THE EFFECT OF BURNOUT AND STRESS ON ORGANIZATIONAL COMMITMENT: EXAMPLE OF HEALTH WORKERS
In our study, it was aimed to investigate the effect of burnout and stress levels on organizational commitment of health personnel working in private and public hospitals comparatively. In this context, survey data were collected with 300 public and 300 private sector employees using face-to-face interviews. In the study, Maslach Burnout Inventory was used to measure burnout, the Mayerson Stress Source Scale was used to detect stress sources, and Meyer and Allen's Organizational Commitment Scale were used to measuring organizational commitment. After the collected data were subjected to validity and reliability tests, the hypothesis tests were tested by performing the analyzes. According to the results of the study, when all data were evaluated collectively, it effects as Y (organizational commitment) = 2.511-0.85 (burnout); it has been found that .120 ** between organizational commitment and burnout; a positive and bidirectional correlation at .101 ** level with stress; a positive and bidirectional correlation at .500 ** level between stress and burnout; the role of partial mediation of age is due to the effect of burnout on commitment. Within the scope of the research, for the first time in the literature, the mediating role of age of the effect of burnout level of the staff working on commitment in hospitals was examined through structural equation model. This is the greatest original contribution of our research to the literature.In addition, burnout in comparison of public and private hospitals in Turkey, although not observed in another study investigating the same time stress and organizational commitment, in literature within the scope of research burnout, stress and the organizational commitment in recent years Turkish and Russian resources with another study evaluating the comparative it has been encountered.
___
- Antonova, E. (2016). Occupational stress, job satisfaction, and employee loyalty in
hospitality industry: a comparative case study of two hotels in Russia, (Unpublished Master's
Thesis). Modul Vienna University, Viyana.
Ashforth, Blake E. - Saks, Alan M. - Lee, Raymond T. (1997). On The Dimensionality
of Jones’ (1986). Measures of Organizational Socialization Tactics.International Journal of
Selection and Assessment, 5(4), 200-214.
Atay S. (2006). Kariyer Yönetiminin Örgütsel Bağlılığa Etkisi. Afyon KocatepeÜniversitesi
Sosyal Bilimler Enstitüsü İşletme Anabilim Dalı. (Unpublished Master's Thesis). Afyon.
Nikolay ELETSKIY
Emel ÖZCAN
Talha TURHAN
34
ASEAD CİLT 6 SAYI 6 Yıl 2019, S 22-36
Aydın, Ö., Akın, D., Gönen Dede, F., Bilgili, ME., Kaplan, D. (2016). Kamu Hastanelerinde
Örgüt Kültürü ve Örgütsel Bağlılık İlişkisi. Uluslararası Sağlık Yönetimi ve Stratejileri Araştırma
Dergisi, 2(1), 25-43.
Ayten, A. M. (2016).Yükseköğretim kurumlarında stratejik sürdürülebilir alan yönetimi.
Yükseköğretim Dergisi, 6(3), 142–154.
Avolio, B. J., Zhu, W., Koh, W. and Bhatia, B.(2004). Transformational leadershipand
organizational commitment: mediating role of psychologicalempowerment and moderating role of
structural distance, Journal of Organizational Behavior,25, 951–968.
Bayram, N. (2004). Sosyal Bilimlerde SPSS İle Veri Analizi. Ezgi Kitabevi, Bursa
Benson, J. and Magraith, M. (2005). Compassion Fatigue and Burnout: The Role of Balint
Groups. Australian Family Physician, 34(6), 497-498.
Boyko O.M. (2014). Short-term problem-oriented psychological consulting in a psychiatric
setting: opportunity's analysis on case study . Konsul'tativnaya Psikhologiya İ Psikhoterapiya
[Counseling Psychology and Psychotherapy], 3, 206–212.
Brailovskaia, J., Schönfeld, P., Zhang, X.C., Bieda, A., Kochetkov, Y., Margraf, J. (2018). A
Cross-Cultural Study in Germany, Russia, and China: Are Resilient and Social Supported Students
Protected Against Depression, Anxiety, and Stress?. Psychological Reports, 121(2) 265–281.
Büyüksivaslioglu, N. and Terekhin, V. (2018). Взаимосвязь между поведением пациентов
и уровнем удовлетворенности сотрудников работой: на примере турецкого медучреждения.
Psychology Historical-critical Reviews and Current Researches. 7(4A), 47-56.
Cañadas-De la Fuente GA, Gómez-Urquiza JL, Ortega-Campos EM, Cañadas GR, AlbendínGarcía
L, De la Fuente-Solana EI. (2018). Prevalence of burnout syndrome in oncology nursing: a
meta-analytic study. Psychooncology.
Can, R, Hisar, K. (2019). Hemşirelerin Profesyonellik Davranışları ve Tükenmişlik Düzeyleri.
Hacettepe Üniversitesi Hemşirelik Fakültesi Dergisi, 6(1), 1-9.
Carolina, Monsalve-Reye, Luis-Costas, C.S., Gómez-Urquiza, J.L., Albendín-García, L.,
Aguayo, R., Cañadas-De la Fuente, G.A. (2018). Burnout syndrome and its prevalence in primary care
nursing: a systematic review and meta-analysis, BMC Family Practice, 19,59.
Chen, Z.X and Francesco, A.M. (2000). Employee demography,organizational commitment,
and turnover intentions in China: Docultural differences matter? Human Relations, 53(6), 869-887
Cooper, CL. Dewe, PJ. and O'Driscoll, MP. (2001). Organizational Stress: A Review And
Cüceloğlu, D. (2017). İnsan ve Davranışı. Psikolojinin Temel Kavramları. Remzi Kitabevi,
35. Basım, İstanbul.
Çavuş, M. F., Gök, T. and Kurtay, F. (2007). Tükenmişlik Meslek Yüksekokulu Akademik
Personeli Üzerine Bir Araştırma.Çukurova Universitesi Sosyal Bilimler Enstitüsü Dergisi, C.16, S.2,
97- 108.
Çetin, MÖ. (2006). The Relationship Between Job Satisfaction, Occupational and
Organizational Commitment of Academics, The Journal of American Academy of Business, 8 (1), 78-
88.
Dinç Sever, A. (1997). Hemşirelerin iş stresi ile başa çıkma yolları ve bunun sonuçlarının
araştırılması. (Unpublished PhD Thesis).. İstanbul Üniversitesi, Sağlık Bilimleri Enstitüsü, İstanbul.
Esen, M. (2019). The relationship between job stress, burnout and organizational
commitment:a research on health employees.The International Journal of Economic and Social
Research,15(1), 1-13.
Nikolay ELETSKIY
Emel ÖZCAN
Talha TURHAN
35
ASEAD CİLT 6 SAYI 6 Yıl 2019, S 22-36
Fornell, C. and Larcker, DF. (1981). Evaluating Structural Equation Models With
Unobservable Variables and Measurement Error. Journal of Marketing Research, 39-50.
Gafarov, V.V., Panov, D.O., Gromova, E.A., Gagulin, I.V., Gafarova, A.V. (2015).
Workplace stress and its impact on the 16-year risk of myocardial infarction and stroke in an open
female population aged 25-64 years in Russia/Siberia. Терапевтический Архив 3, 71-76.
Gómez-Urquiza JL, Vargas C, De la Fuente EI, Fernández-Castillo R. Cañadas- De la Fuente
GA. (2017). Age as a risk factor for burnout syndrome in nursing professionals: a meta-analytic study.
Res Nurs Health, 40(2), 99–110.
Gunnar, M., Quevedo, K. (2007). The Neurobiology of Stress and Development. Stress and
Development, 58, 145-173.
Gül, I. (2018). Sağlık Kurumlarında Örgütsel Bağlılık ve Örgütsel Değişime Açıklığın Örgüt
Sağlığı Üzerindeki Etkisi: Afyonkarahisar İl Merkezi Hastanelerinde Bir Araştırma. (Unpublished
PhD Thesis), Süleyman Demirel Üniversitesi, Sosyal Bilimler Enstitüsü, Sağlık Yönetimi Anabilim
Dalı, Isparta.
Hooper, D., Coughlan, J. ve Mullen, M. R. (2008). Structural Equation Modelling: Guidelines
forDetermining Model Fit.The Electronic Journal of Business Research Methods, 6(1): 53-60.
Hoyle, RH. (2015). Structural Equation Modeling: Concepts, Issues And Applications. Sage
Publication Inc., London.
Ivancevich, JM., Matteson MT. (2002). Organizational Behaviour and Management, Sixth
Edition, McGraw-Hill Higher Education.
Jamal, M. (2005). Short Communication: Personal and Organizational Outcomes Related to
Job Stres and Type-A Behavior: A Study of Canadian and Chinese Employees. Stres and Health, 21,
129-137.
Labrague, JL., McEnroe, DM., Tsaras, K., Cruz, JP., Colet, CP., Gloe, DS. (2018).
Organizational commitment and turnover intention among rural nurses in the Philippines: Implications
for nursing management. International Journal of Nursing Sciences, 5, 403-408.
Lovakov, A. (2016). Antecedents of organizational commitment among faculty: an
exploratory study.Tertiary Education and Management, 22(2), 149-170
Lovakov A.V. (2017). Negative Effects of Organizational Identification of the Worker: Role
of the Workaholism. Sotsial'naia psikhologiia i obshchestvo [Social Psychology and Society], 8(2),
51–66.
Luthans, F. (2002). The Need for and Meaning of Positive Organizational Behavior. Journal
of Organizational Behavior, 23, 695-706.
Maslach, C. and S.E. Jackson, (1981).The Measurement of Experienced Burnout.Journal of
Occupational Behaviour, 1.2, 99-113.
Maslach, C. and Leiter, MP. (2005). Reversing Burnout How to Rekindle Your Passion For
Your Work.Stanford Social Innovation Review, 43-49.
Maslach, C., W.B. Schaufeli and M.P.Liter. (2001). Job Burnout.Annual Rewiew of
Psychology, 52, 397-422.
Meyer, J. P. and Allen, N. J. (1997). Commitment in the workplace: Theory, research, and
application, Sage Publications, London.
Nakip, M. and Yaraş, E. (2017). Pazarlama Araştırma Teknikleri, 4.Baskı, Seçkin Yayıncılık.
NIOSH. (2008). Exposure to Stress: Occupational Hazards in Hospitals.
Nikolay ELETSKIY
Emel ÖZCAN
Talha TURHAN
36
ASEAD CİLT 6 SAYI 6 Yıl 2019, S 22-36
Özcan, E. (2019). The effect of burnout and stress on organizational commitment in health
workers: a private hospital case. ФУНДАМЕНТАЛЬНЫЕ АСПЕКТЫ ПСИХИЧЕСКОГО
ЗДОРОВЬЯ. 1, 95-99.
Petrovskaya, I. and Kashirina, V. (2018). Organizational commitment and job satisfaction: a
study of two generations of the Russian employees. Organizational Psychology, 8(1), 83-72.
Plotnik, R. (2009). Psikoloji’ye giriş. (T. Geniş, Çev.) İstanbul: Kaknüs Yayınları.
Rice, V. H. (2012).Theories of Stress and Its Relationship to Health. In V. H. Rice (Ed), The
Handbook of Stress, Coping and Health (p. 22-42). London: Sage Publications.
Saraç Eroğlu, B. and Arıkan S. (2016). Acil Yardım Çalışanlarında Travma, Tükenmişlik ve
Yaşam Doyumu İlişkilerinde Stresle Başa Çıkmanın Moderatörlük Rolü. Türk Psikoloji Dergisi,
31(78), 45-57.
Seker, M., Ozsoy, A. Yasar, H. (2019). Interaction between emotional intelligence and
environmental sensitivity: a research on Kayseri firms, which entered the top 500 in Turkey between
2014 and 2017. Eurasian Journal of Researches in Social and Economics,6 (2), 332-348.
Stubbs, B., Vancampfort D., Veronese, N., Schofield, P., Lin, PY., Tseng, PT., Solmi, M.,
Thompson, T., Carvalho. AF., Koyanagi, I. (2018). Multimorbidity and perceived stress: a populationbased
cross-sectional study among older adults across six low- and middle-income countries. Maritus,
84-91.
Şahin, S., Özgen, D., İlçioğlu, K., Ünsal, A. (2018). Bir Hastanede Çalışan Hemşirelerin
Empati ve Tükenmişlik Düzeylerinin Değerlendirilmesi. Konuralp Medical Journal, 10(3), 318-325.
Türk M. (1997). Bir Örgütsel Stres Anketinin (VOS-D) Türkiye'ye Uyarlanması Seri Üretim,
Sürekli Üretim Teknolojileri ile Hizmet Sektöründe Uygulanması. Ege Üniversitesi Tıp Fakültesi. Halk
Sağlığı AD. İzmir. 1997
Urgan, U. (2018). Kocaeli İlinde Çalışan Tıpta Uzmanlık Öğrencilerinin Mesleksel Sağlık
Durumları ve Örgütsel Stres Düzeylerinin Değerlendirilmesi. Kocaeli Üniversitesi Tıp Fakültesi, Halk
Sağlığı Anabilim Dalı Uzmanlık Tezi, Kocaeli.
Yaşlı, E. (2015). Özel Hastanede Çalışan Hemşireler Açısından Örgüt Kültürü – Tükenmişlik
İlişkisi. Yüksek Lisans Tezi, Beykent Üniversitesi, Sosyal Bilimler Enstitüsü, İstanbul.
Yudkevich, M., Kozmina, Y., Sivak, E., Bain, O., & Davydova, I. (2013). Changing academic
profession: Russia country report. Moscow: HSE.
Zelenova M.E., Zakharov A.V. (2014). Burnout and Stress in the Context of Professional
Health in Military