THE IMPACT OF INFORMATION SYSTEMS STRATEGIES ON SUPPLY CHAIN PERFORMANCE: A RESEARCH ON EXPORTER FIRMS

The aim of this study is to examine the effect of information systems strategies on supply chain performance. According to this aim, research population was selected the first thousand exporter firms determined by the Turkish Exporters Assembly (TIM). Research has tried to reach the entire universe, but the data could be collected from 215 firms. Data was collected by interviews with middle and senior managers and questionnaire technique. In this quantitative study, data was analysed by statistical analysis software. Information systems strategies are dealt with in three different approaches. These are Efficiency-Oriented, Flexible-Oriented and Comprehensive Information Systems Strategies. Five dimensions were identified as supply chain performance dimensions in the study. These dimensions are called cost performance, logistics performance, customer service performance, integration performance and flexibility performance. EfficiencyFocused Information Systems Strategy can impact supply chain performance at the highest level. This is followed by Flexibility Focused Information Systems Strategy and Comprehensive Information Systems Strategy. Efficiency-Oriented Informatıon Systems Strategy influenced cost performance the most from the supply chain performance dimensions. Flexible-Oriented Information Systems Strategy and Comprehensive Information Systems Strategy, influenced flexibility performance the most from the supply chain performance dimensions. As a result of the research with the first 1000 exporter companies that have directed the economy of Turkey, Efficiency-Oriented Information Systems Strategy affect supply chain performance more than the other two strategies.

Keywords:

Information Systems Information Systems Strategy, Supply Chain Performance,

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