Gökhan ÖZER, Halim KAZAN, M. Cüneyd DOĞRUER, Serkan AYDIN

The measurement of switching costs as a perception of customers in the Turkish credit card market

The measurement of switching costs as a perception of customers in the Turkish credit card market

Istanbul University Journal of Electrical and Electronics Engineering

2009-Cilt: 9 - Sayı: 2

1015-1028

27 6

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