TYPES OF INFORMATION TECHNOLOGY CAPABILITIES AND THEIR IMPACTS ON LOGISTICS CAPABILITIES: AN EMPIRICAL STUDY

The purpose of this study is to investigate the impacts of four components of IT capabilities on logistics capability at the logistics sector. The IT capabilities consist of IT infrastructure, IT business experience, IT relationship resources and IT human resources. The study is supported with a field study conducted on the third part logistics firms, which are members of the international forwarding associations UND, operating in 9 cities in Turkey. After distribution of 450 questionnaires, 428 usable questionnaires were returned (a response rate of 95%). The data was analysed by using the frequency, Pearson correlation and regression analyses via SPSS programme. After analysing the research data, it was realized that there is a statistically significant relationship between four components of IT capabilities and logistics capability.

Keywords:

IT capabilities, IT infrastructure, IT business experience, IT relationship resources IT human resources, Logistics capability,

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