İşyerinde Dışlanma Kavramının Bibliyometrik Haritalama Yöntemiyle İncelenmesi

İşyerinde dışlanma kavramı, bir bireyin özellikle de iş arkadaşları ve yöneticileri tarafından görmezden gelinmesi ya da dışlanması olarak ifade edilmektedir. İşyerinden dışlanmanın hem bireysel hem de örgtüsel bazı sonuçları vardır. Bu çalışmanın amacı, işyerinde dışlanma kavramının bibliyometrik haritalama yöntemiyle ortaya konulması ve gelecekteki çalışmalara ışık tutmasıdır. Çalışma kapsamında Web of Science veritabanında arama yapılmış ve Rstudio programı kullanılarak analizler ve görselleştirmeler gerçekleştirilmiştir. Sonuç olarak isyerinde dışlanma konusu iş tatmini, işten ayrılma niyeti, çalışan performansı, örgütsel bağlılık gibi bazı kavramlarla yakın ilişkili çıkmıştır. Ayrıca kavramla alakalı 228 adet çalışmaya ulaşılmış, 2022 yılında en çok çalışma, Frontiers in Psychology dergisinde en çok çalışma yapılmış ve kavramla alakalı anahtar kelime olarak öne çıkan kelimeler iş, performans ve sosyal dışlanma olduğu sonuçları bulunmuştur.

Investigation of the Concept in the Workplace Ostracism by Bibliometric Mapping Method

The concept of workplace exclusion is defined as the ignoring or exclusion of an individual, especially by coworkers and managers. Workplace exclusion has both individual and organizational consequences. The aim of this study is to reveal the concept of workplace exclusion through bibliometric mapping method and to shed light on future studies. Within the scope of the study, Web of Science database was searched and analyses and visualizations were carried out using Rstudio program. As a result, the issue of exclusion in the workplace was found to be closely related to some concepts such as job satisfaction, turnover intention, employee performance and organizational commitment. In addition, 228 studies related to the concept were reached, the most studies were conducted in 2022, the most studies were conducted in Frontiers in Psychology journal and the keywords related to the concept were work, performance and social exclusion.

___

  • Akın, M. ve Özdevecioğlu, M. (2021), İşyerindeki Dışlanmanın, İşyerindeki Sapkın Davranışlar Üzerindeki Etkisi: Personelin Düzenleyici Odağının Rolü, İşletme Araştırmaları Dergisi, 13(4), s. 2916-2926.
  • Araujo, C. A. (2006), Bibliometria: Evolução Histórica e Questões Atuais, Em Questão, 12(1), s. 11-32.
  • Balliet D. ve Ferris. (2013), Ostracism and Prosocial Behavior: A Social Dilemma Perspective, Organizational Behaviour and Human Decision Processes, 120, s. 298-308.
  • Baş, M. ve Şirin, M.S. (2023), How does Workplace Ostracism Affect Employee Performance? Mediating Role of Psychological Resilience, Moderated Mediation Role of Cyberloafing. Organizacija, 56(1), s. 51-65.
  • Bennett, R. J. ve Robinson, S. L. (2000), Development of a Measure of Workplace Deviance, Journal of Applied Psychology, 85, s. 349-360.
  • Borgman, Christine L. ve Furner, J. (1990), Scholarly Communication and Bibliometrics, Communication and Collabration, Annual Review of Information Science and Technology, 36(1), s. 1-72.
  • Bozdoğan, S. C. (2021). İşyeri Dışlanmasının Bilgi Paylaşımına Etkisinde Örgütsel Sessizliğin Aracı Rolü. İnsan ve Toplum Bilimleri Araştırmaları Dergisi, 10(3), s. 2992-3012.
  • Cobo, M. J., Herrera Lopez A. G., Herrera E. V. ve Herrera F. (2011), Science Mapping Software Tools: Review, Analysis, and Cooperative Study Among Tools, Journal of the American Society for Information Science and Technology, 62(7), s. 1382-1402.
  • De Wall, C. N. ve Baumeister, R. F. (2006), Alone but Feeling No Pain: Effects of Social Exclusion on Physical Pain Tolerance and Pain Threshold, Affective Forecasting, and Interpersonal Empathy, Journal of Personality and Social Psychology, 91, s. 1-15.
  • Dolati Neghabadi, P., Karine E. S. ve Marie L. E. (2018), Systematic Literature Review on City Logistics: Overview, Classification and Analysis, International Journal of Production Research, 57(3), s. 1–23.
  • Duffy, M. K., Ganster, D. C. ve Pagon, M. (2002), Social Undermining in the Workplace, Academy of Management Journal, 45, s. 331-351.
  • Esfahani, H. J., Keyvan T. ve Armin J. (2019), Big Data and Social Media: A Scientometrics Analysis, International Journal of Data and Network Science, 3(3), s. 145–164.
  • Estes, B. ve Wang, J. (2008), Integrative Literature Review: Workplace Incivility: Impacts on Individual and Organizational Performance, Human Resource Development Review, 7, s. 218-240.
  • Fatima, A. (2016), Impact of Workplace Ostracism on Counter Productive Work Behaviors: Mediating Role of Job Satisfaction, Abasyn Journal of Social Sciences, 9(2), s. 388-408.
  • Ferris, D. L., Brown, D. J., Berry, J. W. ve Lian, H. (2008), The Development and Validation of the Workplace Ostracism Scale, Journal of Applied Psychology, 93, s. 1348-1366.
  • Ferris, D. L., Chen, M. ve Lim, S. (2017), Comparing and Contrasting Workplace Ostracism and Incivility, Annual Review of Organizational Psychology and Organizational Behavior, 4, s. 315-338.
  • Ferris D. L., Fatimah S., Yan M., Liang L.H., Lian H. ve Brown D.J. (2019), Being Sensitive to Positives has its Negatives: An Approach/Avoidance Perspective on Reactivity to Ostracism, Organ Behav Hum Decis Process, 152, s. 138-149.
  • Fox S. ve Stallworth L.E. (2005), Racial/Ethnic Bullying: Exploring Links Between Bullying and Racism in the US Workplace, J Vocat Behav, 66(3), s. 438-456.
  • Hitlan, R. T., Kelly, K. M., Schepman, S., Schneider, K. T. ve Zarate, M. A. (2006), Language Exclusion and the Consequences of Perceived Ostracism in the Workplace, Group Dynamics: Theory, Research, and Practice, 10, s. 56-70.
  • Howard, M. C., Cogswell, J. E. ve Smith, M. B. (2020), The Antecedents and Outcomes of Workplace Ostracism: A Meta-Analysis, Journal of Applied Psychology, 105(6), s. 577-596.
  • Jahanzeb S., Fatima T., Javed B. ve Giles J.P. (2020), Can Mindfulness Overcome the Effects of Workplace Ostracism on Job Performance? J Soc Psychol, 160(5), s. 589-602.
  • Karakiraz, A., Uslu, O. ve Özsoy, E. (2023), Turkish Adaptation of The Workplace Ostracism Scale, Gazi Journal of Economics and Business, 9(2), s. 151-161.
  • Karasözen, B., Bayram, Ö. ve Zan, B.U. (2009), 1997-2006 Türkiye Bilim Göstergeleri Analizi, Türk Kütüphaneciliği, 1(23), s.4-21.
  • Kaushal, N., Kaushik, N. ve Sivathanu, B. (2020), Workplace Ostracism in Various Organizations: A Systematic Review and Bibliometric Analysis, Management Review Quarterly, 71, s. 783-818.
  • Köse, M. (2020), Pedagojik Alan Bilgisine Yönelik Bibliyometrik Bir Araştırma: 1987-2020 Yılları Arasında Yapılan Çalışmaların Analizi, GEFAD, 41(3), s. 2217–2250.
  • Leung, A., Wu, L., Chen, Y. ve Young, M. (2011), The Impact of Workplace Ostracism in Service Organizations, International Journal of Hospitality Management, 30, s. 836-844.
  • Li, M., Xu, X. ve Kwan, H. K. (2021), Consequences of Workplace Ostracism: A Meta-Analytic Review, Frontiers in Psychology, 12, s. 1-14.
  • Liu J., Kwan H.K., Lee C. ve Hui C. (2013), Work-to-Family Spillover Effects of Workplace Ostracism: The Role of Work-home Segmentation Preferences, Hum Resour Manag, 52(1), s. 75-93.
  • Liu, H., & Xia, H. (2016). Workplace Ostracism: A Review and Directions for Future Research, Journal of Human Resource and Sustainability Studies, 4(3), s. 197-201.
  • Liu, Z. (2022), Mapping the Research Trends of Third Language Acquisition: A Bibliometric Analysis Based on Scopus, Frontiers in Psychology, 13(November), s. 1-25.
  • Lotka, A. (1926), The Frequency Distrubition of Scientific Productivity, Journal of Washington Academy of Sciences, 16(12), s. 317-323.
  • Mao, Y., Liu, Y., Jiang, C. ve Zhang, I. D. (2018), Why am I Ostracized and How Would I React? A Review of Workplace Ostracism Research, Asia. Pac. J. Manag, 35, s. 745-767.
  • Mao Y., He J. ve Yang D. (2020), The Dark Sides of Engaging in Creative Processes: Coworker Envy, Workplace Ostracism, and Incivility, Asia Pac J Manag, 38, s. 1261-1281.
  • Minocha, A., Gen, M., Soni, O. P. ve Sinha, S. (2022), Linking Workplace Ostracism and Workplace Incivility: A Bibliometric Analysis, Elementary Education Online, 20(4), s. 4420-4420.
  • Mohsin, M., Jamil, K., Naseem, S., Sarfraz, M. ve Ivascu, L. (2022), Elongating Nexus Between Workplace Factors and Knowledge Hiding Behavior: Mediating Role of Job Anxiety, Psychology Research and Behavior Management, 15, s. 441-457.
  • Nasir, A., Kamran S., Ibrahim A. H., Suhuai L., Talha M. ve Farhat I. (2020), A Bibliometric Analysis of Corona Pandemic in Social Sciences: A Review of Influential Aspects and Conceptual Structure, IEEE Access, 8, s. 377-402.
  • Neuman, J. H. ve Baron, R. A. (1998), Workplace Violence and Workplace Aggression: Evidence Concerning Specific Forms, Potential Causes, and Preferred Targets, Journal of Management, 24, s. 391-419.
  • O’Reilly, J., Robinson, S. L., Berdahl, J. L. ve Banki, S. (2015), Is Negative Attention Better Than No Attention? The Comparative Effects of Ostracism and Harassment at Work, Organization Science, 26(3), s. 774-793.
  • Okuyucu, M., Atay, H. ve Özturk, O. (2022), Akademik Kavramlar İçinde Aile Hekimliği Literatürü ve Akademik Süreç Yönetimi, (ed.) O. Öztürk.
  • Orhan, F. (2022), Sağlık Turizmi Yayınlarının Bilim Haritalama Yöntemi ile Bibliyometrik Analizi, Journal of Social and Analytical Health, 2(1), s. 33-47.
  • Özcan, H. M. (2022), İş Yerinde Dışlanmanın Psikolojik Performans Üzerindeki Etkisi, Eskişehir Osmangazi Üniversitesi İktisadi ve İdari Bilimler Dergisi, 17(1), s. 221-238.
  • Qi, L., Cai, D., Liu, B. ve Feng, T. (2020). Effect of Workplace Ostracism on Emotional Exhaustion and Unethical Behaviour Among Chinese Nurses: A Time‐Lagged Three‐Wave Survey. Journal of Advanced Nursing, 76(8), s. 2094-2103.
  • Riaz S., Xu Y. ve Hussain S. (2019), Workplace Ostracism and Knowledge Hiding: The Mediating Role of Job Tension, Sustainability, 11(20), s. 1-16.
  • Riva, P., Wirth, J. H. ve Williams, K. D. (2011), The Consequences of Pain: The Social and Physical Pain Overlap on Psychological Responses, European Journal of Social Psychology, 41(6), s. 681-687.
  • Robinson, S. L., O’Reilly, J. ve Wang, W. (2013), Invisible at Work: An Integrated Model of Workplace Ostracism, Journal of Management, 39, s. 203-231.
  • Scott, K. L. ve Duffy, M. K. (2015), Antecedents of Workplace Ostracism: New Directions in Research and Intervention, Mistreatment in Organizations, 13, s. 137-165.
  • Tonta, Y. ve Al, U. (2007), Türkçe Makalelerin Dergilere Dağılımı ve Bradford Yasası, Bilgi Dünyası, 9(1), s. 41-66.
  • Uslu, O. (2021), 'Being Alone Is More Painful than Getting Hurt': The Moderating Role of Workplace Loneliness in the Association between Workplace Ostracism and Job Performance, Central European Business Review, 10(1), s. 19-38.
  • Uslukaya, A ve Demirtaş Z. (2020), Öğretmen Algılarına Göre İşyerinde Dışlama: Eğitim Kurumlarında Nitel Bir Araştırma, Eğitim ve İnsani Bilimler Dergisi, 11(22), s. 230-256.
  • Van N., Karolien, J. L., Genserik R. ve Koen P. (2018), Bibliometric Analysis of Safety Culture Research. Safety Science, 108, s. 248-258.
  • Williams, K. D. ve Sommer, K. L. (1997), Social Ostracism by Coworkers: Does Rejection Lead to Loafing or Compensation? Personality and Social Psychology Bulletin, 23, s. 693-706.
  • Williams, K. D. (2001), Ostracism: The Power of Silence, New York: Guilford Press.
  • Williams, K. D. (2009), Ostracism: A Temporal Need-threat Model ın Advances in Experimental Social Psychology, (ed.) M. P. Zanna (San Diego, CA: Elsevier Academic Press), s. 275-314.
  • Williams, K. D. ve Nida, S. A. (2011), Ostracism: Consequences and Coping, Current Directions in Psychological Science, 20(2), s. 71-75.
  • Wu, L., Yim, F. H., Kwan, H. K. ve Zhang, X. (2012), Coping with Workplace Ostracism: The Roles of Ingratiation and Political Skill in Employee Psychological Distress, Journal of Management Studies, 49(1), s. 178-199.
  • Wu, C. H., Liu, J., Kwan, H. K. ve Lee, C. (2016), Why and When Workplace Ostracism Inhibits Organizational Citizenship Behaviors: An Organizational Identification Perspective, J. Appl. Psychol, 101, s. 362-378.
  • Wu W., Qu Y., Zhang Y., Hao S., Tang F., Zhao N. ve Si H. (2019), Needs Frustration Makes Me Silent: Workplace Ostracism and Newcomers’ Voice Behavior, J Manag Organ, 25(5), s. 635-652.
  • Yang, L. Q., Caughlin, D. E., Gazica, M. W., Truxillo, D. M. ve Spector, P. E. (2014), Workplace Mistreatment Climate and Potential Employee and Organizational Outcomes: A Meta-analytic Review from the Target’s Perspective, Journal of Occupational Health Psychology, 19, s. 315-335.
  • Yıldırım E. ve Akın M. (2018), Örgütlerde Dışlanma, Sinizm ve Pozitif-Negatif Duygusallık Arasındaki İlişkiler: Pozitif ve Negatif Duygusallığın Aracılık Rolü, Uluslararası Yönetim İktisat ve İşletme Dergisi, 14(2), s. 427-449.
  • Zhang, R., Niu, X. ve Zhang, B. (2023), Workplace Ostracism and Turnover Intention: A Moderated Mediation Model of Job Insecurity and Coaching Leadership, Canadian Journal of Administrative Sciences/Revue Canadienne des Sciences de l'Administration, s. 1-14.
  • Zhao, H., Xia, Q., He, P., Sheard, G. ve Wan, P. (2016), Workplace Ostracism and Knowledge Hiding in Service Organizations, International Journal of Hospitality Management, 59, s. 84-94.
  • Zheng, X. M., Yang, J., Ngo, H. Y., Liu, X. Y. ve Jiao, W. J. (2016), Workplace Ostracism and its Negative Outcomes Psychological Capital as a Moderator, J. Pers. Psychol, 15, s. 143-151.
  • Zupic, I. ve Tomaž Č. (2014), Bibliometric Methods in Management ve Organization, Organizational Research Methods, 18(3), s. 429-472.