Job Satisfaction of Home Health Aides, Sharing Ownership, ProŞts, and Decision - Making In The 21st Century, Advances In The Economic Analysis of Participatory & Labor - Managed Firms, Cilt 14, 3 - 25.
Black, J. S., & Gregersen, H. B. (1997). Participative Decision-Making: An İntegration Of Multiple Dimensions. Human Relations, 50(7), 859-878.
Bovey,W. Hede, A. (2001). Resistance To Organisational Change: The Role Of Cognitive And Affective Processes, Leadership & Organizational Development Journal, Vol. 22 No. 1, pp. 372-82.
Driscoll, J. W. (1978). Trust And Participation İn Organizational Decision Making As Predictors of Satisfaction. Academy of Management Journal, 21(1), 44-56.
Dunham, R. B., Grube, J. A., Gardner, D. G., Cummings, L. L., Pierce, J.L. (1989). The Development Of An Attitude Toward Change İnstrument. Paper Presented At The Academy Of Management Annual Meeting,Washington, DC.
Elias S.M.,(2009). Employee Commitment In Times Of Change: Assessing The Importance Of Attitudes Toward Organizational Change, Journal Of Management, Vol. 35,1, February Pp.37-55
Elizur, D., Guttman, L. (1976). The Structure Of Attitudes Toward Work And Technological Change Within An Organization, Administrative Science Quarterly, Vol. 21 No. 1, Pp. 611-23.
Evans, B. K., & Fischer, D. G. (1992). A Hierarchical Model Of Participatory Decision-Making, Job Autonomy, And Perceived Control. Human Relations, 45(11), 1169-1189.
Georgalis, J., Samaratunge, R ve Kimberley, N. (2015). Change Process Characteristics and Resistance To Organisational Change: The Role of Employee Perceptions of Justice, Australian Journal of Management, 40 (1), 89 - 113.
İleri, H ve Güven, Y. (2003). Değişim Yönetimi ve Değişime Direnç, Selçuk Üniversitesi Sosyal Bilimler Meslek Yüksekokulu Dergisi, 6 (1), 87 - 106.
Kalaycı, Ş. (2008). SPSS Uygulamalı Çok Değişkenli İstatistik Teknikleri, Asil Yayın, Ankara, 3 - 425.
Kearney, R. C ve Hays, S. W. (1994). Labor - Management Relations and Participative Decision Making: Toward A New Paradigm, Public Administration Review, 54 (1), 44 - 51.
Koçel T., (2011). İşletme Yöneticiliği, Beta, İstanbul
Kurtuluş, K ve Okumuş, A. (2006). Fiyat Algılamasının Boyutları Arasındaki İlişkilerin Yapısal Eşitlik Modeli İle İncelenmesi, İstanbul Üniversitesi İşletme Fakültesi İşletme İktisadı Enstitüsü Dergisi, 17 (53), 3 - 17.
Mantar, A., Yemez, B ve Alkın, T. (2010). Anksiyete Duyarlılığı İndeksi - 3’ ün Türkçe Formunun Geçerlik ve Güvenilirlik Çalışması, Türk Psikiyatri Dergisi, Cilt 21, 1 - 11.
Nixon, M. M. (2014). The Phenomena of Change: A Qualitative Study, Journal of Business and Behavioral Sciences, Cilt 26, Sayı 2, 39 - 57.
O’Brien, G. (2002). Participation As The Key To Successful Change - A Public Sector Case Study, Leadership & Organization Development Journal, Cilt 23, Sayı 8, 442 - 455.
Parnell, J. A ve Crandall, W. R. (2000). Rethinking Participative Decision Making: A Refinement of The Propensity For Participative Decision Making Scale, Personnel Review, 30 (5), 523 - 535.
Parnell, J. A ve Crandall, W. R. (2003). Propensity For Participative Decision - Making, Job Satisfaction, Organizational Commitment, Organizational Citizenship Behavior, and Intentions To Leave Among Egyptian Managers, The Multinational Business Review, 11 (1), 45 - 65.
Pendleton, A. (2000). Employee Ownership, Participation and Governance”, Routledge, 1 - 225.
Rashid M. Z. A., Sambasivan M., Rahman A. A., (2004). The Influence Of Organizational Culture On Attitudes Toward Organizational Change, Leadership & Organization Development Journal, Vol. 25 Iss 2 pp. 161 – 179.
Lines, R ve Selart, M. (2013). Participation and Organizational Commitment During Change:. From Utopist To Realist Perspectives, The Wiley - Blackwell Handbook of The Psychology of Leadership, Change, and Organizational Development, John Wiley & Sons, 289 - 311.
Sagie, A., Elizur, D ve Koslowsky, M. (1995). Decision Type, Participative Decision Making (PDM), and Organizational Behavior: An Experimental Simulation, Human Performance, 8 (2), 81 - 94.
Scott-Ladd, B., Travaglione, A., & Marshall, V. (2006). Causal İnferences Between Participation İn Decision Making, Task Attributes, Work Effort, Rewards, Job Satisfaction And Commitment. Leadership & Organization Development Journal, 27(5), 399-414.
Stefanescu, C. (2008). The Problems of The Partıicipative Decision Process In Bussiness Management, Spiru Haret University, Faculty of Management, MPRA Paper No. 8157, 1 - 11.
Şencan, H. (2005). Sosyal ve Davranışsal Ölçümlerde Güvenilirlik ve Geçerlilik, Seçkin Yayıncılık, Ankara.
Töremen, F. (2002). Eğitim Örgütlerinde Değişimin Engel ve Nedenleri, Fırat Üniversitesi Sosyal Bilimler Dergisi, 12 (1), 185 - 202.
Tunçer, P. (2011). Örgütsel Değişim ve Liderlik, Sayıştay Dergisi, Sayı 80, 57 - 83.
Tunçer, P. (2013). Değişim Yönetimi Sürecinde Değişime Direnme, Ondokuz Mayıs Üniversitesi Eğitim Fakültesi Dergisi, 32 (1), 373 - 406.
Uras, M. (1995). Örgütlerde Karara Katılmanın Koşulları, Kuram ve Uygulamada Eğitim Yönetimi, Sayı 2, 1 - 7.
Vakola, M ve Nikolaou, I. (2005). Attitudes Towards Organizational Change: What İs The Role Of Employees’ Stress And Commitment?, Employee Relations, 27: 160-174.
Vakola M., Tsaousis I ve Nikolaou, I. (2004). The Role Of Emotional İntelligence And Personality Variables On Attitudes Toward Organisational Change, Journal Of Managerial Psychology, Vol. 19 Iss 2 Pp. 88 – 110.
Van Der Westhuizen, D. W., Pacheco, G ve Webber, D. J. (2012). Culture, Participative Decision Making and Job Satisfaction, The International Journal of Human Resource Management, 23 (13), 1 - 27.
Vengrasalam, R. (2000). A Survey of Teacher’s Participation In Decision Making Process In Batu Pahat District Schools, Universiti Malaysia Sarawak, Master of Human Resource Development, 1 - 77.
Witt, L. A., Andrews, M. C., & Kacmar, K. M. (2000). The Role Of Participation İn Decision-Making İn The Organizational Politics-Job Satisfaction Relationship. Human Relations, 53(3), 341-358.
Wynia, M. K ve Schwab, A. P. (2006). Ensuring Fairness In Health Care Coverage: An Employer’ s Guide To Making Good Decisions On Tough Issue, American Management Association, 3 - 221.