Hizmetkar Liderliğin Çalışanların Pozitif Psikolojik Sermayeleri ve Üretkenlikleri Üzerine Etkisi

Bireyin gücüne ve gelişimine odaklanan pozitif örgütsel davranış, örgütsel davranış çalışmalarında yeni bir dönem başlattı ve araştırmacıların ve uygulayıcıların liderlikten beklentilerini yeniden şekillendirdi. Bu çalışmada odaklanılan ana noktalardan biri olan hizmetkar liderlik de dahil olmak üzere, artık insan odaklı liderlik daha fazla kabul görmeye başladı ve daha popüler hale geldi. Araştırma modelinde, pozitif örgütsel davranıştan ve onun ünlü kavramlarından biri olan pozitif psikolojik kapasiteden yani bireylerin geliştirilebilir, ölçülebilir ve yönetilebilir psikolojik güçleri yönelerinden ilham alarak, hizmetkar liderliğinin örgüt ortamında bireylerin psikolojik kapasiteleri üzerindeki etkilerini ve çalışan verimliliğini test eden bir model tasarlanmıştır. Model Türkiye’nin İstanbul bölgesinde beyaz yakalı işçiler üzerinde yüz yüze ve internet üzerinden anketler uygulayarak test edilmiştir. Daha sonra, verilerimizi SPSS 20.0 programında analiz edilmiştir. Bu çalışma ile liderlerin hizmetkar liderlik davranışlarının, bireylerin verimliğini olumlu yönde etkileyen pozitif psikolojik kapasiteleri üzerindeki olumlu bir etkisi olduğu ve pozitif psikolojik kaynak kapasitesinin verimliliği etkilediği teyit etmiştir.

Effects of Servant Leadership on Psychological Capitals and Productivities of Employees

Focusing on human strength and flourishing, positive organizational behavioropened a new era in organizational behavior studies and reshaped scholars’ and practitioners’demands from leadership. More human focused leaders have become acceptable and popularincluding servant leadership, one of the main points we have focused in this study. In our researchmodel, being inspired from positive organizational behavior and one of its famous constructs,positive psychological capacities; the developable, measurable and managable psychologicalpowers of individuals, we designed a model testing effects of servant leadership on psychologicalcapacities of individuals in organizational settings and psychological capitals effect on employeeproductivity. We tested our model on white collar workers in İstanbul region of Turkey, by applyingface to face and online surveys. Later, we analyzed our data in SPSS 20.0 program and we foundthat as we have supposed servant leadership behavior of leaders has a positive effect on positivepsychological capacities of individuals which in turn effects positively their productivities.

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