Hemşirelerin iş-aile yaşam çatışmasının iş performansına etkisi

Amaç: Bu araştırma, hemşirelerin iş aile yaşam çatışmasının iş performansına etkisini belirlemek amacıyla yapıldı. Yöntem: Kesitsel olarak yapılan bu araştırmanın evrenini, Turgut Özal Tıp Merkezi’nde çalışan hemşireler (N=900) oluşturmaktadır. Araştırmada örneklem seçim yöntemine gidilmeyip, evrenin tamamına ulaşılmaya çalışılmıştır. Araştırma, araştırmaya gönüllü olarak katılan 278 hemşire ile tamamlanmıştır. Veri toplama araçları olarak, İş-Aile Yaşam Çatışması Ölçeği ve Görev Performansı Ölçeği kullanıldı. Bulgular: Araştırmada, hemşirelerin İş-Aile Yaşam Çatışması Ölçeği toplam puan ortalaması 31.89±7.47, alt boyutlarına ilişkin puan ortalamaları ise İş-Aile Çatışması 19.28±4.65, Aile-İş Çatışması 12.61±4.72’dir. Bu araştırma sonucunda, hemşirelerin Görev Performansı Ölçeği toplam puan ortalaması ise 45.50±7.11 olarak belirlendi. Hemşirelerin iş-aile yaşam çatışmasının iş performansını etkilemediği belirlendi (R2=0.011, p>0.05). Sonuçlar: Hemşirelerin orta düzeyde iş-aile yaşam çatışması yaşadıkları saptandı ve görev performansları ortalamanın üstünde yüksek olarak bulundu. Ayrıca, hemşirelerin iş-aile yaşam çatışmasının iş performansını etkilemediği belirlendi.

Anahtar Kelimeler:

iş performansı, hemşireler, iş-aile yaşam çatışması

The effect of nurses’ work-family conflicts on their work performance

Aim: This research was conducted to determine the effect of nurses' work family life conflict on job performance. Methods: The population of this cross-sectional study consists of nurses (N=900) working at Turgut Özal Medical Center. In the study, the sample selection method was not used, and the whole universe was tried to be reached. The study was completed with 278 nurses who voluntarily participated in the study. Work-Family Conflict Scale and Task Performance Scale were used as data collection tools. Results: In the study, the total mean score of the Work-Family Conflict Scale of the nurses was 31.89±7.47, and the mean score for the sub-dimensions was 19.28±4.65 for Work-Family Conflict, 12.61±4.72 for Family-Work Conflict. As a result of this research, the total mean score of the nurses' Task Performance Scale was determined as 45.50±7.11. It was determined that the work-family conflict of nurses did not affect their job performance (R2=0.011, p>0.05). Conclusion: Nurses were found to have moderate work-family conflict and their task performance was found to be higher than the average. In addition, it was determined that the work-family conflict of nurses did not affect their job performance.

Keywords:

nurses, work performance, work-family conflict,

PDF

___

Adams, G. A., King, L. A., & King, D. W. (1996). Relationships of job and family involvement, family social support, and work family conflict with job and life satisfaction. Journal of Applied Psychology, 81(4), 411Y420.
Ashfaq, S., Mahmood, Z. & Ahmad, M. (2013), Impact of work-life conflict and work overload on employee performance in banking sector of Pakistan. Middle-East Journal of Scientific Research, 14 (5), 688-695.
Boyar, S. L., Maertz, C. P., & Pearson, A. W. (2005). The effects of work–family conflict and family–work conflict on nonattendance behaviors. Journal of Business Research, 58(7), 919-925.
Efeoğlu, E.İ., & Özgen, H. (2007). The effects of work-family conflict on job stress, job satisfaction and organizational commitment: A study in the pharmaceutical industry. Çukurova University Journal of Social Sciences Institute, 16(2), 237–254.
Galletta, M., Portoghese, I., Melis, P., Gonzalez, C. I. A., Finco, G., D’Aloja, E., Contu, P., & Campagna, M. (2019). The role of collective affective commitment in the relationship between work–family conflict and emotional exhaustion among nurses: A multilevel modeling approach. BMC Nursing, 18, 1–9.
Goodman, S. A., & Svyantek, D. J. (1999). Person–organization fit and contextual performance: Do shared values matter. Journal of Vocational Behavior, 55(2), 254-275. https://doi.org/10.1006/jvbe.1998.1682
Greenhaus, J. H., & Beutell, N. J. (1985). Sources of conflict between work and family roles. Academy of Management Review, 10(1), 76-88.
Gürel, S., Özsoy, S., & Dönmez, R. (2017). Affecting factors of work-family conflict level of married nurses working in family health centers. Acıbadem University Health Sciences Journal, 3, 150-156.
Ha, N. M., & An, N. T. (2015). Impact of work-family conflict on job performance of nurses working for Hospitals in Ho Chi Minh City. Ho Chi Minh City Open University Journal of Science, 5(2), 51-63,
Hanif, F., & Naqvi, S. R. (2014). Analysis of work family conflict in view of nurses, in health sector of Pakistan. International Journal of Gender and Women’s Studies, 2(4), 103-116.
Hu, Y., Lin, P., Chang, Y., Hou,W., Kuo, S., Lin, Y., & Tung, T. (2019). Work stress and work-family conflict contribute to nurse managers’ job burnout from a correlational study. New Taipei Nursing Journal, 21(2), 27–38.
Karatepe, O. M., & Bekteshi, L. (2008). Antecedents and outcomes of work–family facilitation and family–work facilitation among frontline hotel employees. International Journal of Hospitality Management, 27(4), 517-528. https://doi.org/10.1016/j.ijhm.2007.09.004
Karatepe, O. M., & Karadas, G. (2016). Service employees’ fit, work-family conflict, and work engagement. Journal of Services Marketing, 30(5), 554–566. https://doi.org/10.1108/JSM-02-2015- 0066
Karatepe, O. M., & Kılıç, H. (2007). Relationships of supervisor support and conflicts in the work-family interface with the selected job outcomes of frontline employees. Tourism Management, 28(1), 238-252. https://doi.org/10.1016/j.tourman.2005.12.019
Kengatharan, N., & Kunatilakam, S. (2020). Work-family conflict among female nurses in the healthcare sector. International Journal of Work Organisation and Emotion, 11(3), 213-230. https://doi.org/10.1504/IJWOE.2020.10032041
Kül, S., & Sönmez, B. (2021). The effect of nurse managers’ servant leadership on nurses’ innovative behaviors and job performances. Leadership & Organization Development Journal, 42(8), 1168-1184. https://doi.org/10.1108/LODJ-07-2020-0318
Lin, P. Y. (2008). A research for the relationship between work family conflict and job performance of international tourist hotel employees in Taiwan: The moderating effect of social support (Unpublished master’s thesis). Providence University, Taichung City, Taiwan.
Meliala, Y. H., Eliyana, A., Hamidah, Buchdadi, A. D., & Habibi, M. B. (2020). The effect of work family conflict on job performance through emotional exhaustion. Systematic Reviews in Pharmacy, 11(10), 459-465.
Netemeyer, R. G., Boles, J. S., & Mcmurrian, R. (1996). Development and validation of work-family conflict and family-work conflict scales. Journal of Applied Psychology, 81(4), 400-410. https://doi.org/10.1037/0021-9010.81.4.400
Özer, Ö. (2019). Investigation of servant leadership and employee performance in nurses. Journal of Health Sciences and Professions, 6(1), 105-112. https://doi.org/10.17681/hsp.410569
Pien, L. C., Chen, I. S., Cheng, W. J., & Cheng, Y. (2020). Work-to-family conflict and its associations with workers’ burnout, poor self-rated health, and minor mental disorder: A survey of general employees in Taiwan. Journal of Occupational and Environmental Medicine, 62, 588–594.
Polat, Ş., Kutlu, L., Ay, F., Erkan, H., & Doğrusöz, L. (2018). Relationships between work-family conflict, organizational silence and perception of social support in nurses in a university hospital. Journal of Psychiatric Nursing, 9(3), 195-204. https://doi.org/10.14744/phd.2018.38278
Raffenaud, A., Unruh, L., Fottler, M., Liu, A. X., & Andrews, D. A (2020). Comparative analysis of work–family conflict among staff, managerial, and executive nurses. Nurse Outlook, 68, 231–241.
Soomro, A. A., Breitenecker, R. J., & Shah, S. A. M. (2018). Relation of work-life balance, work-family conflict, and family-work conflict with the employee performance-moderating role of job satisfaction. South Asian Journal of Business Studies, 7(1), 129–146. https://doi.org/10.1108/SAJBS-02-2017-0018
Voydanoff, P. (1988). Work role characteristics, family structure demands, and work/family conflict. Journal of Marriage and Family, 50(3), 749-761.
Wang, M. L., & Tsai, L. J. (2014). Work-family conflict and job performance in nurses: The moderating effects of social support. The Journal of Nursing Research, 22(3), 200Y207. https://doi.org/10.1097/jnr.0000000000000040
Wu, Y., Zhou, X., Gong, Y., Jiang, N., Tian, M., Zhang, J., Yin, X., & Lv, C. (2021). Work-family conflict of emergency nurses and ıts related factors: A national cross-sectional survey in China. Frontiers in Public Health, 9(736625), 1-6. https://doi.org/10.3389/fpubh.2021.736625
Yıldırımalp, S., Öner, M., & Yenihan, B. (2014). The levels of work-family conflict and life satisfaction of nurses: An evaluation in terms of demographics characteristics. Journal of Politics, Economics and Management Studies, 2(3), 165-182.