Maysoon FAYİZ ALMASHAYEKH, Niusha EİVAZZADEH, Mehmet YEŞİLTAŞ

İş Memnuniyetinin Hemşirelik Performansi Üzerindeki Etkisi: İş Stresinin Aracilik Etkisi

Amaç: Bu çalışmanın amacı, iş tatmininin hemşirelik performansı üzerindeki etkisini analiz etmek ve iş stresinin, iş tatmini ile hemşirelik performansı üzerinde nasıl bir aracılık rolü oynadığını bulmaktır. Gereç ve Yöntem: Birleşik Arap Emirlikleri'ndeki devlet hastanelerinden birindeki hemşirelere hastane yönetiminden onay alındıktan sonra anket uygulanmıştır. Bu anket ile katılımcılardan demografik veriler, iş performansı, iş tatmini ve iş stresi hakkında bilgi toplanmıştır. Hastane yönetimi, anketi doldurmaları için tüm hemşirelere bir bağlantı göndermiştir. Ankete toplam 120 hemşireden 111'i katılmıştır Hipotezi test etmek için Pearson korelasyon analizi ve liner regresyon analizi olmak üzere iki farklı istatistiksel analiz kullanılmıştır. Bulgular: Çalışma, hemşirelerin iş tatmini ile hemşirelik performansı arasında pozitif bir ilişki olduğunu bulmuştur. Ayrıca iş stresi moderatörü iş tatmini ile hemşirelik performansı arasındaki ilişkiyi olumsuz yönde etkilemiştir. Sonuç: Stress, gerilim ve işbölümü ortamında çalışan hemşirelerin performansı sağlık hizmetlerinin karşılaştığı en temel zorluklardan biridir. Bunun nedeni, performansın bir yanda iş tatmini ve stres, diğer yanda yönetim, finansman ve organizasyonel büyüme ile bağlantılı olmasıdır. Ayrıca, Hemşire'nin performansı doğal olarak hasta güvenliği ile bağlantılıdır. Bu araştırmanın sonuçları, hemşirelik performansının artırılması için, hemşirelerin iş memnuniyetini artırmak ve iş stresini azaltmaya yönelik politikalar geliştirilmesinde hastane yönetimlerine yardımcı olabilir.

Anahtar Kelimeler:

İş tatmini, İş Stresi, Hemşirelik Performansı, Birleşik Arap Emirlikleri

The Impact of Job Satisfaction on Nursing Performance: The Moderating Effect of Job Stress

Objective: The purpose of this study was to analyze the relationship between job satisfaction impact on nursing performance and to find out how the job stress play as a moderate variable effect on the relationship between job Satisfaction and nursing performance. Materials and Methods: To obtain information regarding demographic data, job performance, job satisfaction and job stress from participants, a survey questionnaire was conducted to nurses in one of the public hospital in the United Arab Emirates after taking the approval from hospital administration. Out of 120 nurses 111 have been participated in the current study. To test the hypothesis, two different statistical analyses were utilized, namely Pearsons correlation analysis and liner regression analysis. Results: The study finds that there is a positive correlation between nurses’ job satisfaction and nursing performance. In addition, the job stress moderator negatively affected on the relationship between job satisfaction and nursing performance. Conclusion: In an atmosphere of pressure, tension and division of work, Nurses’ performance is one of the most basic challenges that healthcare services face. The reason for this is that performance is linked to work satisfaction and stress on one hand, and management, funding, and organizational growth on the other. Furthermore, Nurse's performance is naturally connected to patient safety. This research useful to health care managements to develop and enhance polices and rules to increase satisfaction and decrease job stress to enhance the nursing performance.

Keywords:

Job satisfaction, Job Stress, Nursing Performance, United Arab Emirates,

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